I had an excellent experience with DCH Freehold Toyota.
My first interaction was with Tommy Gordon of the Internet Sales Department. He was able to get me a great deal on my 2012 Toyota Sienna. My budget
My first interaction was with Tommy Gordon of the Internet Sales Department. He was able to get me a great deal on my 2012 Toyota Sienna. My budget was limited, and he was able to give me the pricing I needed before entering the dealership. He was available to me throughout the purchasing process and was very helpful in taking care of some issues that arose afterwards. Eric Thokaai was the Sales Consultant who showed me the vehicle. He was very knowledgeable, more than any other Toyota Sales Consultant than I met at other dealerships that week. He helped me get the best value for my trade-in by taking the extra step to verify an offer from another dealership. He was even available to answer my questions over the phone after I purchased the vehicle. Paul Leahy made the leasing process simple and fast. I am very thankful I chose to go with DCH Freehold Toyota.
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by Trishem
Other Employees Tagged:
Tommy Gordon, Eric Thokaai
Dec 27, 2012 -
DCH Freehold Toyota responded
Dear Trishem:
Thanks for providing us with these positive comments regarding your recent visit to DCH Freehold Toyota. I am glad to hear Tommy and Eric were able to accommodate your needs. They are both valued employees who truly go the extra mile to satisfy their customers. The excellent coordination between our internet and sales departments help creates a smooth and easy process for our customers. Our finance manager Paul makes sure to thoroughly explain all financial options to his customers. Thank you for your recent purchase and excellent recommendation.
Regards, William Liang | General Manager | DCH Freehold Toyota
Dec 27, 2012 -
DCH Freehold Toyota responded
Dear Trishem:
Thanks for providing us with these positive comments regarding your recent visit to DCH Freehold Toyota. I am glad to hear Tommy and Eric were able to accommodate your needs. They are both valued employees who truly go the extra mile to satisfy their customers. The excellent coordination between our internet and sales departments help creates a smooth and easy process for our customers. Our finance manager Paul makes sure to thoroughly explain all financial options to his customers. Thank you for your recent purchase and excellent recommendation.
Thank you again for taking the time to provide us with this review. Please be sure to share your positive comments on Toyota’s survey which you should be receiving shortly. We would greatly appreciate it if you would mark your experience as “excellent” on that survey as well. If for any reason you have trouble marking that survey as “excellent” please contact me and I will be more than happy to assist you.
Regards, Dave Veary
General Sales Manager
DCH Freehold Toyota
732-984-6170
I lost my favorite car(2009 Toyota Yaris)in the Hurricane
& I needed to replace it & get a new car. The 2009 was my 1st Toyota & it really was a great car-I just wanted the same car. I went back to my origin
& I needed to replace it & get a new car. The 2009 was my 1st Toyota & it really was a great car-I just wanted the same car. I went back to my original dealership & the truth is, they were not being kind & wanted to overcharge me.I checked the Insurance Co. offer with another dealer, but they were out of state. I called DCH & got Nancy, within an hour we made a deal. I came to the dealer the next day met with Joe Adorno, closed the deal with Paul Leahy & I drove away with a 2013 Toyota Yaris. I am very happy! Thank You! Lisa Gambino
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by paislisa
Dec 27, 2012 -
DCH Freehold Toyota responded
Dear paislisa@yahoo.com:
I’m sorry to hear about your loss due to Hurricane Sandy.
Thank you for sharing this complimentary review regarding you recent visit to DCH Freehold Toyota. I am glad to hear the excellent team of Nancy, Joe, and Paul was able to accommodate your needs and get you into your new 2013 Yaris! Thank you for your purchase and welcome to our DCH Freehold Toyota Family.
Regards, William Liang | General Manager | DCH Freehold Toyota
Dec 27, 2012 -
DCH Freehold Toyota responded
Dear paislisa@yahoo.com:
I’m sorry to hear about your loss due to Hurricane Sandy.
Thank you for sharing this complimentary review regarding you recent visit to DCH Freehold Toyota. I am glad to hear the excellent team of Nancy, Joe, and Paul was able to accommodate your needs and get you into your new 2013 Yaris! Thank you for your purchase and welcome to our DCH Freehold Toyota Family.
Thank you again for taking the time to provide us with this review. Please be sure to share your positive comments on Toyota’s survey which you should be receiving shortly. We would greatly appreciate it if you would mark your experience as “excellent” on that survey as well. If for any reason you have trouble marking that survey as “excellent” please contact me and I will be more than happy to assist you.
Regards, Dave Veary
General Sales Manager
DCH Freehold Toyota
732-984-6170
Once again, you guys provided excellent service! When
the time came to replace my 4th Honda Odyssey, i decided to reach out to Dmitri to hear what his thoughts were on the Sienna. Dmitri was my salesman
the time came to replace my 4th Honda Odyssey, i decided to reach out to Dmitri to hear what his thoughts were on the Sienna. Dmitri was my salesman for my Camry SE 11 months ago, since he provided excellent service, we decided to go back to him.
Dmitri went above and beyond to make sure that i walked out of the dealership without any doubts that i was getting a good deal, that my questions were answered, and that i was completely satisfied with the entire process. The reason we went back to DCH Freehold Toyota was solely because of Dmitri! He has a way of dealing with people that just make you want to come back.
This is my third Toyota from this dealership, and would gladly and highly recommend this dealership. You have a great staff that go out of their way to make you feel at 'home'.
Thanks!
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by reynosoa
Other Employees Tagged:
Dmitri Sokolov
Dec 28, 2012 -
DCH Freehold Toyota responded
Dear reynosoa:
Thanks for the sharing your kind words about your recent visit to DCH Freehold Toyota. I am glad to hear you had another excellent experience dealing with Dmitri. Dmitri is a skilled associate who makes it easy for his customers to do business here. Thank you for your recent purchase and great recommendation. It is sincerely appreciated! Welcome back to our DCH Freehold Toyota family.
Regards, William Liang | General Manager | DCH Freehold Toyota
I have purchased 2 vehicles from Gunther Wu. In both
cases he listened to what kind of vehicle I wanted and how it would be used. His suggestions were very helpful. The process was straightforward and
cases he listened to what kind of vehicle I wanted and how it would be used. His suggestions were very helpful. The process was straightforward and reasonable. Paul Leahy handled the paperwork quickly and clearly.
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by rsterlingnj
Dec 20, 2012 -
DCH Freehold Toyota responded
Dear rsterlingnj:
We are happy to know that you have found the exact car you wanted, and that Gunther was helpful in the process. Please know that your purchase was just the start of a business relationship with DCH Freehold Toyota, and we will continue to serve you well throughout your ownership of the car. We have a great service department, and we hope to see you soon for all your maintenance needs. Thank you for your purchase and continuous business and loyalty.
Regards, William Liang | General Manager | DCH Freehold Toyota
Dec 20, 2012 -
DCH Freehold Toyota responded
Dear rsterlingnj:
We are happy to know that you have found the exact car you wanted, and that Gunther was helpful in the process. Please know that your purchase was just the start of a business relationship with DCH Freehold Toyota, and we will continue to serve you well throughout your ownership of the car. We have a great service department, and we hope to see you soon for all your maintenance needs. Thank you for your purchase and continuous business and loyalty.
Thank you again for taking the time to provide us with this review. Please be sure to share your positive comments on Toyota’s survey which you should be receiving shortly. We would greatly appreciate it if you would mark your experience as “excellent” on that survey as well. If for any reason you have trouble marking that survey as “excellent” please contact me and I will be more than happy to assist you.
Regards, Dave Veary
General Sales Manager
DCH Freehold Toyota
732-984-6170
I just purchased my 3rd Scion today, and I have to say it
was a very pleasurable experience. With the help of James Wong and Diane Shain, I was able to reserve my Scion while waiting for an insurance check t
was a very pleasurable experience. With the help of James Wong and Diane Shain, I was able to reserve my Scion while waiting for an insurance check to arrive. They are both very knowledgable and helpful. Paul Leahy made it very comfortable for me to talk financing, and the pros and cons of extended warranties. But the main reason I keep coming back to DCH Freehold Toyota is the combination of Steve Yap, the very friendly and extremely knowledgable manager, and Jerry Rechtman in the service department. I have known these 2 men for many years, and they have always been very honest and respectful in their dealings with me. Both men are always helpful, and always go out of their way to make sure I am satisfied before I leave the building. As long as they are there, I will keep doing business with this fine dealership. I highly recommend DCH Freehold Toyota/Scion. And all the individuals mentioned deserve MORE than a rating of 5.
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by Michael Ruscitto
Other Employees Tagged:
Diane Shain
Dec 20, 2012 -
DCH Freehold Toyota responded
Dear Michael Ruscitto:
Thank you for taking the time to submit your kind words about DCH Freehold Toyota and our excellent staff. I am glad to hear that you had such a pleasurable experience and that our team was able to accommodate your needs! Thank you for your recent purchase and continuous business and loyalty. We sincerely appreciate it!
Regards, William Liang | General Manager | DCH Freehold Toyota
Dec 20, 2012 -
DCH Freehold Toyota responded
Dear Michael Ruscitto:
Thank you for taking the time to submit your kind words about DCH Freehold Toyota and our excellent staff. I am glad to hear that you had such a pleasurable experience and that our team was able to accommodate your needs! Thank you for your recent purchase and continuous business and loyalty. We sincerely appreciate it!
Thank you again for taking the time to provide us with this review. Please be sure to share your positive comments on Toyota’s survey which you should be receiving shortly. We would greatly appreciate it if you would mark your experience as “excellent” on that survey as well. If for any reason you have trouble marking that survey as “excellent” please contact me and I will be more than happy to assist you.
Regards, Dave Veary
General Sales Manager
DCH Freehold Toyota
732-984-6170
DCH continues to be the best and the Freehold Toyota
store is simply the easiest in the world to deal with. Nice people who really walk you through what you need and you will never feel pressured. The
store is simply the easiest in the world to deal with. Nice people who really walk you through what you need and you will never feel pressured. These guys are the real pros of the business.
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by robincog
Other Employees Tagged:
Robert Campbell
Dec 13, 2012 -
DCH Freehold Toyota responded
Dear robincog:
We sincerely appreciate you taking the time to submit this complimentary review. I am pleased to hear you had a positive experience at DCH Freehold Toyota. Our employees strive to create a friendly, comfortable atmosphere for our customers while providing them with the outstanding service they deserve. Thank you for your recent purchase and excellent recommendation.
Regards, William Liang | General Manager | DCH Freehold Toyota
Dec 13, 2012 -
DCH Freehold Toyota responded
Dear robincog:
We sincerely appreciate you taking the time to submit this complimentary review. I am pleased to hear you had a positive experience at DCH Freehold Toyota. Our employees strive to create a friendly, comfortable atmosphere for our customers while providing them with the outstanding service they deserve. Thank you for your recent purchase and excellent recommendation.
Thank you again for taking the time to provide us with this review. Please be sure to share your positive comments on Toyota’s survey which you should be receiving shortly. We would greatly appreciate it if you would mark your experience as “excellent” on that survey as well. If for any reason you have trouble marking that survey as “excellent” please contact me and I will be more than happy to assist you.
Regards, Dave Veary
General Sales Manager
DCH Freehold Toyota
732-984-6170
Paul Leahy and Chris Simmons made purchasing my Toyota
Rav4 quick, easy and painless. They were pleasant and helpful and available for any further questions even after I drove the car off the lot.
Rav4 quick, easy and painless. They were pleasant and helpful and available for any further questions even after I drove the car off the lot.
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by jessierose
Dec 03, 2012 -
DCH Freehold Toyota responded
Dear jessierose:
Thank you for your kind words. We are pleased that your experience here at DCH Freehold Toyota was a pleasant one, your satisfaction is our number one priority. Paul and Chris are both great assets to our organization and we are happy to have them! I am glad to hear they were able to accommodate your needs in a quick, easy, painless manner. Thank you again for your compliments and welcome to the DCH Freehold Toyota family.
Regards, William Liang | General Manager | DCH Freehold Toyota
Dec 03, 2012 -
DCH Freehold Toyota responded
Dear jessierose:
Thank you for your kind words. We are pleased that your experience here at DCH Freehold Toyota was a pleasant one, your satisfaction is our number one priority. Paul and Chris are both great assets to our organization and we are happy to have them! I am glad to hear they were able to accommodate your needs in a quick, easy, painless manner. Thank you again for your compliments and welcome to the DCH Freehold Toyota family.
Thank you again for taking the time to provide us with this review. Please be sure to share your positive comments on Toyota’s survey which you should be receiving shortly. We would greatly appreciate it if you would mark your experience as “excellent” on that survey as well. If for any reason you have trouble marking that survey as “excellent” please contact me and I will be more than happy to assist you.
Regards, Dave Veary
General Sales Manager
DCH Freehold Toyota
732-984-6170
By FAR best experience buying a car. Information
provided on the phone about stock and price was accurate. Staff was honest (at a car dealership!!!) and friendly. I felt no pressure from any of th
provided on the phone about stock and price was accurate. Staff was honest (at a car dealership!!!) and friendly. I felt no pressure from any of the staff. The whole experience was far better than expected from past car-buying experiences.
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by Lizlems
Other Employees Tagged:
Tommy Gordon, Keith Horn
Nov 27, 2012 -
DCH Freehold Toyota responded
Dear Lizlems:
Wow! I am thrilled to hear you describe your experience at DCH Freehold Toyota as “by far the best experience buying a car”. I am glad our team members were able to accommodate your needs and provide you with the accurate and honest information you were looking for. Thank you for your recent purchase and excellent review. We sincerely appreciate it!
Regards, William Liang | General Manager | DCH Freehold
Nov 27, 2012 -
DCH Freehold Toyota responded
Dear Lizlems:
Wow! I am thrilled to hear you describe your experience at DCH Freehold Toyota as “by far the best experience buying a car”. I am glad our team members were able to accommodate your needs and provide you with the accurate and honest information you were looking for. Thank you for your recent purchase and excellent review. We sincerely appreciate it!
Thank you again for taking the time to provide us with this review. Please be sure to share your positive comments on Toyota’s survey which you should be receiving shortly. We would greatly appreciate it if you would mark your experience as “excellent” on that survey as well. If for any reason you have trouble marking that survey as “excellent” please contact me and I will be more than happy to assist you.
Regards, Dave Veary
General Sales Manager
DCH Freehold Toyota
732-984-6170
Ryan was very knowledgable in answering my questions when
I first came to the dealership. Strictly by coincidence, I returned on Ryan's day off, so I worked with Jordan Citron, who was very helpful as well.
I first came to the dealership. Strictly by coincidence, I returned on Ryan's day off, so I worked with Jordan Citron, who was very helpful as well. Jordan answered all outstanding questions, and worked very hard to accommodate my requests. It was a pleasure to work with Jordan. Paul Leahy was informative as I finished with the financing paperwork. I will definitely recommend Freehold Toyota in the future.
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by vansila
Other Employees Tagged:
Jordan Citron ... and...
Nov 27, 2012 -
DCH Freehold Toyota responded
Dear vansila:
Thank you for taking the time to provide us with this complimentary review. I am glad to hear you had a positive experience at DCH Freehold Toyota. Ryan and Jordan are both valued employees with excellent product knowledge who make it very easy for our customers to do business here. In finance, Paul makes sure to explain all of the financial options to his customers while completing the paperwork in a timely manner. Thank you for your purchase and excellent recommendation! Welcome to our DCH Freehold Toyota Family.
Regards, William Liang | General Manager | DCH Freehold
Nov 27, 2012 -
DCH Freehold Toyota responded
Dear vansila:
Thank you for taking the time to provide us with this complimentary review. I am glad to hear you had a positive experience at DCH Freehold Toyota. Ryan and Jordan are both valued employees with excellent product knowledge who make it very easy for our customers to do business here. In finance, Paul makes sure to explain all of the financial options to his customers while completing the paperwork in a timely manner. Thank you for your purchase and excellent recommendation! Welcome to our DCH Freehold Toyota Family.
Thank you again for taking the time to provide us with this review. Please be sure to share your positive comments on Toyota’s survey which you should be receiving shortly. We would greatly appreciate it if you would mark your experience as “excellent” on that survey as well. If for any reason you have trouble marking that survey as “excellent” please contact me and I will be more than happy to assist you.
Regards, Dave Veary
General Sales Manager
DCH Freehold Toyota
732-984-6170
When I entered the dealership, I was felt very
comfortable and at ease. I had first visited the Toyota dealership on route one in North Brunswick and I had to leave because I was uncomfortable and
comfortable and at ease. I had first visited the Toyota dealership on route one in North Brunswick and I had to leave because I was uncomfortable and Carlos made me felt as if he was rushing me in order to make a sale. Uncool. So I immediately drove to Freehold. A whole different atmosphere. Peaceful, relax, comfortable. Mr. Vinny approached my family and he answered all questions that I had. I loved his honesty. It was about total customer satisfaction not just getting a sale. I appreciate that. He worked with me and got the deal I need especially after loosing 2 cars during the Sandy Storm. My plans was to look at the Corolla. I ended up driving with a 2013 Corolla. Mr. Paul also was a wonderful man and got us a cool deal. Thank you Freehold. I will be back.
Well I do have to thank Carlos because of his lack there of, I came to Freehold.
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by robin.banks.50
Nov 20, 2012 -
DCH Freehold Toyota responded
Dear robin.banks.50:
We sincerely appreciate you taking the time to provide us with this awesome review! I am sorry to hear about your loss due to Hurricane Sandy. It brings me great pleasure to hear of your positive experience at DCH Freehold Toyota dealing with Vinny and Paul. Vinny and Paul are both valued employees who make it very easy for our customers to do business here. They go above and beyond to satisfy their customer’s needs making sure they feel comfortable and relaxed throughout the entire purchasing process. Thank you for your recent purchase and excellent recommendation. Welcome to our DCH Freehold Toyota Family!
Regards, William Liang | General Manager | DCH Freehold Toyota
Nov 20, 2012 -
DCH Freehold Toyota responded
Dear robin.banks.50:
We sincerely appreciate you taking the time to provide us with this awesome review! I am sorry to hear about your loss due to Hurricane Sandy. It brings me great pleasure to hear of your positive experience at DCH Freehold Toyota dealing with Vinny and Paul. Vinny and Paul are both valued employees who make it very easy for our customers to do business here. They go above and beyond to satisfy their customer’s needs making sure they feel comfortable and relaxed throughout the entire purchasing process. Thank you for your recent purchase and excellent recommendation. Welcome to our DCH Freehold Toyota Family!
Thank you again for taking the time to provide us with this review. Please be sure to share your positive comments on Toyota’s survey which you should be receiving shortly. We would greatly appreciate it if you would mark your experience as “excellent” on that survey as well. If for any reason you have trouble marking that survey as “excellent” please contact me and I will be more than happy to assist you.
Regards, Dave Veary
General Sales Manager
DCH Freehold Toyota
732-984-6170
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