Paul Heiser | Page 3

Satisfied client This is the second car I've purchased at Keystone Volvo Doylestown and am very satisfied with the experience. We are repeat customers because we rece This is the second car I've purchased at Keystone Volvo Doylestown and am very satisfied with the experience. We are repeat customers because we received good service through the years. Worked with Paul Heiser for the sale, and afterward, Mike Wallace for the tutorial on the many features of my new XC40. Buying a new car is a big, and sometimes confusing decision, so it's important to enter into it with all the information you need. My husband and I enjoyed both the personal and friendly manner in which both gentlemen treat and communicat with us, returning phone calls promptly and answering questions. More

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Keystone Delivers I do the research when I am looking for a new car. When I want to make a purchase I want a quick, no nonsense transaction. Keystone delivers. I worked I do the research when I am looking for a new car. When I want to make a purchase I want a quick, no nonsense transaction. Keystone delivers. I worked with Paul Heiser and he located the exact vehicle I wanted with all the options I desired. The process was quick and to the point. He spent a good deal of time pointing out all the recent upgrades in tech and improvements in overall driving experience. And he followed up multiple times to find out my satisfaction with the new vehicle. Top notch customer service. More

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My Happy Place!! Customer loyalty goes hand and hand with the service you receive and everyone at Keystone Volvo of Doylestown goes above and beyond excellent service. Customer loyalty goes hand and hand with the service you receive and everyone at Keystone Volvo of Doylestown goes above and beyond excellent service. I'm talking from purchase to routine (and sometimes not so routine) service. This is my third purchase and Paul Heiser/Rob Stein have once again made the entire process seamless and pleasurable. More

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Would recommend Easily We were recently in the market for a new car and were looking at the XC60. Paul Heisler was the first person we met at Keystone and he helped us grea We were recently in the market for a new car and were looking at the XC60. Paul Heisler was the first person we met at Keystone and he helped us greatly by walking through the details of the car and answering all the questions we had. This being our first Volvo, this was a rather long process for us as we were going through all details from car specifics, maintenance plans, locating the right model car with the desired packages. Through the entire experience, Paul was kind, knowledgeable and pulled in the right folks along the way to help us answer questions we had. Everyone else along the purchase process was exceptionally great and in the end, ee did indeed purchase the XC60. As someone whose profession is customer experience design, this was a great experience. Even when we ran into some snags (on our end) Paul and the folks at Keystone helped us navigate in a way that made the overall purchase experience wonderful. We recommend Paul and the team at Keystone wholeheartedly and look forward to a longstanding relationship with them in the future. More

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Great Experience We did our online "due diligence" first and just stopped by on a Saturday morning to look at Keystone's used car selection. The range of available car We did our online "due diligence" first and just stopped by on a Saturday morning to look at Keystone's used car selection. The range of available cars was totally satisfying in both quantity and variety. Paul was great in explaining the differences in the various used cars on the lot and was well tuned into our needs and wants. As we talked with him, it became very apparent which car was right for us -- both for our wants and needs and for our budget. We bought it! Jeff was easy to work with on the paperwork and Bill did an outstanding job teaching us about all the features of our new vehicle. I highly recommend Keystone Volvo in Doylestown! More

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Great Dealership, A level above the rest ! My wife was involved in an accident which totaled her 2013 Volvo XC60. We went to work shopping for a replacement vehicle. I visited several Volvo dea My wife was involved in an accident which totaled her 2013 Volvo XC60. We went to work shopping for a replacement vehicle. I visited several Volvo dealerships and test drove a number of later model XC60's, all with various features. After a week of searching, I visited Keystone Volvo/Doylestown on a Sunday and spotted a preowned 2015 CX60. Monday morning, I met with Paul Heiser and drove the vehicle. We agreed on a price and to have some minor scratches and blemishes taken care of and that sealed the deal ... SOLD. Picked up the car by end of the week; it looked like a new vehicle. My wife and I were very pleased to have had the opportunity to work with Paul. He was very personable and gave us the impression we were "returning" customers although we never bought a car at Keystone before. We consider ourselves Keystone Customers now! Thank you Paul. More

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Terrific Paul was great to work with and made the car buying experience positive and easy. I received competitive pricing and a fair offer on my trade. Paul was great to work with and made the car buying experience positive and easy. I received competitive pricing and a fair offer on my trade. More

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Approachable, Helpful, Knowledgeable - Thank You My wife knew the exact Volvo she wanted. We drove out to one Dealership only to find out that what we wanted was at Keystone in Doylestown right near My wife knew the exact Volvo she wanted. We drove out to one Dealership only to find out that what we wanted was at Keystone in Doylestown right near our house. A few calls were made between the Dealerships and we had no problems purchasing our car at Keystone. Paul was very easy to speak with and extremely knowledgeable of the Volvo brands he represents. His concise and straightforward approach made us feel comfortable that we were getting exactly what we wanted. We are very happy, thank you Paul Heiser and Keystone Volvo of Doylestown. The car was the goal but the interactions we had leading up to the purchase were pleasant and left us feeling that Volvo will be the brand of car we continue to drive. More

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Car buying as it should be I recently purchased a pre-owned Volvo from Keystone, with lots of help from Paul Heiser. I have nothing but good things to say about the experience. I recently purchased a pre-owned Volvo from Keystone, with lots of help from Paul Heiser. I have nothing but good things to say about the experience... I felt welcome, the atmosphere was relaxed, the pricing was more than fair. Paul and Keystone took great care of me. I wish all of my car buying experiences had been like this! More

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Very Satisfied Customer Thank you Paul for helping us find our Volvo, we came thinking we would buy a convertible and left with a great white S60. We are very pleased with th Thank you Paul for helping us find our Volvo, we came thinking we would buy a convertible and left with a great white S60. We are very pleased with the deal and dealership. Paul was very patient and professional, we enjoyed working with him. More

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