Paul Moore | Page 4

I had a 10 am appt for alignment and was there 4 hours. Unreal for an hour job to be there 4 hours. Not again. Unreal for an hour job to be there 4 hours. Not again. More

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Paul was very professional & tried to find the best car that had all the necessities I needed. He was very friendly & wasn’t just trying to sell me a car, I’d definitely recommend him. that had all the necessities I needed. He was very friendly & wasn’t just trying to sell me a car, I’d definitely recommend him. More

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Smooth Sailing with Paul I was forced to make a relatively quick purchase of an automobile. With little time to research and finding very few cars that fit our specifica I was forced to make a relatively quick purchase of an automobile. With little time to research and finding very few cars that fit our specifications, Paul helped out with a car that we reluctantly thought would be OK. After agreeing (the dealership put the car on hold for us for 2 days) we reneged, thinking that we could find a car that better fit us. Paul was completely accepting of this. We spent almost two weeks researching for "the car" we wanted....finally expanding our search radius to 100 miles. Still we were not only not finding what we wanted, but dealt with a few instances of very poor customer service from other Charlotte Toyota dealerships. Going back to Clark with a wider range of possible cars, we had Paul help us get into one. His knowledge regarding these cars is impressive. He was absolutely as helpful as possible, even to the extent of co-parenting the kids while we were going through the test drives, paperwork and wait times. He is stellar. And all this after we "burned" him by not initially buying a car we agreed to and him taking off the market for us. I feel that going to a dealership usually involves paying a premium for the extra service that you receive. In the case of Paul Moore it is well worth it. More

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Excellent experience We have worked with Paul Moore in the past and knew him to be an honorable salesperson. We gave him all of the parameters we had chosen when research We have worked with Paul Moore in the past and knew him to be an honorable salesperson. We gave him all of the parameters we had chosen when researching online. He showed us some cars we had vetted as well as some that had recently been traded. Great experience! More

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World class service I recently purchased a vehicle from Scott Clark Toyota . I had scheduled an appointment with Paul and arrived a day early . Paul was accommodating and I recently purchased a vehicle from Scott Clark Toyota . I had scheduled an appointment with Paul and arrived a day early . Paul was accommodating and overly courteous . The deal was made to feel flawless and simply uncomplicated . Paul was extremely kind during the process offered any and all assistance needed to help me make the transition . This is the fifth vehicle I have purchased with Scott Clark and associates like Paul Moore are what keeps me and my family returning . They truly care and provide sincere world class service ! Thank you again and we will see you soon ! More

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Easiest truck purchase ever Paul was great to work with and made this purchase easy and painless. He was able to get exactly the truck I was looking for in no time and at a great Paul was great to work with and made this purchase easy and painless. He was able to get exactly the truck I was looking for in no time and at a great price. Thanks!! More

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Recommend 100% This was by far the easiest group of people I have EVER had to deal with while purchasing a vehicle. Paul was fantastic and was very patient with me. This was by far the easiest group of people I have EVER had to deal with while purchasing a vehicle. Paul was fantastic and was very patient with me. He had genuine intentions of helping me purchase a vehicle that was up to my expectations. The finance manager, James was also very patient with me and kept me very informed of everything that I was signing. I had so many questions and they both answered them with no hesitation or annoyance. I appreciate their work ethics and recommend Paul and James to help you based on my experience. The only reason I gave it a 4 star was because I had to wait an hour to see the finance manager after deciding I was going to purchase my vehicle. I then learned they were short staffed for that day. Although the wait was long, I was constantly being checked on and offered something to drink which helped me understand that though I was waiting, they were still attentive to me. I truly appreciated that about everyone there! More

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Unease Do not make you feel like they have your interest at heart at all. They told me I had a residual of $20000, somehow jumped to $21500 with no explanat Do not make you feel like they have your interest at heart at all. They told me I had a residual of $20000, somehow jumped to $21500 with no explanation. Horrible finance rate, pushy to provide expensive protection plans, but I guess that's how they make their money. More

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Great Experience I recently had an accident which totaled my 2018 Corolla so I was understandably stressed. I had an appointment at another Toyota dealership but felt I recently had an accident which totaled my 2018 Corolla so I was understandably stressed. I had an appointment at another Toyota dealership but felt the salesman was being less than honest while speaking to him over the phone. I made an inquiry about a 2019 Toyota at Scott Clark and Paul responded. After speaking to him I immediately cancelled my appointment at the other dealership. He was so personable he put me right at ease. I told him I was so excited about test driving and potentially buying a car and he said "buying a car should be exciting and fun", it was. From the time we were greeted at the door until we were escorted out we were smiling. Paul is very knowledgeable and respectful. When he handed us off to James Powell our good experience continued. James gave me good information and explained what every piece of paper I signed was for. I felt I was really being taken care of. Who knew buying a car could actually be a great experience. More

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Great Experience Purchasing my new car was smooth and efficient. Everyone we dealt with was highly professional, knowledgeable and patient in answering all of our que Purchasing my new car was smooth and efficient. Everyone we dealt with was highly professional, knowledgeable and patient in answering all of our questions. It was a very pleasant experience! More

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