Patty Cowan | Page 8

This service department is great! I came in for two new tires. They had my tires mount and balanced in no time! Super friendly and super helpful too! I came in for two new tires. They had my tires mount and balanced in no time! Super friendly and super helpful too! More

by SAVREYNOLDS18 Verified Customer Verified Customer

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Great customer support. Friendly staff. A+ for helpfulness, honesty, and efficiency. Customer service impeccable, at the bare minimum Friendly staff. A+ for helpfulness, honesty, and efficiency. Customer service impeccable, at the bare minimum More

by jaredkeck Verified Customer Verified Customer

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Amazing, friendly, and fast service. I would definitely recommend this place to friends and family I would definitely recommend this place to friends and family More

by DAVIDROSESTATE Verified Customer Verified Customer

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Service department was very helpful for what I needed to do now and in the future. Guys up front and in parts department were truly on the ball. do now and in the future. Guys up front and in parts department were truly on the ball. More

by TAGOIL33 Verified Customer Verified Customer

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Fast and easy with no stress. The coffee and doughnuts were also quite delicious . Glad it went well The coffee and doughnuts were also quite delicious . Glad it went well More

by GMURRAH909 Verified Customer Verified Customer

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Everyone is friendly and staff is knowledgeable. Technician relays any concerns about vehicle as needed. Technician relays any concerns about vehicle as needed. More

by VIVIANLAVONNEMARTIN Verified Customer Verified Customer

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Friendly Staff and good Customer Service! Never had a bad service Experience with them. Highly recommend them. Never had a bad service Experience with them. Highly recommend them. More

by MELANIEKAY8 Verified Customer Verified Customer

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I made an appointment on Tuesday for Friday because of a check engine light referencing the turbo and reduced engine power. When I brought it in Friday, I was told, "You know this appointment is really for check engine light referencing the turbo and reduced engine power. When I brought it in Friday, I was told, "You know this appointment is really for Monday, right?" That should have been my first red flag. However, the truck needed attention, so be it. Monday comes and goes with no word from David Stanley. I finally call for an update and they tell me the truck needs a new particulate filter and a regen. That bill was $1200. I approved the work and picked it up next day. I drive about three miles to my house, and the check engine light comes on again. David Stanley calls to tell me they charged my card wrong and need more money. This is Tuesday, the week after I made the initial appointment. I tell them about the truck light and they are very accommodating about bringing it back in. I brought it back Thursday afternoon. I hear nothing from David Stanley and again call them for an update Monday afternoon. I'm told they think it's ready. It's had another regen and the check engine light has not come back on. I'm told they will call me back shortly and I should be able to pick it up. No call arrives. I receive a text update the next morning, today, saying that the issue is a clogged catalytic converter and they will need another $3000+ for that work. I have lost confidence in David Stanley. They displayed poor customer service, poor financial responsiblilty, appointment handling, and mechanical incompetence. I declined the additional work and will take my vehicle somewhere more professional. More

by poole.paul Verified Customer Verified Customer

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Easy in and out service department. Waiting area is comfortable. Appreciate the wi-fi area setup. Waiting area is comfortable. Appreciate the wi-fi area setup. More

by LINDANOHELTY Verified Customer Verified Customer

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It's has the best service that I have ever had and treat thier customers excellent thier customers excellent More

by michael.aguirre401 Verified Customer Verified Customer

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