Lauren Samok
Lauren Samok at Secor Chrysler Dodge Jeep Ram
Refer Me

Lauren Samok

Service Advisor

Secor Chrysler Dodge Jeep Ram

409 Broad St
New London, CT 06320

Contact Me
4.8
33 Reviews

Hi I'm Lauren and look forward to getting to know all the wonderful people at Secor CDJR. I'm from South Windsor, CT, I have a toddler who keeps our household full of laughter and joy, along with a female pug. We love to hike, travel the world and take on NBA games.

Dealership Experience

6 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

English English

4.8

33 Reviews

Write a Review

33 Reviews of Lauren Samok

April 12, 2024

Dealership Rating
Employee Rating

Very pleasant , staff members were very accommodating to my needs. I would recommend to friends. Looking forward to a long term relationship with them.❤️ More

by blessedjojo1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Secor Chrysler Dodge Jeep Ram responded

We're delighted to know you had a pleasant experience with our team at Secor Chrysler Dodge Jeep RAM! We appreciate your recommendation and look forward to serving you for many years to come.

April 10, 2024

Dealership Rating
Employee Rating

The. most pleasant experience ever getting my car serviced. Lynn was there tp greet me, apologized that they were running late (the service took less tha More

by ANNWANTHONY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lynn Dole

Apr 10, 2024

Secor Chrysler Dodge Jeep Ram responded

We're so glad to know you had a pleasant experience with Lynn and our team at Secor Chrysler Dodge Jeep RAM. We appreciate your understanding about the delay, and we'll make sure to keep up the good work!

April 08, 2024

Dealership Rating
Employee Rating

Great visit! The whole team was extremely gracious and accommodating. Vehicle was serviced in a timely fashion and looked impeccable upon return. Thank you team More

by mjf10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Secor Chrysler Dodge Jeep Ram responded

We're happy to hear that you had a great visit and the whole team was extremely gracious and accommodating during your visit to Secor Chrysler Dodge Jeep RAM! We look forward to serving you again! Safe travels!

March 26, 2024

Dealership Rating
Employee Rating

My work van was damaged when I brought it in and nobody said anything now I have to bring it in for a week minimum for the body repair and it will never be good as new . How am I going to be reimbursed fo More

by rgbetjemann
Recommend Dealer
No

March 15, 2024

Dealership Rating
Employee Rating

Paul was nice and accommodating. The service cost felt high, but they fixed my issue. More

by tim21983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Kampfer

Mar 18, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi Tim! Thank you for your feedback! We're glad to hear that Paul provided you with a nice and accommodating service experience at Secor Chrysler Dodge Jeep RAM. We understand that the cost may have felt high, and we appreciate your understanding. Rest assured, we always aim to provide fair pricing while delivering high-quality solutions to resolve your vehicle needs.

March 13, 2024

Dealership Rating
Employee Rating

Melissa and her team where professional and attentive! ! There was an issue with my trucks door handle and Melissa made sure that i was completely satisfied before the truck left the service department, t More

by chrislaquitara
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole

Mar 13, 2024

Secor Chrysler Dodge Jeep Ram responded

Chris, it's great to know that Melissa and our team at Secor Chrysler Dodge Jeep RAM were able to address your truck's issue effectively. We always aim for complete customer satisfaction! Thanks for the shout-out!

March 13, 2024

Dealership Rating
Employee Rating

Thank you for servicing my Jeep quickly. Your staff is always pleasant and accommodating. They always greet customers with a smile. More

by pamster195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi Pam! We're delighted to know that our team at Secor Chrysler Dodge Jeep RAM could provide you with a quick and pleasant service experience. We always strive for friendly, accommodating customer interactions. Thanks for the positive feedback!

March 12, 2024

Dealership Rating
Employee Rating

Time efficient and service with a smile has been my experience at Secor so far. Pre registration was smooth More

by michael.j.mirabito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi Michael J! We're glad to know that your experience at Secor Chrysler Dodge Jeep RAM was efficient and pleasant. Thanks for the positive feedback!

February 27, 2024

Dealership Rating
Employee Rating

Bought exactly the jeep I was looking for from them. When something broke, they covered it under warranty, plus fixed a recall all in a single day. More

by AARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Secor Chrysler Dodge Jeep Ram responded

We're glad to know that you found the perfect Jeep with us at Secor Chrysler Dodge Jeep RAM! It's also great to see our warranty and recall services have met your expectations. We appreciate your feedback, thank you!

February 24, 2024

Dealership Rating
Employee Rating

The service department is professional and friendly. They kept me informed and cared about my satisfaction as a customer. More

by SLG15
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Secor Chrysler Dodge Jeep Ram responded

We're glad to know our service department at Secor Chrysler Dodge Jeep RAM met your expectations! Keeping you informed and ensuring your satisfaction is always our goal. Thanks for the review!

1
...

Dealership Inventory (83 Vehicles)

new 2023 Dodge Charger car, priced at $39,259
2023 Dodge Charger
new
Destroyer Gray Clearcoat exterior
Automatic
All-wheel Drive
used 2021 Ram 1500 car, priced at $42,527
2021 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2023 Jeep Wrangler 4xe car, priced at $66,888
2023 Jeep Wrangler 4xe
new
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2023 Ram 1500 car, priced at $46,906
2023 Ram 1500
new
Patriot Blue Pearlcoat exterior
Automatic
Four-wheel Drive
new 2023 Dodge Challenger car, priced at $88,500
2023 Dodge Challenger
new
Sublime Clearcoat Metallic exterior
Automatic
Rear-wheel Drive
used 2019 Ram 1500 car
2019 Ram 1500
used
Diamond Black exterior
Automatic
Four-wheel Drive