Paul Leahy | Page 31

Working with Tommy, Michael and Paul made buying our car a pleasurable experience. They were knowledgable, helpful and informative. This dealership was responsive from the initial request for information a pleasurable experience. They were knowledgable, helpful and informative. This dealership was responsive from the initial request for information as opposed to Galaxy Toyota dealership to which I had my old Highlander serviced all the time. I would recommend this dealership to anyone. Thank you. More

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Nancy Lapell was extremely nice and easy to talk to. She greeted us as soon as we stepped in the door and moved the buying process along quickly. Jeffery Herman was very knowledgeable about the car i was b greeted us as soon as we stepped in the door and moved the buying process along quickly. Jeffery Herman was very knowledgeable about the car i was buying and even helped me get financing through dch toyota. He even stayed passed his normal working hours to close the deal, not getting aggrevated or upset over it even though it was a Friday night. Was very impressed with his professionalism. Paul Leahy was a little too abrasive for me. He tried selling me an extended warranty which I turned down 3 times. Each time I turned it down he go a little more agressive and upset. After the third time I turned it down he stated "When you break down on the highway and you don't have this extended warranty you can call your friend Fred (he is a friend that helped with the purchase) and thank him for not getting this." I just think that's totally unprofessional especially when I'm purchasing a close to $40,000 car. I'm very happy with the deal I got and the 4Runner is definatly the right choice. More

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All employees were friendly, knowledgeable, an very professional. I am a first time car buyer and their courtesy and patients resonated greatly with my father and I. They have found themselves a lifeti professional. I am a first time car buyer and their courtesy and patients resonated greatly with my father and I. They have found themselves a lifetime customer, and will be highly recommended to friends and family. More

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This was my first time shopping for a car by myself and I could not have asked for a better experience. All the stereotypes of pushy car salesmen are proven wrong at Freehold Toyota. From the minute I walked could not have asked for a better experience. All the stereotypes of pushy car salesmen are proven wrong at Freehold Toyota. From the minute I walked in I was put at ease and told to take my time. Vinny V showed me some cars and worked out some numbers on the one I liked; the price was even better than I had expected. I left that day and checked out some other dealerships. Toyota offered the best price, had the friendliest staff, and never once came across as pushy. I came back 2 days later for a test drive and and met Brian, another sales rep. He accomodated the needs of my cosigner (she had to leave for work) and took care of that work first. After she had left all the numbers from my first visit held true. When I moved onto finance I met Paul. Paul objectively offered some different options and packages because it is his job to do so; he was laid back and easy going and never once did I feel pressured to buy anything. His suggestions were well thought out and he related them to reasonable everyday scenarios. After all the paperwork was done and I was waiting for the car to be pulled around the staff continued to be friendly. They offered coffee, water, and just good conversation. It was a wonderful car buying experience. More

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Buying a new car with a trade in is always an interesting process. With the price of the new car established and agreed upon, ascertaining the value of the trade can be a game of give and take. Eventual process. With the price of the new car established and agreed upon, ascertaining the value of the trade can be a game of give and take. Eventually a deal was struck, and the bottom line is I think both dealer and I were happy. The staff is helpful and friendly without being pushy, and it was a pleasure to work with Michelle Weber. I found her to be very helpful and willing to accept my opting for a less expensive model rather than push the next level. I have purchased two new vehicles from this dealer and will not hesitate to purchase another when the time comes. More

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This was my first car purchased form DCH and the experience from my first internet contact through final delivery was first rate. Michelle was a pleasure to work with. I was looking for a car with experience from my first internet contact through final delivery was first rate. Michelle was a pleasure to work with. I was looking for a car with a particular color and very specific options. Michelle remained steadfast in locating my exact choice. There was no pressure on me to settle for something different. Michelle was extremely responsive to my concerns and requests, and I received a timely response to every email. When I visited the dealership, every effort was made to reduce my wait time. I would highly recommend Michelle to any prospective Toyota buyer. In term of the finance process, Paul was also a pleasure to work with. He was friendly and very practical. More

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PETER IS GREAT. DEFINETLY FIND HIM and WORK with him. I made a very efficient and successful car purchase through him. GREAT SERVICE, THANKS PETER. ALSO PAUL THE FINANCE MANAGER WAS VERY HELPFUL AND made a very efficient and successful car purchase through him. GREAT SERVICE, THANKS PETER. ALSO PAUL THE FINANCE MANAGER WAS VERY HELPFUL AND PROFICIENT. NANCY WAS ALSO HELPFUL AS WELL. THANK YOU PETER, PAUL AND NANCY. More

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This was the best experience I have ever had at any dealer, Mercedes and Lexus included. John Grillo was so helpful during this process I would never buy from anyone else. The friendliness and helpful dealer, Mercedes and Lexus included. John Grillo was so helpful during this process I would never buy from anyone else. The friendliness and helpful advice as well as the search for just the car I wanted was the best service I have ever had at any dealership. William Somma 579 Carlton Blvd. S.I., N.Y 10312 More

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This is my 5th purchase from this dealership and the respect and courtesy have been excellent throughout the years. The most recent purchase of a Toyota Highlander is a culmination of many visits and in respect and courtesy have been excellent throughout the years. The most recent purchase of a Toyota Highlander is a culmination of many visits and interactions with the employees listed above. Their professional and non-abrasive style of conducting business have consistently encouraged me to want to continue puchasing my vehicles here. I am particularly impressed with the coordinated effort made by each of these employees to ensure that I am satisfied with every aspect of my interaction with this dealership. More specifically, Gene has repeatedly gone above and beyond to acknowledge and appreciate the fact that I am a loyal customer. He, along with the other team members listed above, have made this another pleasing and stress-free purchase. I look forward to many more years of outstanding business transactions with this great team. Satisfied Customer, Desmond Dunkley. More

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My husband & I have been looking for a good quality, SAFE, inexpensive used car for our 17 year old son. We have been to many dealers and even used car lots. We went to DCH Toyota and were impressed SAFE, inexpensive used car for our 17 year old son. We have been to many dealers and even used car lots. We went to DCH Toyota and were impressed with their inventory, patience and expertise. On our first visit we saw 2 cars we were interested in, but not convinced 100%. Instead of being annoyed with us, the sales rep was very helpful. HE actually advised us to bring our son back before making a decision. That night I went back with my 17 year old son. I really went to just show him the cars in the lot. I did not go inside the dealership. I don't know how he saw us, but next thing I know Paul the sales rep who helped us out earlier was standing outside with my son & me in the pouring rain with keys in his hands! Of course my son being 17 did not bring his license with him and he could not drive the car! After talking it over with my husband we realized the cars we were looking at were not the right one for our son. TWO WEEKS later we went back. Not only did our sales rep, Paul remember us, but so did the general manager, John Grillo. John like us, has a 17 year old son. As a father he felt our pain. He & Paul took the time to explain pros & cons on different vehicles we were considering. I'm happy to say we just purchased our son's first car! A very stressful and frightening ordeal for any parent. With the guidance and knowledge of the staff at DCH Toyota, I am happy to say, we are thrilled with our decision! We hope to be back soon for a Toyota Avalon for us! More

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