Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 14

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
480 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 5 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

480 Reviews

Write a Review

480 Reviews of Paul Lai

February 08, 2022

Dealership Rating
Employee Rating

Robert is very knowledgeable and ready to answer any question, he patiently introduced and guided us how to operate the system. More

by Christine
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Feb 09, 2022

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 05, 2022

Dealership Rating
Employee Rating

Picked up my new MB today. Robert gave me a helpful introduction to the car. Great experience! More

by Hans Han
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Feb 09, 2022

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales and delivery experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 02, 2022

Dealership Rating
Employee Rating

Robert was exceptionally knowledgeable. He helped us with every question we had beyond his 30 plus minutes training on how to operate this new car. More

by manideepa.sahu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Feb 04, 2022

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 27, 2021

Dealership Rating
Employee Rating

Paul Lai was excellent in every part of this transaction. He made sure everything went smoothly. Paul was helpful, knowledgeable and a pleasure to deal with. It’s guys like Paul that make me want to be a More

by Cpage727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience with Paul. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 20, 2021

Dealership Rating
Employee Rating

Paul Lai is an excellent sales representative. Quick response, very knowledgeable, and easy to talk to. More

by James Yang
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Engineer who explained how to operate the vehicle

Jan 04, 2022

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your experience with Paul and Richard. If there's ever anything more that we can assist you with, please don't hesitate to ask! Thank you for your partnership, trust, and business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 20, 2021

Dealership Rating
Employee Rating

Great Service, Quick Response, Agent was very friendly and knowledgeable, gave me lots of options. Very quick processing time for the paper work. More

by Hahson
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Jan 04, 2022

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review about your Mercedes-Benz of Princeton experience!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 17, 2021

Dealership Rating
Employee Rating

It was such a pleasure to have Richard showing my wife and I the features of our vehicle we purchased. He was very knowledgeable, courteous and very patient with us as we were bombarding him with question More

by jrhotrod1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Jan 04, 2022

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this beautiful review! We are proud to have earned your business and happy to hear that we went above and beyond to assist with your purchase. We are wishing you and your family many safe and happy miles in your new Mercedes-Benz! - Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 06, 2021

Dealership Rating
Employee Rating

Paul and Richard are professionals and a pleasure to work with. I had a very pleasant buying experience and would be happy to be a repeat customer again in the future. More

by etcfoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Dec 08, 2021

Mercedes-Benz of Princeton responded

Your review really means a lot to us! We are very pleased that everything went smoothly. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 05, 2021

Dealership Rating
Employee Rating

My husband and I had such a pleasant experience at Mercedes-Benz of Princeton. Paul was very helpful, patient and genuinely a very kind! More

by rosemary.olan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2021

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience with Paul. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 27, 2021

Dealership Rating
Employee Rating

Very friendly, always with warm greetings when we walk-in, fantastic service with details oriented. More

by lee
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Nov 30, 2021

Mercedes-Benz of Princeton responded

We are glad you had a excellent experience working with our team at Mercedes-Benz of Princeton, and we will certainly pass along your kind words. We hope that you continue to enjoy your new Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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