Paul Licausi | Page 37

Always a pleasure to deal with Paul and Treasure Coast Lexus. Paul makes buying a car a very pleasant experience. And the support staff could not be better! Lexus. Paul makes buying a car a very pleasant experience. And the support staff could not be better! More

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Paul Lucausi was great. He was friendly, professional and courteous. No pressure and although we came in for a preowned vehicle we ended up driving out a showroom RX 350 courteous. No pressure and although we came in for a preowned vehicle we ended up driving out a showroom RX 350 More

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When buying a vehicle from out state, you want the best customer service. Paul Licausi provided that for me to the fullest! Being 4 states away, Paul gave me everything I needed to make me feel as if I wer customer service. Paul Licausi provided that for me to the fullest! Being 4 states away, Paul gave me everything I needed to make me feel as if I were there at Treasure Coast Lexus. He was very professional and courteous when taking care of everything in an expedited manner as well as being very straightforward and working out the deal I felt most comfortable with. I also wanted to thank Steve Kritikos for working his magic in getting me a lower rate than what I brought to the table. I definitely recommend friends and family to check out Treasure Coast Lexus and ask for Paul! More

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All personnel I came I'm contact with were knowledgable, courteous and helpful. They were very efficient in the sales process and went above and beyond to make the process of delivering a new car seamless. courteous and helpful. They were very efficient in the sales process and went above and beyond to make the process of delivering a new car seamless. More

by XTARHEELJMI Verified Customer Verified Customer

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Great place to buy a car, new or used. Professional salespeople who treat you with respect. Very knowledgeable and helpful. No high pressure tactics just great cars. salespeople who treat you with respect. Very knowledgeable and helpful. No high pressure tactics just great cars. More

by BIll.Fitts Verified Customer Verified Customer

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I want to thank Paul and Treasure Coast Lexus for the wonderful experience purchasing my vehicle. I’m lost for words. Again thank you!! I will most definitely redirect everyone I know to you guys. wonderful experience purchasing my vehicle. I’m lost for words. Again thank you!! I will most definitely redirect everyone I know to you guys. More

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It was one of the easiest car purchases I have ever made. And they got me a great interest rate. I am very Pleased ! CT And they got me a great interest rate. I am very Pleased ! CT More

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Paul is truly the easiest car dealer representative I have ever worked with. If only all my encounters with car rep's could be this easy. have ever worked with. If only all my encounters with car rep's could be this easy. More

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Great dealership! Anthony Burruano and Paul Licausi were fantastic and made the process of buying a car enjoyable, and at a fair price. Highly Recommend! fantastic and made the process of buying a car enjoyable, and at a fair price. Highly Recommend! More

by mary34747 Verified Customer Verified Customer

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I bought a used F250 and the extended warranty. The dealership applies the modern car buying approach of having to negotiate with no less than three people, some of which you never see. Sales personne dealership applies the modern car buying approach of having to negotiate with no less than three people, some of which you never see. Sales personnel would not come off the price on single car payment . Maybe this is on me but introverts beware. Also, and most important, since owning the truck I’ve replaced the battery, realized it needed pads, and had a check engine light serviced. The battery is perhaps forgivable. The pads are inexcusable. The warranty the sales manager sold me cannot be serviced at Lexus because I later learned that the are not able to read Ford computer codes. I was told to bring it in to TCL so that I could avoid paying the warranty’s deductible. They were unable to service the truck and sent me to a local Ford dealership. They did tell me that they would pay the deductible after Ford serviced the truck. Ford was unwilling to bill Lexus directly. I paid the deductible and have no interest in attempting to get TCL to take care of this. My time and effort is worth the cost of the deductible. A world class customer service department would have sent the truck to Ford for me and perhaps offered some sort of service vehicle while the work was completed. For the consumer: -Lexuses are great and reliable - Ford trucks are great and reliable - exercise extreme caution when - purchasing a used non Lexus from TCL and do not buy the warranty. It seems they are not connected between sales and the capabilities of the service department. - Bring your negotiating A game More

by CORRY.JOHNSON Verified Customer Verified Customer

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