Paul deBlanc | Page 3

I traded my car in and got a new 2024 RAv4. I love it! Melvin Armstead was very nice and helpful. There was no pressure from anyone I talked to buy a car. He was very patient and answered al I love it! Melvin Armstead was very nice and helpful. There was no pressure from anyone I talked to buy a car. He was very patient and answered all my questions. I would recommend Melvin for anyone that needs to buy a car. More

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Very kind and knowledgeable and very helpful not pushy. Great dealership to work with thanks Great dealership to work with thanks More

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My partner ordered a new truck from them in August. He didn't get it until October. He had to pay $2000 for a rental. Then after he got the truck finally, they didn't file his paperwork before the loan He didn't get it until October. He had to pay $2000 for a rental. Then after he got the truck finally, they didn't file his paperwork before the loan expired. He has to re-apply and take a hit on his credit. And they suggested he finance with them because they'll take a point off his interest rate. No other gesture to make up for their colossal incompetence. Makes me think they tanked the loan just to get more money from him. They are the epitome of car salesmen. I wish we'd never gone there. They've taken his joy out of buying his first brand new car. More

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I want to give an A+ to the team at Serra Toyota of Decatur, Alabama….particularly PAUL LE BLANC and KENNY KEY. They exemplify what other dealerships should aspire to be: friendly, fair, knowledgeabl Decatur, Alabama….particularly PAUL LE BLANC and KENNY KEY. They exemplify what other dealerships should aspire to be: friendly, fair, knowledgeable, professional, and most importantly, HIGHLY MOTIVATED to meet a customer’s needs. From start to finish, the whole experience was a rare pleasure….the negotiations proceeded at a comfortable pace, with no time wasted and no unnecessary pressure like you might get elsewhere. You don’t get all that in one place often, but I found it at Serra Toyota of Decatur. I’d be a fool not be a repeat customer and look forward to doing business there in the near future. :-) More

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My first car in payments, and it was the best service I could get, thanks could get, thanks More

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The sales staff is awesome along with. The finance folks. Great place to buy a new or used car. The finance folks. Great place to buy a new or used car. More

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Kendrick and Kevin was very helpful in understanding the process and deal. Kendrick stayed with me thru detailing the car process and deal. Kendrick stayed with me thru detailing the car More

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Serra screwed me out of 700 dollars and refuses to fix it because they screwed up. I have been lied too, hung up on, and no one returns your phone call. Beware! Never buy from this place because they screwed up. I have been lied too, hung up on, and no one returns your phone call. Beware! Never buy from this place More

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Thanks to Paul DeBlanc for assisting me in researching used Tundras. He was most helpful, and is a real asset to Serra Toyota - Just one more good reason to consider Serra when in the market for a Toyota used Tundras. He was most helpful, and is a real asset to Serra Toyota - Just one more good reason to consider Serra when in the market for a Toyota. More

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Paul Le Blanc was very pleasant to work with. Between Paul and the used car manager, they made our time spent there seem like minutes. They answered all our questions and made our process in buying our n Paul and the used car manager, they made our time spent there seem like minutes. They answered all our questions and made our process in buying our new truck quick and satisfying. We will definitely be back in future purchases. Thank you both! More

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