Paul Frey | Page 43

Best Service Ever I couldn't be more pleased with the diagnostic and repair services just completed. Found them through recommendations on Ferrari Chat and decided to I couldn't be more pleased with the diagnostic and repair services just completed. Found them through recommendations on Ferrari Chat and decided to ship our 2004 360 Stradale from Seattle, WA for repairs. The results were fantastic - much lower cost than my local dealer for service work ACTUALLY needed to be done. Steve, Paul and Chris are consummate professionals who can be trusted to meet commitments. Scope of work included exhaust system, suspension, gear shifting, exterior cosmetic and wide variety of other fine tuning work they recommended. Our 40k mile Stradale is now in top condition and we have Boardwalk Ferrari to thank. More

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Ferrari level service from real car people! Another great service experience at Boardwalk. These people are car people that know how to provide professional service. Larry and Paul were both exc Another great service experience at Boardwalk. These people are car people that know how to provide professional service. Larry and Paul were both excellent with communication along with the parts team expediting the parts needed from Ferrari NA. Thanks, Diug Bender More

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Ferrari in for annual service It was time for my 458 to go in for annual service. I'm out of state and the guys at Boardwalk were great helping me line up a transport to and from. It was time for my 458 to go in for annual service. I'm out of state and the guys at Boardwalk were great helping me line up a transport to and from. Once the car arrived to them they immediatly went to work. Great job. More

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Service on my FF Steve Fordham and Paul Frey have provided stellar service to me on my "new" 2014 FF that I bought in April. After my participation in the Ferrari Co Steve Fordham and Paul Frey have provided stellar service to me on my "new" 2014 FF that I bought in April. After my participation in the Ferrari Corso Pilota event held at COTA, the F1 track in Austin, I needed new rear fender liners due to a lot of tire rubber buildup caused by the slicks on the Ferrari Challenge cars. They ordered the liners and, while waiting for them to come in, had the car detailed to remove the cosmetic effects of me having fun, fun, fun on the track. When the wheel liners came in, Paul and Steve got them installed the same day so that I could enter my FF in the Ferrari car show being held at the Four Seasons in Los Colinas the very next day. My FF was voted First Place for front mid-mount engine Ferraris. A week later, my son ran the FF at a track day at TMS. Car proved to be very quick what with its four-wheel drive, V12 engine. My son literally ran the tires off of the car while having a ball. The front tires were so, so bare it would have been unsafe to try to drive the car home. So Steve and his guys arranged for the car to be taken by truck direct to Boardwalk. Four days later, when new Michelin Pilot Super Sports came in, Paul and Steve had the car reshod and in showroom condition. Steve, especially, went out of his way to ensure that I had a superb customer experience at Boardwalk by offering to match tire prices with Tire Rack so I didn't have to go through the trouble of ordering tires direct. Kudos. More

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Steve Fordham, Paul, and the service team are fantastic I had special ordered some Lugnuts that were going to come in Thursday evening, but did not come in until Friday evening. I wanted the original wheel I had special ordered some Lugnuts that were going to come in Thursday evening, but did not come in until Friday evening. I wanted the original wheels put on my vintage Ferrari for the concours event on that Saturday of Father's Day weekend. I received a call from Paul in service who said that I could bring my Ferrari in early on Saturday morning, so that I could show my car with the original wheels on it. Steve Fordham, the director of service, was there to assist me, along with his team and make everything go smoothly. He charged me a fraction of what it should cost to bring my car in line with judging criteria, and we ended up winning a second-place trophy because of his thoughtfulness. My nine year old boy was thrilled to receive his first trophy for our car, and the Boardwalk Ferrari team showed, again, going above and beyond the call of duty to assist the customer. More

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Great service experience I scrapped the lip on my right rim. Called Paul Frey and asked what we needed to do to replace it. He told me we can do a repair and it will look fi I scrapped the lip on my right rim. Called Paul Frey and asked what we needed to do to replace it. He told me we can do a repair and it will look fine and that it was not necessary to replace a $4,000+ rim. The repair was only $220. They also checked my tire and found a nail. They repaired that as well. They did a service check up too. I'm very happy with their work and service, and will recommend this firm. More

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Caring for my Cali Since I have no garage, Steve, Paul and crew kindly babysit my Cali. Got a nail in a tire, and they had it fixed before I even got there to pick it up Since I have no garage, Steve, Paul and crew kindly babysit my Cali. Got a nail in a tire, and they had it fixed before I even got there to pick it up for a drive. And, a special shout out to Max who always has it waiting for me to drive. More

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The Best Service Consistently As someone that has been in the automotive industry for over 35 years, I have had more occasions than the average person in dealing with auto dealersh As someone that has been in the automotive industry for over 35 years, I have had more occasions than the average person in dealing with auto dealerships and their service departments. It is seldom that I have found a single dealership that exceeded expectations again and again. That is the case with Boardwalk Ferrari. No matter what the cause was that brought me to their service department, they have gone above and beyond to make sure that their workmanship was superior and their personnel as caring and concerned about my satisfaction as any I have ever encountered. I would strongly recommend Boardwalk to anyone wanting the best of the best in service and treatment. And I give special thanks to Paul Frey for being the point person for my automotive service needs. Well done! More

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First class first class and first class Everyone at Boardwalk Ferrari/Maserati is super professional and willing to go above and beyond to make your visit special. It does not matter if you Everyone at Boardwalk Ferrari/Maserati is super professional and willing to go above and beyond to make your visit special. It does not matter if you drive a new or used Ferrari/Maserati you're treated just the same. Everyone here is awesome to work with. They have my business for life. Nick is a genius with these cars!!!! Great job guys , keep it up!!! Kindly, Stephen More

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An exceptional experience overall! I recently brought my vintage Ferrari to Boardwalk for a complete detail service. I not only received extremely high quality detailing work, but high I recently brought my vintage Ferrari to Boardwalk for a complete detail service. I not only received extremely high quality detailing work, but high quality customer service as well. Many owners of a black car know how hard it is to make it look perfect, and Boardwalk Ferrari nailed it! More

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