Paula Fragata | Page 3

Worth the drive!! My wife and I found ourselves in need of another vehicle, and drove from Connecticut to take a look at the one we were interested in. We met with JR, My wife and I found ourselves in need of another vehicle, and drove from Connecticut to take a look at the one we were interested in. We met with JR, and instantly felt at ease. He answered all of our questions, and was more than helpful and patient as we chased our 1 year old daughter around the dealership. At no time did we feel any pressure to buy the vehicle, but knew that we wanted keep dealing with JR and the other members of the team at Bristol Toyota to find the right fit for our little family. The staff at Bristol Toyota helped us find the right vehicle, at the right price, and even did the leg work to track down our lost title for our trade. We would gladly make the trip again and again to receive the same friendly and professional service, and would highly recommend Bristol Toyota to any of our friends and family. More

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Wonderful just wonderful. We stopped into Bristol Toyota to price out leases and ended up leaving with an amazing car. The willingness of the staff to help and get us the best We stopped into Bristol Toyota to price out leases and ended up leaving with an amazing car. The willingness of the staff to help and get us the best deal possible was astounding. A particular nod to Jes Brownell and Paula Fagata as well for their help. More

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Excellent service! Just received my new car with the Uber program, im so excited now that im independent. Paula Fragata emailed and texted me before i arrived with every Just received my new car with the Uber program, im so excited now that im independent. Paula Fragata emailed and texted me before i arrived with everything i needed to know to make my experience the best. Wonderful customer service, excellent overall service from her and the whole team. I would recommend this dealer to anyone looking for a car, they will move to exit 2 of 195 so theyll be closer for service. Thank you Paula, because of you i now have financial freedom, you are the best! More

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Fantastic experience Paula was amazing. She went above and beyond in helping me get the car I wanted. She was efficient and friendly and wonderful. Everyone I interacted w Paula was amazing. She went above and beyond in helping me get the car I wanted. She was efficient and friendly and wonderful. Everyone I interacted with was very nice. I have scheduled service there in two months and I have no doubt it will be quick and painless. You are in good hands with this dealership and especially with Paula. More

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Best car buying experience! I worked with Rodrigo and manager Paula. It was by far the best car buying experience I have ever had. He was not pushy like the typical salesman and I worked with Rodrigo and manager Paula. It was by far the best car buying experience I have ever had. He was not pushy like the typical salesman and was very thorough with showing me the car, most knowledgable salesman I have ever dealt with. Always asked if I had questions and if I did he was ready to answer. Customer service was exceptional. The entire process went so smoothly from chosing the car to picking it up. More

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I never thought I would write a review for a car dealership but that's how positive my experience was at Bristol Toyota. I can't say enough great things about the customer service team. Normally I dealership but that's how positive my experience was at Bristol Toyota. I can't say enough great things about the customer service team. Normally I wouldn't go to a dealership on my own, but I heard good things so wanted to try it. I wasn't disappointed. The team was extremely helpful and patient and gave me all of my options without any pressure. I went in for a used Highlander and ended up walking out with a brand new one. I can't thank Kevin enough for helping me purchase such a great car at an amazing price. I wouldn't go to any other dealership again. More

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Paula was a pleasure to deal with,great personality and easy to talk to.made the whole rest of the visits to this dealer worth while..thx Paula... easy to talk to.made the whole rest of the visits to this dealer worth while..thx Paula... More

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My experience at Bristol Toyota can only be described as My experience at Bristol Toyota can only be described as a true family experience. Never was I pressured into making a deal. I was treated like a fam My experience at Bristol Toyota can only be described as a true family experience. Never was I pressured into making a deal. I was treated like a family member. Thanks Steve, Pauls and Barbara. More

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I have been searching for a decent deal on a rav 4 for two years now and have gone to many dealerships. I have left every one of them stressed out and unhappy... Until now! At bristol toyota, The people w two years now and have gone to many dealerships. I have left every one of them stressed out and unhappy... Until now! At bristol toyota, The people were nice, they didn't lie, and they didn't call me a million times while I was thinking about it. I asked for a quote, they gave me one, and that's what I paid! No hassles! Everything was also extremely quick... I had my new suv the next night and they took care of EVERYTHING! I am recommending Bristol Toyota to anyone in need or want of a new or used vehicle!!! Thank you to Paula and Jack for your wonderful service!!! More

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I came back to Bristol Toyota to purchase a new Prius because my first experience with them was such a good one. This experience was equally positive and I could not be happier. Barbara Azevedo walked me because my first experience with them was such a good one. This experience was equally positive and I could not be happier. Barbara Azevedo walked me through the process with honesty, competence efficiency, good humor and enormous patience. Being able to see my options online before coming to the dealership allowed me to think my purchase options through. And I got a GREAT price. Paula Fragata, a gold mine of Toyota knowledge, found a way to get me the exact car I wanted sooner than I expected. Ana Teves simplified all my financial and vehicle transfer tasks, which initially seemed daunting, so that my two-car transaction was completed without any snags or delays. And, finally, Julian Schwartz did a masterful job of introducing me to my new Prius in a way that completely demystified my first hybrid. Even though I don’t expect to need a lot of service, the friendly and efficient Bristol Toyota service department, where my Sienna goes, will be where I will take my Prius. The entire Bristol Toyota team is terrific, and will be where I will go for every car I buy. More

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