Paul Lee | Page 2

Car purchase. Paul was amazing when helping me. We never met face to face, but he helped me as if I was a usually customer. Overalll Paul and the whole royal family Paul was amazing when helping me. We never met face to face, but he helped me as if I was a usually customer. Overalll Paul and the whole royal family are 5 stars. More

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Ease and choices Our experience was seamless with five used car choices that all fit our needs and price point. Paul was very helpful and was available for multiple fo Our experience was seamless with five used car choices that all fit our needs and price point. Paul was very helpful and was available for multiple follow up visits which was a big help in making the best choice. More

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Wonderful! Excellent all the way around! We cannot day enough wonderful things about our experience with Royal Automotive! From start to finish it was smooth, & easy! In & out with our new Je We cannot day enough wonderful things about our experience with Royal Automotive! From start to finish it was smooth, & easy! In & out with our new Jeep in less than an hour! Mr. Paul will bend over backwards to help get you in whatever car you choose! I cannot rave enough about what a great experience we had with this dealership! More

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Go above and beyond for you Everyone I came in contact with at the dealership was very friendly and never gave you the impression of getting you into a car or making a sale like Everyone I came in contact with at the dealership was very friendly and never gave you the impression of getting you into a car or making a sale like every other dealership. Paul Lee was our salesmen and went above and beyond to help us get into a vehicle that we would love and enjoy, instead of something that was just in our price range. We did come in looking at a vehicle that we thought we actually wanted and Paul tried his hardest to get us into it but, got us into an even better car that we didn't even think we would love. I really do have to give it to Micah in management that stayed on the phone for a few days, without us even knowing, to give us the best finance that he could for the vehicle. I will be back when it is time for me to upgrade my other vehicle. More

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Great experience!! Brought a used vehicle for my son to take to college. Our overall experience was very pleasant. Paul was knowledgeable and honest about the vehicle. H Brought a used vehicle for my son to take to college. Our overall experience was very pleasant. Paul was knowledgeable and honest about the vehicle. He went beyond he normal to get a couple of our questions answered. I would definitely shop at Royal again in the future. More

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ALWAYS HAVE THE BEST EXPERIENCE !!! I am very happy with everything about Royal Automotive from the salesman to the managers I just bought my second car from and going to purchase anothe I am very happy with everything about Royal Automotive from the salesman to the managers I just bought my second car from and going to purchase another one in two years for our son. Both times I have walked in told them exactly what I wanted and where I needed my payments to be and walked out with a smile. Paul Lee always takes such good care of me when I come in !!! More

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Excellent customer care I was treated with utmost respect and care. Each person that had anything to do with this purchase was very thorough and could not be more thorough. I was treated with utmost respect and care. Each person that had anything to do with this purchase was very thorough and could not be more thorough. More

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An excellent buying experience! After searching for a pre-owned vehicle for quite some time, we found a car online at Royal Automotive that looked worthy of a look. We called the de After searching for a pre-owned vehicle for quite some time, we found a car online at Royal Automotive that looked worthy of a look. We called the dealership to confirm availability and went the same day for a test drive. Our salesman, Paul Lee, was great and easy to work with. He answered all of our questions, made the process very easy, and we decided to purchase the car! We had a warning light come on soon after the purchase; Mr. Lee and Royal Automotive took care of the diagnosis and fix for us promptly and agreeably. Mr. Lee has also made himself available to answer a few follow-up questions, and even gave me a call to provide more information about a feature of the car that we had asked about. Overall, we are extremely satisfied so far with the vehicle that we purchased as well as with the quality of interaction with the sales team, led by Mr. Lee. Thank you for making this a pleasant car shopping experience!!! More

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Pleasant experience I appreciated the salesman, Mr. Paul Lee making an appointment with me and meeting my time schedule and letting me know that he had the vehicle that I I appreciated the salesman, Mr. Paul Lee making an appointment with me and meeting my time schedule and letting me know that he had the vehicle that I was interested in. Michael Murphy was also very helpful with meeting my financial needs and warranty. More

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Great Service Matt Morgan did a great job in helping me with the entire process. No pressure in pushing me with making a purchase and he created a relaxing environm Matt Morgan did a great job in helping me with the entire process. No pressure in pushing me with making a purchase and he created a relaxing environment. More

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