Paul Leahy | Page 31

Very friendly And curtious made me feel very comfortable without any pressure for a sale.If time for a new Toyota arrives would deal again.I am second member of my family to deal with Jeffrey Herman. without any pressure for a sale.If time for a new Toyota arrives would deal again.I am second member of my family to deal with Jeffrey Herman. More

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Although we were very disappointed that our Toyota 4 Runner needed a head gasket or block at 140,000 miles, once we made the decision to purchase a new car all of these gentlemen went above and beyond t Runner needed a head gasket or block at 140,000 miles, once we made the decision to purchase a new car all of these gentlemen went above and beyond to aid us in our quest to find and purchase the right vehicle. All of the people we worked with were caring, congenial, competent and ready to go to the extreme to insure our satisfaction. In particular, Marc Beckenstein went out of his way to locate the car that we wanted since there was not one available at the particular dealership, and James Wong provided us with a wealth of knowledge about the Prius and its operation so that we felt comfortable driving home in the new car. Paul Leahy led us through the myriad of paperwork skillfully to complete the sales transaction. Overall, our experience with Freehold DCH Toyota has been excellent and we would be happy to recommend this dealership to anyone. Our thanks to everyone at Toyota! More

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I feel that they gave us a pretty fair deal, but they are still trying to squeeze every dollar out of you. Many numbers changed between verbal agreement and actual paper signage. We spent 7 Hours at the deal still trying to squeeze every dollar out of you. Many numbers changed between verbal agreement and actual paper signage. We spent 7 Hours at the dealership. I feel that's excessive. They wear you down mentally even though we felt pretty prepared to do battle with an internet quoted price on a vehicle that didn't exist anymore. They gave us the price on a better vehicle, so they honored that part...sort of. Still not sure about the gap insurance for leasing. But my car insurance doesn't sell it. When you're working out your numbers, be sure to add in tax, because they change quite a bit from the advertisements. More

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This is our 4th vehicle purchased at DCH Freehold Toyota,the staff here is very knowledgeable,attentive and up front.no hidden BS.this is why we come back.Richard Mendelson, Paul Leahy and Henry Gros Toyota,the staff here is very knowledgeable,attentive and up front.no hidden BS.this is why we come back.Richard Mendelson, Paul Leahy and Henry Grossman are top notch at what they do,i can't say enough good things about them!I'm one happy customer.Thanks, Guys! More

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This customer experience is as good as it gets. We began our buying process on the web, followed by 2- test drives, which ended in closing for 2 -cars (1- new & 1-used). Sales, service & finance were friend our buying process on the web, followed by 2- test drives, which ended in closing for 2 -cars (1- new & 1-used). Sales, service & finance were friendly and professional. If you're prepared, focused and reasonable this dealership is great to deal with. From beginning to end, everyone was genuinely interested in customer satisfaction. DCH Toyota earned our business versus the competition. More

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I was treated very well, and was given a fair price. All of my questions were answered and the associates were extremely helpful with the entire purchase and ensured I could drive off the lot with my vehicl of my questions were answered and the associates were extremely helpful with the entire purchase and ensured I could drive off the lot with my vehicle the same day. Would highly reccommend them. More

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Everyone at Freehold Toyota was friendly and helpful. They took away the frustration of buying a new car with their professionalism. Gary(Sales manager) Rob(Salesman) and Paul(Finance Manager) did every They took away the frustration of buying a new car with their professionalism. Gary(Sales manager) Rob(Salesman) and Paul(Finance Manager) did everything they could to satisfy my needs. They made my family feel comfortable and answered every question we had so that we could make the right decision. There was no pressure, I really enjoyed my experience at Freehold Toyota and would recommend anyone who is looking for a new car to go see Gary, Rob and Paul at Freehold Toyota. More

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Working with Tommy, Michael and Paul made buying our car a pleasurable experience. They were knowledgable, helpful and informative. This dealership was responsive from the initial request for information a pleasurable experience. They were knowledgable, helpful and informative. This dealership was responsive from the initial request for information as opposed to Galaxy Toyota dealership to which I had my old Highlander serviced all the time. I would recommend this dealership to anyone. Thank you. More

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Nancy Lapell was extremely nice and easy to talk to. She greeted us as soon as we stepped in the door and moved the buying process along quickly. Jeffery Herman was very knowledgeable about the car i was b greeted us as soon as we stepped in the door and moved the buying process along quickly. Jeffery Herman was very knowledgeable about the car i was buying and even helped me get financing through dch toyota. He even stayed passed his normal working hours to close the deal, not getting aggrevated or upset over it even though it was a Friday night. Was very impressed with his professionalism. Paul Leahy was a little too abrasive for me. He tried selling me an extended warranty which I turned down 3 times. Each time I turned it down he go a little more agressive and upset. After the third time I turned it down he stated "When you break down on the highway and you don't have this extended warranty you can call your friend Fred (he is a friend that helped with the purchase) and thank him for not getting this." I just think that's totally unprofessional especially when I'm purchasing a close to $40,000 car. I'm very happy with the deal I got and the 4Runner is definatly the right choice. More

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All employees were friendly, knowledgeable, an very professional. I am a first time car buyer and their courtesy and patients resonated greatly with my father and I. They have found themselves a lifeti professional. I am a first time car buyer and their courtesy and patients resonated greatly with my father and I. They have found themselves a lifetime customer, and will be highly recommended to friends and family. More

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