Pleasant shopping experience, low pressure, knowledgeable
support. Looking forward to meeting the service team. Thanks!
support. Looking forward to meeting the service team. Thanks!
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by dave
Apr 07, 2023 -
Herb Chambers Ford of Westborough responded
We're happy you had such a positive visit, Dave! We hope you come to see our service again for your next appointment! Thank you! - Herb Chambers Ford of Westborough
Fantastic my third F-150 from herb ford and third with
Paul Scannel he’s the best!! Everybody there is great friendly,pleasant from the service team to managers!
Paul Scannel he’s the best!! Everybody there is great friendly,pleasant from the service team to managers!
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by carla&pete
Mar 08, 2023 -
Herb Chambers Ford of Westborough responded
Thank you for being a Herb Chambers Ford of Westborough customer! Paul & the team are grateful for your continued support and look forward to seeing you again next time. Until then, take care and enjoy your new F-150!
Clean warm friendly professional, workers seem happy to
work, courtesy driver very considerate cautious driver
work, courtesy driver very considerate cautious driver
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by Farrelc70
Other Employees Tagged:
Luke. Service Dep’t
Feb 07, 2023 -
Herb Chambers Ford of Westborough responded
We're so happy that our team has earned your five-star rating and appreciate you leaving us this great review! We look forward to seeing you again at Herb Chambers Ford of Westborough! Thank you!
The dealer performed the service quickly and to my
complete satisfaction. Cesar is very customer focused and a real pleasure to work with.
complete satisfaction. Cesar is very customer focused and a real pleasure to work with.
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by Bert
Nov 11, 2022 -
Herb Chambers Ford of Westborough responded
Thanks for the great review for Cesar and the team, Bert! We hope that you continue to visit us for all your automotive needs! - Herb Chambers Ford of Westborough
This is one of the best dealerships I have ever been
with. The service department is top notch. They are very polite and knowledgeable. They make everything easy.
with. The service department is top notch. They are very polite and knowledgeable. They make everything easy.
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by gfaidell
Nov 08, 2022 -
Herb Chambers Ford of Westborough responded
Thank you for being a Herb Chambers Ford of Westborough customer! Our service team is grateful for your support and looks forward to your next visit!
I called this dealership about a particular car I'd seen
on the maker's website, which they had in stock. Said I'd be in at some point. Was spammed with return calls and texts for days. Finally was able
on the maker's website, which they had in stock. Said I'd be in at some point. Was spammed with return calls and texts for days. Finally was able to stop in to see it, was "helped" by an incredibly unfriendly rep who, besides being unfriendly and to be honest, rather offensive, could not answer even basic questions about the actual car. When I noticed and commented that the dealership had added a FIFTY PERCENT MARKUP to the MSRP, he simply smirked and said someone would buy it. Could have bought this vehicle, cash, on the spot. Instead, be assured I will NEVER purchase a vehicle from any Herb Chambers after that experience.
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by shv
Nov 02, 2022 -
Herb Chambers Ford of Westborough responded
Thank you for taking the time to share this feedback. I'm sorry to hear we didn't leave you with a better impression and will make sure this feedback gets addressed with our team. I hope you'll consider giving us another chance to earn your business in the future. Thanks again and please don't hesitate to reach out directly if you'd like to speak with us in greater detail. Respectfully, Miguel Silva - General Manager - msilva@herbchambers.com
Been a customer at Herb Chambers Ford of Westboro for
many years. Great service and very pleasant.
many years. Great service and very pleasant.
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by cindyj1589
Other Employees Tagged:
Cesar Morales
Oct 19, 2022 -
Herb Chambers Ford of Westborough responded
Thank you for your review, Cindy! We appreciate your kind words and look forward to seeing you next time at Herb Chambers Ford of Westborough!
Everything has gone better than one could expect.
The service was completed before the scheduled time. The staff was pleasant and easy to work with
The service was completed before the scheduled time. The staff was pleasant and easy to work with
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by Jimmy S
Aug 25, 2022 -
Herb Chambers Ford of Westborough responded
Thanks for the five stars, Jimmy! We hope to see you back! -Herb Chambers Ford of Westborough
Good service care about customers they are there to help
you remember your needs and find them for you
you remember your needs and find them for you
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by chprsm
Jun 17, 2022 -
Herb Chambers Ford of Westborough responded
So glad we delivered a 5 star experience! We hope to see you back at Herb Chambers Ford of Westborough for all of your future auto needs.
They were able to work within a mutually acceptable deal
for us both. I can hardly wait for my car to arrive
for us both. I can hardly wait for my car to arrive
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by Bkalias
May 03, 2022 -
Herb Chambers Ford of Westborough responded
Thank you for sharing your experience! Your business is greatly appreciated by all of us here at Herb Chambers Ford of Westborough and we hope we can be of service to you again in the future!