Paul Glans | Page 9

Stan Powell did a fantastic job. Process was smooth and efficient. He made me feel very comfortable with the buy. Thank you stan. Also my girlfriend bought a car from bill durst who was great also. Again t efficient. He made me feel very comfortable with the buy. Thank you stan. Also my girlfriend bought a car from bill durst who was great also. Again these guys made us feel very comfortable and we’re very honest. Appreciate the coulter Cadillac dealership as a whole. The GM Paul also stopped in to make sure we were okay and feeling comfortable. Just overall great experiences. Thanks coulter cadillac! More

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Everyone I encountered during the purchase of our 2021 Escalade was top shelf! From Alan Lopez, to Ryan Teed, to Paul Glans to Sarah Burt, all made the process smooth as silk. Very appreciative, will re Escalade was top shelf! From Alan Lopez, to Ryan Teed, to Paul Glans to Sarah Burt, all made the process smooth as silk. Very appreciative, will recommend to anyone I know looking for a Cadillac!!! More

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Mark my sales person and Paul the manager acted in a professional way through out the buying process. Everyone was helpful! It was a good experience much better than I've had at other dealerships over professional way through out the buying process. Everyone was helpful! It was a good experience much better than I've had at other dealerships over many years. I recommend this place in all ways. More

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Amazing dealership. I got a great deal and they were super friendly made everything super easy. Bill Durst and Paul were so helpful and made this my best car-buying experience. Highly recommend this dea super friendly made everything super easy. Bill Durst and Paul were so helpful and made this my best car-buying experience. Highly recommend this dealership to everyone More

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I just purchased a car from Coulter Cadillac. Paul Gans is the manager there. While I just wrote a review of my wonderful salesman, Bill Durst, I do not want to overlook Paul Gans. He is an amazing asset t is the manager there. While I just wrote a review of my wonderful salesman, Bill Durst, I do not want to overlook Paul Gans. He is an amazing asset to GM. Trustworthiness is not easily found in many businesses, especially the car industry. He is so professional and honest. He stands by his word and goes out of his way for the customer. Paul has great knowledge of his product and is enthusiastic to share it. He leads his team of salesforce, as well as service department people, with such professionalism. He is well-liked and respected by all. Coulter is a wonderful dealership in his hands. More

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I have been buying my Cadillacs with the help of Paul Glans, the manager, for years. I wanted the new CT4 and he called me to come in and look at it on Friday. He had found the perfect one for me. When Glans, the manager, for years. I wanted the new CT4 and he called me to come in and look at it on Friday. He had found the perfect one for me. When I entered the dealership, Paul introduced me to Bill Durst who would be my salesman. Bill was a delight and a real treasure. He immediately made me feel very welcome and very comfortable. He proceeded to show me all the new features in this car and explained everything with the utmost patience. His enthusiasm for this model was contagious! His honesty is an attribute you rarely find today. I loved working with him and drove away with my new and beautiful CT4. Thank you Bill and thank you Paul! More

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First i had an appointment with Samantha and she left before i got there and she had Denise walker take over for her and that is where the problems began. I was lied to from the beginning about the car i before i got there and she had Denise walker take over for her and that is where the problems began. I was lied to from the beginning about the car i was buying about why i couldn't see it that it was being serviced when the truth was one of the company's exec was using it as a demostrater and they did not tell me i was buying a used vehicle when i was under the impression it was new and they gave me a sheet with id that said it only had 31 miles on it when all the time it had 1350 miles on it. And i was already in process in buying the car with 31 miles and if i had not asked Paul Glans why the car had 31 miles and why i could not see it the facts begin to unfold so Paul said i should stop the closing until he could get to the bottom of what was going on and the next day was when i was finally told the truth about it being driven by a co employee and that it had 1350 miles on it insted of 31 miles and that is when Paul said if i would go through with the deal he would give me a 3 year maintenance agreement for the misrepresentation by the sales people. which i reluctantly made the deal. Fortunenatly I love the car. But that experience i will never forget and it never should have happened to me as i have purchased 5 cadillacs from coulter before. I will be be very reluctant to buy another car from coulter 3 years from now. More

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Made our transaction very easy and would highly recommend. This is our second car we have bought from there and plan in doing business with them in the future recommend. This is our second car we have bought from there and plan in doing business with them in the future More

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Outstanding buying experience. Very professional and courteous experience!! Will definitely refer others to shop at this dealership. Sale was conducted with no pressure to purchase just very informative courteous experience!! Will definitely refer others to shop at this dealership. Sale was conducted with no pressure to purchase just very informative with many options provided. More

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I cannot say enough great things about Mark and Paul! It was a wonderful and smooth car buying experience! I love my new 2020 Cadillac XT4! I highly recommend purchasing a car from Coulter and working wit was a wonderful and smooth car buying experience! I love my new 2020 Cadillac XT4! I highly recommend purchasing a car from Coulter and working with Mark and Paul. More

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