Paul Kampfer
Paul Kampfer at Secor Chrysler Dodge Jeep Ram
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Paul Kampfer

Service Advisor

Secor Chrysler Dodge Jeep Ram

409 Broad St
New London, CT 06320

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4.5
35 Reviews

Industry Experience

39 yrs, 6 mos

4.5

35 Reviews

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35 Reviews of Paul Kampfer

April 27, 2024

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Employee Rating

1-1/2 to 2 hours was too long for tire rotation,oil change and multipoint inspection.I have had this done before and it didn’t take that long.Seems there is a lot of new people in the service departmen More

by Sandi
Service Price Transparency
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Recommend Dealer
Yes

April 24, 2024

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I was attended to and directed to different departments to trouble shoot the problem. Then returned back to Sales for final repair which I was fit immediately into the work schedule. I had been quoted th More

by mice83
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Couture, Lynn Dole

Apr 24, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi! We're glad to know that our team at Secor Chrysler Dodge Jeep RAM was able to assist you efficiently and effectively. We understand the challenges of today's economy, but we always strive for customer satisfaction. Thank you for your feedback!

April 23, 2024

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Paul was able to quickly schedule me for an appointment to investigate my truck’s check engine light. After some diagnostic work they determined that there was a mouse next under the intake; a chewed wiri More

by jeremyjlessard
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Recommend Dealer
Yes
Apr 23, 2024

Secor Chrysler Dodge Jeep Ram responded

Jeremy, we're glad to know Paul and our team at Secor Chrysler Dodge Jeep RAM were able to help you out with your truck's issue. We appreciate the positive feedback!

April 19, 2024

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Paul was great. Quick oil change and tire rotation. He had me back on the road to work before I finished my coffee. More

by miguel.o.gonzalez
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Recommend Dealer
Yes
Apr 19, 2024

Secor Chrysler Dodge Jeep Ram responded

We're glad to know that Paul was able to get your vehicle serviced quickly at Secor Chrysler Dodge Jeep RAM. Thanks for the positive feedback, and we hope you'll think of us next time you need a quick tune-up!

April 12, 2024

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Very pleasant , staff members were very accommodating to my needs. I would recommend to friends. Looking forward to a long term relationship with them.❤️ More

by blessedjojo1969
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Recommend Dealer
Yes
Apr 15, 2024

Secor Chrysler Dodge Jeep Ram responded

We're delighted to know you had a pleasant experience with our team at Secor Chrysler Dodge Jeep RAM! We appreciate your recommendation and look forward to serving you for many years to come.

April 08, 2024

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Great visit! The whole team was extremely gracious and accommodating. Vehicle was serviced in a timely fashion and looked impeccable upon return. Thank you team More

by mjf10
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Recommend Dealer
Yes
Apr 08, 2024

Secor Chrysler Dodge Jeep Ram responded

We're happy to hear that you had a great visit and the whole team was extremely gracious and accommodating during your visit to Secor Chrysler Dodge Jeep RAM! We look forward to serving you again! Safe travels!

April 05, 2024

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Outstanding support, service, and customer care. Dedicated team of professionals willing to do the right thing and always put the buyer in the best position possible. Bottom line; great all around. More

by Spikemy
Sales Price Transparency
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Recommend Dealer
Yes
Apr 06, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi Spike! We're delighted to know that you had such a positive experience with our team at Secor Chrysler Dodge Jeep RAM. We always aim for outstanding service and customer care. Thanks for the review!

March 26, 2024

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My work van was damaged when I brought it in and nobody said anything now I have to bring it in for a week minimum for the body repair and it will never be good as new . How am I going to be reimbursed fo More

by rgbetjemann
Recommend Dealer
No

March 15, 2024

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Paul was amazing! Helpful, informative, timely got my Jeep fixed so I could get home. More

by jelloe39
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Recommend Dealer
Yes
Mar 18, 2024

Secor Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Secor Chrysler Dodge Jeep RAM this awesome review, thank you!

March 15, 2024

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Employee Rating

Paul was nice and accommodating. The service cost felt high, but they fixed my issue. More

by tim21983
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Samok

Mar 18, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi Tim! Thank you for your feedback! We're glad to hear that Paul provided you with a nice and accommodating service experience at Secor Chrysler Dodge Jeep RAM. We understand that the cost may have felt high, and we appreciate your understanding. Rest assured, we always aim to provide fair pricing while delivering high-quality solutions to resolve your vehicle needs.

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