Paul Mazza | Page 33

Purchasing our new Altima at Gates was an excellent experience, from initial site visit through delivery. We were considering two different vehicles, Honda Accord or Nissan Altima, we selected the A experience, from initial site visit through delivery. We were considering two different vehicles, Honda Accord or Nissan Altima, we selected the Altima for a several reasons: 1. Experience at the Honda dealership was less than pleasant 2. Great price on the Altima and our BMW trade at Gates 3. Knowledgeable sales team at Gates, Paul knew all the fine details on the Altima 4. Great reviews on the Altima from Consumer Report More

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Everyone I dealt with was knowledgeable & friendly and I look forward to having my vehicle serviced at this dealership in the future. The whole "car buying" experience was made very easy by the staff and I look forward to having my vehicle serviced at this dealership in the future. The whole "car buying" experience was made very easy by the staff at Gates. More

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From the moment I got onto the lot I knew I was in the right place. Paul was extremely helpful with showing me all the features of the car and having me do a longer test drive. The entire sales process right place. Paul was extremely helpful with showing me all the features of the car and having me do a longer test drive. The entire sales process was seamless and very easy. I did not waste hours sitting and waiting. Excellent customer service from everyone at the dealership whether they were helping me or not. I would recommend them to everyone I know. More

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Everyone at Gates gave us Great Service answered all Questions .Paul Mazza is very professional and a outstanding salesman and is also a very funny and nice guy. Thanks again for lunch and our new Buic Questions .Paul Mazza is very professional and a outstanding salesman and is also a very funny and nice guy. Thanks again for lunch and our new Buick .Steve/April Coutu More

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Salesman was very knowledgable and helpful. I felt no pressure while shopping for my new car. I ended up receiving more than expected for my trade-in. pressure while shopping for my new car. I ended up receiving more than expected for my trade-in. More

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WE HAVE HAD THE PLEASURE OF WORKING WITH RALPH CLEMENT FOR THE PAST FEW YEARS EVERYONE AT GATES ARE THERE TO MAKE SURE YOU HAVE A PLEASANT EXPERIENCE IN EITHER PURCHASING OR LEASING A VEHICLE WE WOULD R FOR THE PAST FEW YEARS EVERYONE AT GATES ARE THERE TO MAKE SURE YOU HAVE A PLEASANT EXPERIENCE IN EITHER PURCHASING OR LEASING A VEHICLE WE WOULD RECOMMEND YOUR DEALER SHIP More

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Gates Automotive Group offers a relaxed no pressure atmosphere with a knowledgable sales force. As a well organized unit they make you feel welcome and important as a potential customer which is not al atmosphere with a knowledgable sales force. As a well organized unit they make you feel welcome and important as a potential customer which is not always the case. I will say Elaine and I enjoyed the overall experience of both purchasing and leasing our new vehicles with the Gates people. Thank you, Doug Holman More

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The staff at Gates GMC/Nissan are simply a great bunch of folks. They are courteous and professional while being personable and genuinely concerned for creating a great buying experience for the customer. folks. They are courteous and professional while being personable and genuinely concerned for creating a great buying experience for the customer. I would heartily recommend Gates, and particularly Paul Mazza, to anyone in the market for a GMC or Nissan product. More

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Visited Gates after going to Sun Harbor, in Old Saybrook. The sales people at Sun were extremely aggressive. Going to Gates, was a breath of fresh air. While Sun is 10 min from my house, I choose to purchase The sales people at Sun were extremely aggressive. Going to Gates, was a breath of fresh air. While Sun is 10 min from my house, I choose to purchase from Gates (45 min away) because they were helpful, honest, and easy to work with. It was a very stress free experience. More

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The sales ppl were friendly and attentive to our needs. They wanted to go above and beyond to get our business. One example of this is allowing us to take the vehicle we were interested in and bring it wi They wanted to go above and beyond to get our business. One example of this is allowing us to take the vehicle we were interested in and bring it with us to another dealer to help compare. they also understood comcerns about mechanical issues we pointed out and were happy to address them and correct them even though some items did not fail on the inhouse safety check. As for the price we give a 4 because we met half way on a price that was offered by another dealer on a comparable vehicle. If we had settled on the sme price we would have given a 5. As for the 4 in quality of work, the vehicle was not ready when it was supposed to be and the cleaning was not 100% (even noticed by the salesman). More

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