Paul Leary | Page 19

Lease transaction I just leased my second Volvo from Paul Leary at Smyth Volvo. Paul is professional, friendly and knowledgeable. He made both transactions convenient I just leased my second Volvo from Paul Leary at Smyth Volvo. Paul is professional, friendly and knowledgeable. He made both transactions convenient and seamless. This time around he patiently worked with me to find a color and model that I’d be happy with. I highly recommend Paul and Smyth Volvo and will be back in three years. More

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Nice car, feelings of being cheated after leaving Purchased a Volvo XC60 T6 R Design. We traded in a 2012 Lexus RX 350 in great shape. The trade-in manager told us he was lowering the value by $800. Purchased a Volvo XC60 T6 R Design. We traded in a 2012 Lexus RX 350 in great shape. The trade-in manager told us he was lowering the value by $800. because the front bumper needed to be replaced, a small crack at the bottom of it. I believed them. Than they put the car out in front of the dealership and sold it without doing the repair. The same small crack was on it when we drove by and took pictures. So they defrauded me and the person who purchased the car soon afterwards. Does that sound like FRAUD or were they just LYING through their teeth ? Definitely put a bad taste in my mouth, and I will be sure to spread the word. Alot of vehicles are sold in my area, and I guarantee I'll cost them at least one sale by telling everyone I know. Maybe more, huh ? Hate underhanded sleazy car dealerships that pull this crap, don't you ? No wonder people think they are being screwed when they come to these places, because they are. STATE OF NJ: "New Jersey has detailed laws to help make sure that car dealers treat consumers fairly and honestly. The Consumer Fraud Act (CFA) prohibits fraud, deception, misrepresentation, omissions, and unconscionable commercial practices when dealers advertise or sell a vehicle to you." May need to go check that out !! More

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Paul is a heck of nice guy & hard worker My husband & I have been doing business with Smythe since the 80's. Over the years we have driven wagons, sedans, and now a SUV. We have never been My husband & I have been doing business with Smythe since the 80's. Over the years we have driven wagons, sedans, and now a SUV. We have never been disappointed in doing business with Smythe. Hence, today 2019, we are still doing business with Smythe although we moved from Union county to Hunterdon county. This is our second business deal working with Paul, and we look forward to our third. He is one hard worker, and extremely friendly & nice guy. Thank you Paul for getting me my car. Patty Bubb More

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Great Service The team definitely are professionals in customer service. Phil was very responsive to my interest. Paul closed out the process easily. Truly a happy The team definitely are professionals in customer service. Phil was very responsive to my interest. Paul closed out the process easily. Truly a happy customer. More

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Wonderful buying experience Working with Paul to choose my new car was a great experience. He was very informative and ensured I was satisfied with my purchase. Paul made himself Working with Paul to choose my new car was a great experience. He was very informative and ensured I was satisfied with my purchase. Paul made himself available based on my schedule and is very responsive to any questions I had. I would definitely work with him again and the entire team at Smythe. More

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Professional and Patient I worked with Paul and Steve to purchase a Certificate Pre-Owned Volvo and though this took place over 3 days all of the staff were patient and profes I worked with Paul and Steve to purchase a Certificate Pre-Owned Volvo and though this took place over 3 days all of the staff were patient and professional in their dealings with me. In addition to the salesman Paul and Steve, I also want to say thanks to Gabe for his willingness to work with me and satisfy my desire to reach a fair deal. I would recommend Smythe to friends and family in the market for a new or pre-owned car. I look forward to having my car serviced at this dealership, More

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# 1 For a Reason Smythe Volvo is the # 1 Volvo dealership in the United States for a reason. This is a unique dealership that does not use pressure to get a sale, but Smythe Volvo is the # 1 Volvo dealership in the United States for a reason. This is a unique dealership that does not use pressure to get a sale, but instead relies on excellent customer service, helpful and well-informed staff, and a fair and transparent buying process. My family has now purchased three Volvos from Smythe, and each time it has been a smooth, enjoyable, no-stress experience. For this purchase I worked with Bob Cerza, and my family has also worked with Paul Leary as well – both are consummate professionals and excellent to work with. This was my first time working with Bob, who was knowledgable, easy-going, and a lot of fun to work with. Kevin Bergeron in Finance helped finalize the transaction, and was very friendly, communicated clearly, and answered all questions with ease. Our experience with the Service Center has been top-notch as well – a very well organized and clean shop, with clear communication from the Service Center reps while your car is in service. An expansive, well-apportioned showroom with excellent inventory adds to the overall experience. I absolutely recommend Smythe Volvo if you’re considering a Volvo as your next vehicle. You’ll find a transparent and truly enjoyable experience with excellent people backing up the high-quality product Volvo has to offer. More

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Return customers for a reason! This is the second Volvo we've purchased in the last 2 years, both from Smythe and both with Paul Leary. There's a reason we came back! Everything fro This is the second Volvo we've purchased in the last 2 years, both from Smythe and both with Paul Leary. There's a reason we came back! Everything from sales to service are excellent and the best of any dealership across any brand we've purchased from. The sales team is supportive, responsive, and does not put unnecessary pressure on you. When the vehicle specs we wanted could not be found in inventory, effort was made to make adjustments in their orders to get ours in the queue as efficiently as possible. As repeat customers, we were also very happy with the price point the team was able to get for us. We do not typically purchase additional plans and warranties, but the Smythe service department has been so great over the last 2 years that we went ahead and purchased the maintenance plan without hesitation. Thanks for another excellent experience, Smythe! More

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Great Experience We worked with Paul and he was very easy to work with. He helped us get the car we were looking for within our budget that had all the small features We worked with Paul and he was very easy to work with. He helped us get the car we were looking for within our budget that had all the small features even though there weren’t that many left in the area. When the car came he thoroughly went through and explained how the car works. Couldn’t have asked for a better experience! More

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All around service! Beginning with my initial online inquiry, the staff at Smythe Volvo impressed me with their immediate follow-up and attention. In the day or two foll Beginning with my initial online inquiry, the staff at Smythe Volvo impressed me with their immediate follow-up and attention. In the day or two following my test drive on two 2019 CPO XC40s Smythe Volvo had in stock, Paul did a great job of keeping in contact with me, while not being overbearing or pressuring me into making a decision before I was ready to. The overall experience from beginning to sale was great, and I have already recommended friends to Smythe Volvo that have been impressed with my new car! More

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