Melissa Cole
Melissa Cole at Secor Chrysler Dodge Jeep Ram
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Melissa Cole

Service Director

Secor Chrysler Dodge Jeep Ram

409 Broad St
New London, CT 06320

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4.7
29 Reviews
4.7

29 Reviews

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29 Reviews of Melissa Cole

April 12, 2024

Dealership Rating
Employee Rating

Very pleasant , staff members were very accommodating to my needs. I would recommend to friends. Looking forward to a long term relationship with them.❤️ More

by blessedjojo1969
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2024

Secor Chrysler Dodge Jeep Ram responded

We're delighted to know you had a pleasant experience with our team at Secor Chrysler Dodge Jeep RAM! We appreciate your recommendation and look forward to serving you for many years to come.

April 08, 2024

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Great visit! The whole team was extremely gracious and accommodating. Vehicle was serviced in a timely fashion and looked impeccable upon return. Thank you team More

by mjf10
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2024

Secor Chrysler Dodge Jeep Ram responded

We're happy to hear that you had a great visit and the whole team was extremely gracious and accommodating during your visit to Secor Chrysler Dodge Jeep RAM! We look forward to serving you again! Safe travels!

April 05, 2024

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Outstanding support, service, and customer care. Dedicated team of professionals willing to do the right thing and always put the buyer in the best position possible. Bottom line; great all around. More

by Spikemy
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Recommend Dealer
Yes
Apr 06, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi Spike! We're delighted to know that you had such a positive experience with our team at Secor Chrysler Dodge Jeep RAM. We always aim for outstanding service and customer care. Thanks for the review!

March 26, 2024

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My work van was damaged when I brought it in and nobody said anything now I have to bring it in for a week minimum for the body repair and it will never be good as new . How am I going to be reimbursed fo More

by rgbetjemann
Recommend Dealer
No

March 13, 2024

Dealership Rating
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Melissa and her team where professional and attentive! ! There was an issue with my trucks door handle and Melissa made sure that i was completely satisfied before the truck left the service department, t More

by chrislaquitara
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Samok

Mar 13, 2024

Secor Chrysler Dodge Jeep Ram responded

Chris, it's great to know that Melissa and our team at Secor Chrysler Dodge Jeep RAM were able to address your truck's issue effectively. We always aim for complete customer satisfaction! Thanks for the shout-out!

March 13, 2024

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Thank you for servicing my Jeep quickly. Your staff is always pleasant and accommodating. They always greet customers with a smile. More

by pamster195
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi Pam! We're delighted to know that our team at Secor Chrysler Dodge Jeep RAM could provide you with a quick and pleasant service experience. We always strive for friendly, accommodating customer interactions. Thanks for the positive feedback!

March 12, 2024

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I was very satisfied , Work was done in a timely manner , Very nice service department very knowledgeable More

by MATTCOLE05
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Recommend Dealer
Yes

Other Employees Tagged: Lynn Dole, Paul Kampfer

Mar 12, 2024

Secor Chrysler Dodge Jeep Ram responded

Matt, we're glad to know you had a positive experience here at Secor Chrysler Dodge Jeep RAM. Thanks for the review and your kind words about our team's knowledge!

March 12, 2024

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Time efficient and service with a smile has been my experience at Secor so far. Pre registration was smooth More

by michael.j.mirabito
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi Michael J! We're glad to know that your experience at Secor Chrysler Dodge Jeep RAM was efficient and pleasant. Thanks for the positive feedback!

March 06, 2024

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The service department took in my vehicle on time and had me out the door in less time than I expected. I waited in the very clean waiting room. More

by kuchtare
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lynn Dole

Mar 07, 2024

Secor Chrysler Dodge Jeep Ram responded

We're glad to know that our service department at Secor Chrysler Dodge Jeep RAM exceeded your expectations and you enjoyed the cleanliness of our waiting room. Thanks for sharing this positive feedback!

February 29, 2024

Dealership Rating
Employee Rating

This was my first time working with Secor Chrysler on my Dodge Promaster Van. Melissa and Lynn were right on the ball from the very first phone call. Melissa greeted me in the parking lot (even in the pouri More

by kuchtare
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lynn Dole

Mar 01, 2024

Secor Chrysler Dodge Jeep Ram responded

We're so glad to know that Melissa and Lynn were able to provide you with a positive experience at our service center, even in the rain! It's great that we could meet your needs for your Dodge Promaster Van. We appreciate the recommendation from another dealership and look forward to seeing you again when those parts arrive.

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