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Paul Dixon

Overview Reviews (226)

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Paul Dixon

Paul Dixon | Page 15

Service Advisor

Herb Chambers Volvo Cars Norwood

1120 Providence Highway
Norwood, MA 02062

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4.9

226 Reviews

Overview Reviews (226)

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English

4.9

226 Reviews

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226 Reviews of Paul Dixon

June 20, 2023

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Employee Rating

Good communication and very polite service department l. Would recommend!very professional and kept me informed during service a Would recommend!very professional and kept me informed during service a More

by PS

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Recommend Dealer

Yes

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Jun 21, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for leaving us your kind five-star review! We're glad our service team made this a great experience and look forward to serving you next time! - Herb Chambers Volvo Cars Norwood

Jun 20, 2023 -

PS responded

Thanks for the good service today!

June 16, 2023

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Employee Rating

Always a pleasure to visit even for a service call Quick response with any issues found during diagnosis. Quick response with any issues found during diagnosis. More

by magreene72

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Peter Brown

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Jun 19, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for being a Herb Chambers Volvo Cars Norwood customer! Our team is always here to provide quick and efficient service, and we appreciate you taking the time to leave us such a positive review. Take care and we'll see you next time!

June 06, 2023

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Terrific, communication and service. Very pleased with the overall outcome and price. Glad to be working with this team. Very pleased with the overall outcome and price. Glad to be working with this team. More

by Briandfitzgerald1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 07, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for being a Herb Chambers Volvo Cars Norwood customer! Our goal is to provide top-notch communication and service to all our customers, so we're glad to hear that's exactly what you received. Take care and we'll see you next time!

May 25, 2023

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Employee Rating

Alegra was the best, explained everything i may need, provided a great loaner. Car needed to be held an extra day, she called me on her day off to explain the situation. She is a great asset. Thank provided a great loaner. Car needed to be held an extra day, she called me on her day off to explain the situation. She is a great asset. Thank you. More

by bpdfo1811

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colin Ayers, David Dorion, Michael Perlini, Jose Barreto , Peter Brown

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May 26, 2023 -

Herb Chambers Volvo Cars Norwood responded

We are thrilled to hear about your great experience with Alegra and how she made sure everything was clearly explained to you. at Herb Chambers Volvo Cars Norwood, we understand the importance of keeping customers informed, even on off days. We appreciate your support and we will see you next time!

May 06, 2023

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Paul was great helpful and accommodating. He couldn’t have been nicer A nice clean dealership He couldn’t have been nicer A nice clean dealership More

by Derbyqueen

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Workmanship

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Recommend Dealer

Yes

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May 09, 2023 -

Herb Chambers Volvo Cars Norwood responded

Paul and the team are glad your visit was so great! Thank you for being part of our Herb Chambers Volvo Cars Norwood family!

May 02, 2023

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Employee Rating

Paul was great to work with. There was an issue with an outside vendor replacing my windshield and he worked with me to resolve the issue and keep me on the road. There was an issue with an outside vendor replacing my windshield and he worked with me to resolve the issue and keep me on the road. More

by chad_whitman

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Recommend Dealer

Yes

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May 04, 2023 -

Herb Chambers Volvo Cars Norwood responded

Chad, we're glad to see your experience with Paul at Herb Chambers Volvo Cars Norwood was positive! He is always striving to provide exceptional service and help resolve any issues for our valued customers. Thank you for choosing us and please don't hesitate to reach out the next time we can be of assistance!

May 02, 2023

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Excellent customer service provided, as usual! Very personable and knowledgeable staff at the dealership who care about their customers! Very personable and knowledgeable staff at the dealership who care about their customers! More

by cfrnva

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Workmanship

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Recommend Dealer

Yes

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May 09, 2023 -

Herb Chambers Volvo Cars Norwood responded

We're so glad that you had another positive experience with our team at Herb Chambers Volvo Cars Norwood! Our staff takes pride in providing excellent customer service and we're happy to hear that we were able to assist you. Thank you for your kind words and we hope to see you soon! - Herb Chambers Volvo Cars Norwood

April 27, 2023

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Employee Rating

Paul was great handling my service. Great communication on the issues, what was needed and the cost. Also let me know periodically how long it was going be! Great communication on the issues, what was needed and the cost. Also let me know periodically how long it was going be! More

by Lampjo00

Recommend Dealer

Yes

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Apr 28, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thank you for rating Paul and Herb Chambers Volvo Cars Norwood five stars! We know how important it is to enjoy the purchase process and we're glad we made it a great experience!

April 18, 2023

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Employee Rating

My service advisor Peter is tops and so aren't the service techs. Had front breaks replaced, an alignment, safety checks and free wash service and it was all completed in about two hours! service techs. Had front breaks replaced, an alignment, safety checks and free wash service and it was all completed in about two hours! More

by Taurus X

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Recommend Dealer

Yes

Other Employees Tagged: Colin Ayers, David Dorion, Jose Barreto , Peter Brown

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Apr 19, 2023 -

Herb Chambers Volvo Cars Norwood responded

We love to hear about experiences like yours! Peter and the team are thrilled to have provided top-notch service and a speedy turnaround time! Thank you for choosing us for your service needs! - Herb Chambers Volvo Cars Norwood

April 17, 2023

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My Service appointment was excellent. All issues I had with the car were addressed and resolved. All issues I had with the car were addressed and resolved. More

by Cynthia Garcia

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Recommend Dealer

Yes

Other Employees Tagged: Vanya Sacco

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Apr 18, 2023 -

Herb Chambers Volvo Cars Norwood responded

Thanks for trusting Herb Chambers Volvo Cars Norwood with your vehicle, Cynthia! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future!