Paul Clark | Page 7

The best car buying experience I've ever had. A big thank you to Nick and everyone at Capistrano Volkswagen: I inquired online about a late model Tiguan, and within an hour, I had a welcome email A big thank you to Nick and everyone at Capistrano Volkswagen: I inquired online about a late model Tiguan, and within an hour, I had a welcome email from your sales manager, Nick Colucci. Five minutes after that, I called him. Nick was open, welcoming, and more importantly, honest from the start. I can't say enough about how awesome Nick is toward his customers. Best of all, he never pressured me in any way. He did get me 0% financing, and a beautiful new Tiguan. The price Capo VW offered was more than fair, in fact, it was better than any I'd found. This is having done my research online, and even visited competitors, prior to finding Capo VW. Unlike some people, I love to negotiate. Nick and his team gave me no reason to have to negotiate. Nick Colucci and Steve Skinner not only made me feel welcome, I find it rare to be treated as a friend rather than a customer at a car dealership. All this, at a difficult time while we all deal with COVID 19. They were all so health conscious. Nick helped with all the paperwork, so it was done before I got there. Nick had my new Tiguan waiting in front of the dealership for me, as I drove 45 minutes to get to their dealership. Steve went out of his way to show me the features of my new Tiguan, with no sales pressure whatsoever. Nick and Steve dispelled all my previous negative impressions of car salesmen at dealerships. So too was my experience in Capo VW's finance department. The finance department is typically another hassle at car dealerships in dealing with more sales pitches. Paul Clark made it simple and hassle free, thank you Paul. The owner Miles Brandon seems like a great guy to work for. He treats his associates like family and it shows. Honesty goes a long way in my book. I certainly know where to go when it's time for a new VW. I now know the meaning of smileage. Thank you - George Pens More

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Buddy is such a pleasure to be around let alone do business with. He never pressured me into anything and made the process very easy. His enthusiasm and passion for what he does really shows. He is th business with. He never pressured me into anything and made the process very easy. His enthusiasm and passion for what he does really shows. He is the perfect salesman and the type of employee that every business wants. More

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It was easy to buy a car here, I didn’t feel pressured at all. I was given some free t shirts and key chains after too. It was a great experience and so I bought two cars the same day because of it. all. I was given some free t shirts and key chains after too. It was a great experience and so I bought two cars the same day because of it. More

by Jmoon19 Verified Customer Verified Customer

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BEST VW experience I’ve ever had! I had previously gone to HB & Garden Grove, but was not satisfied with the “pushy” environment so I decided to give Capo VW a shot. I have been going to VW for 7 years now to HB & Garden Grove, but was not satisfied with the “pushy” environment so I decided to give Capo VW a shot. I have been going to VW for 7 years now & this is the first time I’ve ever been highly satisfied with my service. Thank you Chuck, Nick & Paul for excellent customer service and overall just listening! Not once did I feel pressured or persuaded, and they made it a very calm and for my first time, an exciting environment! Thank you Capo VW. Highly recommended! More

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Another VW from Capo This is my 4th GTI, (and our 10th VW). We have been shopping at Capo VW for over 25 years, and after numerous cars purchased (and serviced) here we al This is my 4th GTI, (and our 10th VW). We have been shopping at Capo VW for over 25 years, and after numerous cars purchased (and serviced) here we always return because of the great people. Joey and Nick made it easy to get into a new VW, and the service advisors (Fred, Jeff, Brad & Arlen) are all very knowledgeable and helpful. Keep up the great work!! More

by JCWRIGHT Verified Customer Verified Customer

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Great experience! Every aspect in dealing with Capistrano Volkswagen was great. From working with Chuck Lilly to negotiations, finance and driving off with a beautiful Every aspect in dealing with Capistrano Volkswagen was great. From working with Chuck Lilly to negotiations, finance and driving off with a beautiful new Habanero Tiguan. I appreciate Chuck’s approach to selling and working with us to achieve our deal. Thank you. More

by Stephanie Verified Customer Verified Customer

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The people at Capo VW are always pleasant and helpful! Even though problems arise, they are persistent in pleasing the customer. Three cars later, I will continue to trust the quality of service I get! St Even though problems arise, they are persistent in pleasing the customer. Three cars later, I will continue to trust the quality of service I get! Steven Lyons More

by S.LY Verified Customer Verified Customer

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This was my first time buying a car and JJ was very helpful with all of my questions as well as the entire process! Overall I would say I had a great experience. helpful with all of my questions as well as the entire process! Overall I would say I had a great experience. More

by bdrez123 Verified Customer Verified Customer

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Car puchases and service Everyone at this dealership are very friendly and helpful. My wife and I have purchased 4 cars from them and will continue to buy and recommend them t Everyone at this dealership are very friendly and helpful. My wife and I have purchased 4 cars from them and will continue to buy and recommend them to friends. More

by landnquinn Verified Customer Verified Customer

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Honest and friendly experience! Worked with Curtis And he was upfront and honest. We came from a very bad experience at another dealer and Capo was a breath of fresh air. Didn’t feel Worked with Curtis And he was upfront and honest. We came from a very bad experience at another dealer and Capo was a breath of fresh air. Didn’t feel like we were being taken advantage of. After I purchased the car he spent time going through every detail. Would ONLY buy at Capo! and i LOVE my car! More

by megancanarella Verified Customer Verified Customer

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