11 Reviews
Write a Review11 Reviews of Paul Steiding
April 03, 2024
New to the dealership, but have had dealings with other Indigo Products (Porsche), which was always first class. The interaction with all the employees was very pleasant. The time was a little long, but pa Indigo Products (Porsche), which was always first class. The interaction with all the employees was very pleasant. The time was a little long, but part of it may have fallen on us as we had a lot of questions. Hope to continue a very positive relationship with with Palm Springs BMW. More
Other Employees Tagged: Veneisha Foster , David Gutierrez...Finance, Lexus Carroll...Parts,
March 21, 2024
The team at BMW of PS is comprised of some of the best people in their fields. I have always received top notch service whenever needed. It's a great feeling knowing that the BMW of PS team is always at t people in their fields. I have always received top notch service whenever needed. It's a great feeling knowing that the BMW of PS team is always at their best. Much appreciated. More
Other Employees Tagged: Juan Sanchez, Savanna King , Molly and the team in the Loaner Department are very dependable and ready with my loaner needs. All of them are very professional, pleasant. Great Job!
March 15, 2024
We've purchased two new BMWs at BMW of Palm Springs and have had our BMW's serviced exclusively at the dealership. The sales staff is superb, knowing their product and highly professional. Ditto the servic have had our BMW's serviced exclusively at the dealership. The sales staff is superb, knowing their product and highly professional. Ditto the service staff. Much of this is due to the long tenure the service advisors have had with the dealership, the longest being fifteen years. All service appointments have been excellent experiences. More
Other Employees Tagged: Sandra Monson, Chris Hapner
December 28, 2023
(1) I wanted to have registration in my and my wife’s name. As she is in No. CA, Paul Steiding advised this could be handled at the dealership by way of DocuSign when I came to pick up the car. On that d name. As she is in No. CA, Paul Steiding advised this could be handled at the dealership by way of DocuSign when I came to pick up the car. On that day, I went to your financial office and Carlos Salinas told me it was not possible to do DocuSign and that my wife could not be on the title. Certainly DocuSign could have been accomplished. Now I have to jump through hoops and pay an extra DMV fee to change title. (2) When I came to pick up the car, Paul asked me for proof of insurance. As I got a ride to your dealership, I had no proof for any of my other vehicles with me. I then had to make phone calls and finally reach my insurance broker and arrange for proof of insurance. This delay and aggravation could have been avoided had I known beforehand of your requirement for proof of insurance. (3) Carlos told me the brake pads on the X5 would be worn out within 15 to 20,000 miles and did so without asking me what kind of driving I did. Nobody told me of this premature brake pad wear beforehand. No reviews of the X5 that I've read mentioned this. Carlos first offered a discount for 3 years on a brake job. It became more of a pressure campaign and scare tactic after I initially declined. I was disappointed that BMW would engage in this kind of pitch to sell a brake job. More
Other Employees Tagged: Carlos Salinas
December 14, 2023
Paul was very helpful with the process of purchasing my new car. He explained the process and worked with step to step to complete. Carlos is finance was very helpful as well and went above & beyond to com new car. He explained the process and worked with step to step to complete. Carlos is finance was very helpful as well and went above & beyond to complete a successful transaction. An absolutely positive experience and I would work with Paul & Carlos again as well as recommend them to my family & friends. More
Other Employees Tagged: Carlos Salinas
November 01, 2023
The experience was very easy. In and out in an hour. Best experience I’ve ever had at a dealership. In and out in an hour. Best experience I’ve ever had at a dealership. More
Other Employees Tagged: Brody Williams
October 12, 2023
Appreciate their efforts and attention to detail’s during the test drive and purchase process the test drive and purchase process More
Other Employees Tagged: Brody Williams, Bryan Gacayan
October 07, 2023
Bryan rocks! He is as good as it gets! Bryan is knowledgeable, courteous, and helpful. He is as good as it gets! Bryan is knowledgeable, courteous, and helpful. More
Other Employees Tagged: Bryan Gacayan
October 02, 2023
Paul was great since the first call we made he provided the information we needed. He went above and beyond by making the sales process fast. Thank you Paul😊 the information we needed. He went above and beyond by making the sales process fast. Thank you Paul😊 More
Other Employees Tagged: Alvarez
August 10, 2023
My relationship with this dealership has been an excellent experience. Highly recommend Paul/sales department & Bryan in service! excellent experience. Highly recommend Paul/sales department & Bryan in service! More
Other Employees Tagged: Veneisha Foster, Bryan Gacayan