Paul Scannell
Paul Scannell at Herb Chambers Ford of Westborough

Paul Scannell | Page 6

Product Specialist

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

4.9
177 Reviews
4.9

177 Reviews

Write a Review

177 Reviews of Paul Scannell

May 31, 2023

Dealership Rating
Employee Rating

The reason why I go to Herb Chambers to service my vehicle is because I trust this Ford dealer. More

by Rick C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Gadway , Luke

Jun 02, 2023

Herb Chambers Ford of Westborough responded

Thank you for your confidence in the Herb Chambers Ford of Westborough team, Rick! We're grateful for your support and look forward to your next visit!

May 26, 2023

Dealership Rating
Employee Rating

Appreciate the professionalism, communication, accuracy of diagnosis, and level of detail, and commitment to timeliness More

by flashyboxer2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke service

May 30, 2023

Herb Chambers Ford of Westborough responded

Thank you for the kind feedback! We appreciate your business and look forward to seeing you again next time here at Herb Chambers Ford of Westborough!

May 09, 2023

Dealership Rating
Employee Rating

The sales experience was informative and low pressure. The 21 Ford Edge Titanium was the best price I could find on the Internet. The car was delivered to us in top-notch condition. Thanks to Paul and the More

by Myheck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 11, 2023

Herb Chambers Ford of Westborough responded

We appreciate your kind five-star review for Paul and our team! We hope you're loving your 2021 Ford Edge Titanium and look forward to your next visit! Thank you for choosing Herb Chambers Ford of Westborough!

April 24, 2023

Dealership Rating
Employee Rating

First rate service from Paul Scannell - professional, responsive, candid. Sales process was smooth from start to finish. Herb Chambers should be proud to have Paul representing the brand. More

by Jeffrey Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Stewart

Apr 26, 2023

Herb Chambers Ford of Westborough responded

Thank you for the kind review, Jeffrey! We're certainly lucky to have Paul on our team and we'll be sure to share your fantastic feedback with him. Take care and please don't hesitate to reach out if our Herb Chambers Ford of Westborough crew can be of service again in the future!

April 06, 2023

Dealership Rating
Employee Rating

Pleasant shopping experience, low pressure, knowledgeable support. Looking forward to meeting the service team. Thanks! More

by dave
Recommend Dealer
Yes

Other Employees Tagged: Jay Gonzales

Apr 07, 2023

Herb Chambers Ford of Westborough responded

We're happy you had such a positive visit, Dave! We hope you come to see our service again for your next appointment! Thank you! - Herb Chambers Ford of Westborough

March 07, 2023

Dealership Rating
Employee Rating

Fantastic my third F-150 from herb ford and third with Paul Scannel he’s the best!! Everybody there is great friendly,pleasant from the service team to managers! More

by carla&pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Mar 08, 2023

Herb Chambers Ford of Westborough responded

Thank you for being a Herb Chambers Ford of Westborough customer! Paul & the team are grateful for your continued support and look forward to seeing you again next time. Until then, take care and enjoy your new F-150!

February 04, 2023

Dealership Rating
Employee Rating

Clean warm friendly professional, workers seem happy to work, courtesy driver very considerate cautious driver More

by Farrelc70
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke. Service Dep’t

Feb 07, 2023

Herb Chambers Ford of Westborough responded

We're so happy that our team has earned your five-star rating and appreciate you leaving us this great review! We look forward to seeing you again at Herb Chambers Ford of Westborough! Thank you!

November 10, 2022

Dealership Rating
Employee Rating

The dealer performed the service quickly and to my complete satisfaction. Cesar is very customer focused and a real pleasure to work with. More

by Bert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 11, 2022

Herb Chambers Ford of Westborough responded

Thanks for the great review for Cesar and the team, Bert! We hope that you continue to visit us for all your automotive needs! - Herb Chambers Ford of Westborough

November 07, 2022

Dealership Rating
Employee Rating

This is one of the best dealerships I have ever been with. The service department is top notch. They are very polite and knowledgeable. They make everything easy. More

by gfaidell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco, Rick Gadway

Nov 08, 2022

Herb Chambers Ford of Westborough responded

Thank you for being a Herb Chambers Ford of Westborough customer! Our service team is grateful for your support and looks forward to your next visit!

October 21, 2022

Dealership Rating
Employee Rating

I called this dealership about a particular car I'd seen on the maker's website, which they had in stock. Said I'd be in at some point. Was spammed with return calls and texts for days. Finally was able More

by shv
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 02, 2022

Herb Chambers Ford of Westborough responded

Thank you for taking the time to share this feedback. I'm sorry to hear we didn't leave you with a better impression and will make sure this feedback gets addressed with our team. I hope you'll consider giving us another chance to earn your business in the future. Thanks again and please don't hesitate to reach out directly if you'd like to speak with us in greater detail. Respectfully, Miguel Silva - General Manager - msilva@herbchambers.com

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