Paul Kolleck | Page 55

The Perfect Car Purchase Experience Paul Kolleck is an excellent client advisor and goes the extra mile to ensure you get the best service. Paul’s product knowledge (including competito Paul Kolleck is an excellent client advisor and goes the extra mile to ensure you get the best service. Paul’s product knowledge (including competitors), professionalism, and genuine personality has provided me with one of the best car buying experiences. If you are in the market for a luxury automobile, I highly recommend you stop by the BMW Store in Cincinnati. More

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Great inventory! We found our pre-owned certified car on their web site. When we arrived we knew what exactly what they have and save us a lot of time. Service was ou We found our pre-owned certified car on their web site. When we arrived we knew what exactly what they have and save us a lot of time. Service was outstanding, Paul is very Professional and knows his job. I really recommend this dealership. More

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An Excellent Adventure I worked with Paul Kolleck to design and order a new 228i x-drive coupe: the whole process was fantastic, from test drives to purchase negotiations an I worked with Paul Kolleck to design and order a new 228i x-drive coupe: the whole process was fantastic, from test drives to purchase negotiations and ultimate delivery. Paul took the time to make sure I figured out which model was right for me and that I would love what I chose. He was right. They gave me a fair trade-in for my previous vehicle, and upon delivery Paul really helped me understand everything about my new auto. Great demeanor, and he made the experience very fun. Conor was pleasant as well and made the financing portion of the delivery effortless and fast. The people here really know what they're doing. As far as I'm concerned, my next BMW is coming from them. More

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First Timer with this Dealership I have worked with five different BMW dealers over the years and I would rank this experience as one of the best. Paul Kolleck was able to locate the I have worked with five different BMW dealers over the years and I would rank this experience as one of the best. Paul Kolleck was able to locate the car I was looking for and made it a very painlessprocess. I would certainly recommend this dealership to anyone interested in purchasing a BMW. More

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Full satisfaction Paul Kolleck was a great to work with to get my second car from the BMW store. He is always very responsive, direct and he doesn't waste time. He get Paul Kolleck was a great to work with to get my second car from the BMW store. He is always very responsive, direct and he doesn't waste time. He get things done and works with his customers very well. I haven't had an issue in the last three years driving my X3 and I am enjoying already my new one even more. I can recommend the BMW store because they are taking care of their customers. More

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Good experience Paul Kolleck was great to work with. He listened to what I wanted to purchase and helped me make good decisions regarding my X1. Everyone at the dea Paul Kolleck was great to work with. He listened to what I wanted to purchase and helped me make good decisions regarding my X1. Everyone at the dealership was friendly and helpful from my first visit. More

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Outstanding I decided to upgrade into a 5 Series from a 3. From the very first time that me and my wife walked into the busy show room, Paul Kolleck was very pers I decided to upgrade into a 5 Series from a 3. From the very first time that me and my wife walked into the busy show room, Paul Kolleck was very personal. He quickly approached us and introduced himself immediately as I had noticed some of the other sales associate walk by us without saying a word...as I was intentionally underdressed for a place like a BMW dealership and looked like someone that could not afford one. He listened to everything that I had to say. He was very knowledgeable and answered my questions without any pressure. We left the dealership with an order for 2015 535i M Sport. He was always fast in returning my messages on when I had questions... and also while making a slight modification to my order (adding a black kidney grille). He was able to get my car built and delivered within 6 weeks. Me and my wife agreed that it was our best car buying experience. If you do visit the BMW store, ask for Paul. More

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Wonderful Experience Paul Kolleck was very knowledgeable about the different models and the option packages available. He listened to what I was saying and somehow even m Paul Kolleck was very knowledgeable about the different models and the option packages available. He listened to what I was saying and somehow even managed to hear what I wasn't saying. He recommended keeping me in a 335i even though I was and saying "328". Turns out he was right and I haven't looked back!. Another thing worth mentioning was that this was my 2nd lease and I did not know what to expect for the end of the first lease. The BMW Store communicated with me clearly and well in advance on what to do and how to prepare for lease end. They made it as painless as possible. Listening to Mr. O'Somachain's Irish brogue while signing the paperwork was simply icing on the cake. As long as I can afford to have the Ultimate Driving Machine, I plan to be a BMW Store customer for life. More

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Building a new car It was fun to iron out the details on my new X3. After doing a little reseach myself, I took a test drive and was very happy with the way the car hand It was fun to iron out the details on my new X3. After doing a little reseach myself, I took a test drive and was very happy with the way the car handled. Ordering a car is confusing, but Paul was very helpful and patient with all the details associated with building a new 2015 vehicle. It was exciting to finally drive the car when it arrived. There is still a learning curve for all the new technology, and I expect to have another training session with Paul, so that I can fully enjoy my new X3. More

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Purchase of BMW X3 Paul's responses to my email communications were amazingly quick, to the point, and thoughtful in contrast to my usual experience with typical busines Paul's responses to my email communications were amazingly quick, to the point, and thoughtful in contrast to my usual experience with typical business enterprises. Overall the buying experience with Paul was pleasant and exciting. More

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