Patty Cowan
Patty Cowan at David Stanley Chevrolet

Patty Cowan | Page 19

Service Advisor

David Stanley Chevrolet

614 SW 74th St
Oklahoma City, OK 73139

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4.3
210 Reviews
4.3

210 Reviews

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210 Reviews of Patty Cowan

April 24, 2021

Dealership Rating
Employee Rating

Didn’t have to wait long for our oil change & tire rotation. Parts manager explained what needed to be done. Coffee & donuts provided were wonderful too. More

by cactusken3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry DeHaas, Vanessa Malone , Jason Ludington

Apr 26, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time

April 02, 2021

Dealership Rating
Employee Rating

TERRIBLE Very rude and hateful. Saying we can take our TERRIBLE Very rude and hateful. Saying we can take our paper work to our lawyer and sue the company he didn’t care. You all didn’t hold up to your p More

by MY4ANGELWINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Ross , Jeff Wilson, There were more but not pictured or listed

Apr 02, 2021

David Stanley Chevrolet responded

David Stanley's Tires for Life program is a great program that our customers take advantage of on a daily basis. That program does have some very easy to follow guidelines. Unfortunately in this case not all of the qualifications were met . However we did split the cost of the tires for the guest to honor some loyalty to them as a resolution and offered to honor the remainder of the contract with them if they followed the guidelines in the future.

Apr 02, 2021

MY4ANGELWINGS responded

First off we were just told tires for life only lasts for 6 years not for life so another LIE. If you would have told us we had to keep coming back after we did our fulfillment on the card then we would have but we WERE TOLD WE DID’NT HAVE TOO. so you can keep making excuses and lying. You have to live with it. So you asked for a review of our your service and I told you many times how it was horrible. End of argument. Fix your service and stop emailing me.

Apr 02, 2021

David Stanley Chevrolet responded

Thank you for taking the time to leave a review. Unfortunately, we were not able to meet your husbands request. We did however offer to help you guys out with the cost of your tires by splitting that cost with you. Typically when the conditions of the contract are not met there would not be any assistance on the Tires For Life Program. I did give your husband a copy of the contract should you have any more questions or need clarification on the terms of the contract. Also, I did offer to continue the contract for your husband if he wanted to meet the terms outlined in the contract for the future, but he stated that either outcome he would not be returning here for routine service which is the main condition of the contract. Should you have any more questions please give me a call Barry 405-632-3600

April 01, 2021

Dealership Rating
Employee Rating

Jason and patty are always nice and friendly. They take the time to explain everything to me and what’s going’s on. Cant think about taking my car anywhere else 👏 More

by ELAINERHODES51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vianey Rodriguez , Jason Ludington, Chelsea Ross

Apr 01, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time.

April 01, 2021

Dealership Rating
Employee Rating

Got both of vehicles in and out within three hours They did excellent work very happy that I was out On time to run all my errands for the day More

by GMENCHACA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time.

March 17, 2021

Dealership Rating
Employee Rating

It had taken 4 dealerships to try to figure the issue with my AC, and none of them managed to do so. I took my vehicle to DS, and they figured it out and fixed it the same day! Great service! They are th More

by elisehebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time.

March 13, 2021

Dealership Rating
Employee Rating

Fast n friendly won a free oil change n tires rotated. They communicated well and i was in n out of there in no time. More

by gsissy1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time.

March 07, 2021

Dealership Rating
Employee Rating

When I took my truck in for a oil change and tire rotation... They DID NOT fill the fluid in my windshield wipers back up … but on my paperwork they stated they did it. Liars More

by DOUBLEJ821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason Ludington

Mar 08, 2021

David Stanley Chevrolet responded

Thank you for bringing this to my attention. I apologize for your experience with our dealership. I would like an opportunity to fix this and to earn your business, please contact Barry at 405-632-3600. We look forward to speaking with you.

March 04, 2021

Dealership Rating
Employee Rating

I love David Stanley. They have helped me in so many ways. I plan to continue using them for all my car needs as well as purchases. More

by jamilamiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time.

February 23, 2021

Dealership Rating
Employee Rating

Great customer service, I was met at the door and shown where to park and the attendant took my information and mad sure I was comfortable in the waiting area. Coffee and donuts were provided. More

by DAVENETT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert White , Chelsea Ross

Feb 23, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time.

February 20, 2021

Dealership Rating
Employee Rating

was kept advised all through the process of what the problem was, cost, and how long it would take for repairs. Promptly called when repairs were complete. More

by jimhlad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time.

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