"Paul Moore is my GO TO GUY"
I lived in Washington Dc and wanted to get this car in the middle of a hurricane. Paul sent me pictures videos and was able to complete all my paperwork over the phone and email. He said that he would hold the car till i test drove it and regardless of if i bought or not he wouldn't sell it. I came down 4 days later and the car was everything he said. I test drove the car and was out in 20 min. best car buying experience I have ever had.
Thanks again Paul
Paul Moore was awesome to deal with , no pressure at all . He helped make our van buying experience wonderful. We had been to other Toyota Dealships and the experience had been a nightmare !
"Responsive, Patient and Customer Focused"
Paul is a pleasure to work with. He is there to help in any way he can and has great patience. He called immediately after I reached out online, provided all information requested, returned calls/texts promptly and met us the next day for the test drive, He takes more of a service than a sales approach, which we value highly.
When the car we came in for didn't meet our expectations/needs, Paul helped us find another among the used cars on the lot. Paul drove us around to show us what was available and we found one that was just right that was newly added and hadn't shown up on the website the day before.
We would recommend Paul to anyone interested in an excellent car shopping experience, new or used.
"Great Experience "
Paul was great!!! He greeted my wife and I as we walked in and took great care of us. We previously worked with another salesman on the phone and Internet. Paul picked up where he left off and was just awesome at making our car buying experience great!
"Great experiences Scott Clark Toyota"
I had a wonderful experience with Paul Moore and the rest of the crew at Scott Clark. You can tell they all really love what they do and where they work. Paul was very knowledgeable yet no pressure.
Having not bought a new car in 13 years took some explaining of all the new gadgets and the crew at Scott Clark was very patient and knowledgeable. Thank You!!!
"Wonderful car buying experience"
Working with Paul Moore was a very easy and pleasant experience. He was extremely professional, kind and polite throughout our initial contact, right up to the final sale. He got us a great deal on the vehicle we wanted and made it easy to do. Would be a pleasure to work with him again.
"Outstanding customer service "
I have nothing but good thing to say about Scott Clark Toyota and my experience with Paul Moore. I personally went to every Toyota dealership in Charlotte and the surrounding area. I handed them a build sheet from the Toyota website and said “ this is the truck I would like to buy can you work me up a price and let me know”
Out of all 5 dealerships Paul was the only salesman to call me back. In fact he called me back that day and continued to stay in touch until the process was complete. He ended up finding the exact truck I wanted will all the extras I requested. He had it shipped to the dealership for me all with in a week.
Outstanding customer service! Through out the entire process he never tried to upsell me or push me on another product. He was always fair and upfront with me about price and financing. He even got me a great deal on my trade in.
Then after the process was over he still called and checked in with me several times just to make sure I was still enjoying my truck.
I would definitely recommend Scott Clark Toyota and their excellent salesman Paul Moore to anyone looking to buy a new vehicle. If anyone in my family purchases a new vehicle th the future I’m sending them straight to Paul.
"Professional and painless purchase of my new Prius"
Paul Moore was professional and personable. We narrowed the choices to satisfy my needs and wants in a new car, and that was all there was to it. Paul took care of the rest. He did not let others distract him from working closely with me, updated me on the prep of my vehicle, advised me on issues that I had not focused on so that my car would fit my dreams.
I fell lucky to have had such a good person to take me through the process.
Other Employees Tagged:
Leudy Pichardo - not listed here, but very organized and thorough. Handled all the paperwork promptly. I found him to be a good member of the Scott Clark team.
- Scott clark
I can’t say enough positive things about the way Paul treated us throughout our entire buying process. Paul truely listened to our needs and concerns, and responded appropriately at every turn. He was patient and understanding and not pushy or frustrated at any time. We will definitely be back to Scott Clark Toyota to buy another car and it will be from Paul.
"Best car buying experience"
Paul made my car buying experience quick and easy. This experience was short but efficient. I was on a time crunch and Paul did what he could so I get out of there as fast as possible. I love my new camry and feel like I got a very good deal for such a awesome car. I will continue to go to Paul for all my car buying needs. Thanks again Paul, you're the best!
Other Employees Tagged: