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Patty Cowan
Patty Cowan at David Stanley Chevrolet

Patty Cowan | Page 9

Service Advisor

David Stanley Chevrolet

614 SW 74th St
Oklahoma City, OK 73139

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4.3
210 Reviews
4.3

210 Reviews

Write a Review

210 Reviews of Patty Cowan

December 20, 2023

Dealership Rating
Employee Rating

Great experance sales person knowledgeable about the product lots of trucks in stock finance person was great More

by TASKEYRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Rogers, Ryan Wooten, Andrew Garcia, Barry DeHaas, John Ross, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington

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December 14, 2023

Dealership Rating
Employee Rating

Well organized and prompt. Fixed everything no problem. Had amazing coffee on the waiting room More

by ZMRROD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 09, 2023

Dealership Rating
Employee Rating

Terrible service with costumer service and mechanical service too . No communication with costumers and they don’t do things that they say they’re going to do. More

by RIGOSDRYWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Ross, Robert White, Vianey Rodriguez , Jason Ludington

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Dec 11, 2023

David Stanley Chevrolet responded

Thank you for the candid feedback on your experience with my staff at David Stanley Chevrolet. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future.

December 03, 2023

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Employee Rating

Very satisfied with service people are Kind and advice about my issues on my car so I can be alert in services More

by GUERRAROSA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert White

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November 24, 2023

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Employee Rating

David Stanley staff are very friendly and very helpful. .always great service and the service doesn’t take a long time..very satisfied with customer service and service at David Stanley More

by CUMMINSSHARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ross, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington

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October 25, 2023

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Employee Rating

Had to order parts that were not installed when I bought the vehicle in 08/01/2022. Not even sure if the parts are even needed. More

by bmonatoboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 01, 2023

David Stanley Chevrolet responded

Thank you for the candid feedback on your experience with my staff at David Stanley Chevrolet. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future.

October 03, 2023

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Employee Rating

Vianey did not communicate with me. She never reached out to update me. i had to call. They had my vehicle for three weeks and didn't even offer a loaner. She doesn't fit in well wi More

by OCPD1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ross, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington

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Oct 03, 2023

David Stanley Chevrolet responded

Thanks for taking the time to leave us this review. Yo are very specific in your reason why leaving a 3 star review. I would love to hear from you and get your information so that I can look into this further and provide some much needed training in this are for our team. I would love the chance to earn an upgraded review ! Please reach out to me my name is Barry DeHaas and I am the Service Manager and look forward to hearing from you . Have a Blessed Day

September 16, 2023

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Employee Rating

They didn't explain what all they did. Just hand me paperwork. Did not explain any recommendations. More

by MROBLES322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 25, 2023

David Stanley Chevrolet responded

Thank you for the candid feedback on your experience with my staff at David Stanley Chevrolet. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them, and see how we can prevent this from happening in the future.

Sep 25, 2023

MROBLES322 responded

I was told one proces. Then at the end they give me something completely different. And i was not explained much of the paperwork I was signed.

September 14, 2023

Dealership Rating
Employee Rating

They always go above and beyond for me and my dad from sales to service, everyone is amazing. More

by TIFFANYTOURVILLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Larsen, Robert White, Vianey Rodriguez

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Oct 05, 2023

David Stanley Chevrolet responded

We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

August 31, 2023

Dealership Rating
Employee Rating

Excellent service and quick. Not much back and forth. They make the car buying easy and seamless. More

by RHAYES6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Garcia, Robert White, Vianey Rodriguez, Noah Cortez-Pelletier , Kevin Cruz, Jason Ludington

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Oct 05, 2023

David Stanley Chevrolet responded

We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

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