Paul Lai | Page 38

In & out deal, Excellent service keep it up Paul Fantastic deal, this was my third mercedes in family bought at Mercedes benz of princeton from Paul Lai & as always he gave me a superb deal in return Fantastic deal, this was my third mercedes in family bought at Mercedes benz of princeton from Paul Lai & as always he gave me a superb deal in return i promised him to get more customers keep it up Paul Lai god bless More

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Great Experience Very good car buying experience. Paul Lai was very knowledgeable and professional. He helped make the process easy and quick. I recommend Mercedes Ben Very good car buying experience. Paul Lai was very knowledgeable and professional. He helped make the process easy and quick. I recommend Mercedes Benz of Princeton and Paul Lai. More

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Big Thumbs Up! Paul Lai, my Sale Rep is an attentive, personable and very knowledgable man who organized the process of buying my car and made it extremely short and Paul Lai, my Sale Rep is an attentive, personable and very knowledgable man who organized the process of buying my car and made it extremely short and easy. Paul answered all my questions and was very considerate as he looked after me and made sure that I knew all about my beautiful new car. A friend of mine was with me for the final paperwork and pick-up and she noted that the dealership was one of the best and friendliest she has ever been too. I certainly agree! Thanks Paul Lai and Tom Knobloch for all you did to make my buying experience enjoyable. More

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I love Princeton Mercedes & Paul Lai I been a customer for 15 years and Paul Lai has been my sales representative (Gary sold me my first car, then he went to the used car. Gary was super I been a customer for 15 years and Paul Lai has been my sales representative (Gary sold me my first car, then he went to the used car. Gary was super)Paul is caring, patient and treats me like I was family. I would recommend Paul to ant one. My experience with Paul and Princeton Mercedes has been nothing short great, super. More

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Trustworthy, love the car My family had a great experience working with Mr. Paul Lai. He was very professional, patient and trustworthy. I would recommend him highly! We love o My family had a great experience working with Mr. Paul Lai. He was very professional, patient and trustworthy. I would recommend him highly! We love our new GLA so far. More

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Buying a Mercedes Benz - You are worth it!! For all who are reading this review, I want to emphasize that this is sincere and communication is so key, especially when we rely on each other in th For all who are reading this review, I want to emphasize that this is sincere and communication is so key, especially when we rely on each other in the consumer arena. Buying a car can be stressful in itself, but when you know the manufacturer you want, then it is finding the right dealership, not just for pricing, but for service and for building a long term relationship. Mercedes Benz to us is the safest car, especially when we survived two almost fatal car accidents. We interviewed numerous dealers and are pleased to say MB of Princeton is the most reliable, quality oriented, and cost efficient. Mr. Paul Lai our sales representative is patient, kind and knowledgeable. He will spend the amount of time with us needed at any time, and treats us with respect, even when the sale is made and it is years later coming in with questions. We drive an hour and half to go to Princeton, for service and now for the purchase of another Mercedes, since we believe we deserve to be treated well and fairly. I cannot begin to tell you how unkind other MB dealerships were and how much more money the service departments are. I also recommend Andy in service. He does care and will work with you to get your car fixed. Gary the manager is another favorite. He recognizes quality and will work with you on pricing. And together Paul and Gary are an amazing sales team, wanting to understand what you need and will make recommendations to better suit the customer. Today we are picking up our third Mercedes that we own. And we hope to be purchasing the MB class of cars for the rest of our lives, And we will travel to Princeton and meet with Paul and Gary each time, since we believe customer service, and quality products at a fair price, are key, and they exceed our expectations on how to be treated, and that to us is very significant. MBs can be affordable, and what is the cost of your life, and hospital bills? The same accident we had if we at the time many years ago had a MB would have been a broken leg. Instead it was 28 operations and pretty much every bone in our body broken. So a big thank you for being such an honest and quality dealership. Keep up your effectiveness and efficiency and continue to be kind and service oriented, and we will be your lifetime customers. To me, personal experiences are key. Thank you again Paul and Gary and Thank you too Andy for your service. See you soon. More

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great experience I was very pleased with the dealership as a whole. The salesman was knowledgeable and willing to answer all of my questions. When it was time to pic I was very pleased with the dealership as a whole. The salesman was knowledgeable and willing to answer all of my questions. When it was time to pick up my vehicle he had it ready to go and I did not have to wait at all. All around fantastic experience. Thank you to Paul lai for all the help More

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Great experience My family had a great experience working with Paul Lai. Very knowledgeable and efficient. Warm and personable. He got us a great deal. We loved wo My family had a great experience working with Paul Lai. Very knowledgeable and efficient. Warm and personable. He got us a great deal. We loved working with him and recommend him highly! More

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Exceptional customer service We bought our new GLA from Princeton MB. It was the most hassel free car buying experience I have had. Paul took time to understand our needs and reco We bought our new GLA from Princeton MB. It was the most hassel free car buying experience I have had. Paul took time to understand our needs and recommended the perfect vehicle for us. He is very diligent and knowledgeable. He brings a personal touch to all interactions and really looks for building a long term relationship rather than just a transaction. Thank you Paul for a great car buying experience. Dhiren More

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Great working with Paul Paul you helped us get into a car which was much safer and switch out a lease in mid term.. Thank you for the help .. You are great to work with ..and Paul you helped us get into a car which was much safer and switch out a lease in mid term.. Thank you for the help .. You are great to work with ..and very friendly .. Sanjay More

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