Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 34

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
480 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 5 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

480 Reviews

Write a Review

480 Reviews of Paul Lai

February 24, 2017

Dealership Rating
Employee Rating

Excellent salesmanship and service Mr. Paul Lai was very knowledgeable of vehicle and what I was looking for. Excellent salesmanship and customer service. Mr Lai was instrumental in get More

by samlip54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2017

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are pleased that Paul was able to off you excellent customer service. Sounds like you had an first rate experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

January 10, 2017

Dealership Rating
Employee Rating

Effortless ! Awesome Sales Representative All the reviews are 100 % true about salesman Paul Lai !! Last weekend 1/7/17, I came into the dealership to test drive a C300 Coupe, Paul greeted me More

by Jose P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2017

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are happy that Paul’s expertise helped you in your decision to buy a Mercedes-Benz. We are glad to provide you with a great buying experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 17, 2016

Dealership Rating
Employee Rating

Great Experience I worked with Paul Lai who is one of the best salesman I've ever worked with. I felt no pressure, upon making my decision to purchase the vehicle he m More

by robertpfau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2016

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are pleased that Paul was able to off you excellent customer service. Sounds like you had an first rate experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 02, 2016

Dealership Rating
Employee Rating

Great experience with Paul Lai We just got ML350, our 3rd Mercedes Benz within last 4 years and all of them from Princeton. Great experience working with Paul. he has been very prof More

by Sanjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2016

Mercedes-Benz of Princeton responded

We value the time that you took to write a review. We are pleased that Paul was able to arrange a pleasant delivery. If there is anything we can help you with in the future, please let us know. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

September 10, 2016

Dealership Rating
Employee Rating

Top notch experience with Paul Lai We went into this dealership and were impressed with the professionalism with Paul and Charles. Paul offered a great discount on a well optioned GLS5 More

by gscone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2016

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are pleased that Paul was able to off you excellent customer service. Sounds like you had an first rate experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

August 29, 2016

Dealership Rating
Employee Rating

Very happy with this dealer I am very happy with this dealership special sales person Paul Lai, He is very professional take care customer and reliable person #1 will recommend c More

by Sumi lim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2016

Mercedes-Benz of Princeton responded

We value the time that you took to write a review. We are pleased that Paul was able to arrange a pleasant delivery. If there is anything we can help you with in the future, please let us know. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

April 21, 2016

Dealership Rating
Employee Rating

Passionate Sales Person Paul is a excellent salesperson with great knowledge,honest to his work,Customer Service oriented person.Goes extra mile to help his customers. Great More

by Nishith Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2016

Mercedes-Benz of Princeton responded

We value the time that you took to write a review. We are pleased that Paul was able to arrange a pleasant delivery. If there is anything we can help you with in the future, please let us know. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

February 05, 2016

Dealership Rating
Employee Rating

Great Service, Great Experience, Great Salesman! Just wanted to take a moment to thank Mercedes-Benz of Princeton for having Paul Lai as their staff. My wife and I felt so comfortable while looking f More

by NesPatReview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2016

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are very glad that Paul was able to provide you with excellent customer service. It sounds like you had a great experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

February 02, 2016

Dealership Rating
Employee Rating

Paul is the best salesman Paul Lai is the best salesman. He is nice, friendly and knowledgeable salesman. The purchase process was smoothly. We got a lot of help and all requir More

by P&X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2016

Mercedes-Benz of Princeton responded

We appreciate your time to write a review. We are very glad that Paul was able to take care of your needs. If there is anything we can help you with in the future, please let us know. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

January 23, 2016

Dealership Rating
Employee Rating

Great car, great salesman, great customer service Special ordered a new GLE exactly the way I wanted it. My experience with Paul Lai was excellent, from searching for the car, then having to order it, More

by Bill C
Recommend Dealer
Yes

Other Employees Tagged: Adam Gelfand

Jan 25, 2016

Mercedes-Benz of Princeton responded

Thank you for your feedback. We are delighted that Paul & Adam were able to accommodate your needs in purchasing a new Mercedes-Benz. It sounds like you had a great experience! Joseph Hobbs Internet Manager

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