Paula Gaillard

We had the most unpleasant experience with Paula. She was arrogant, patronizing, unprofessional and unhelpful. We took our money elsewhere due to this encounter with Paula. She was arrogant, patronizing, unprofessional and unhelpful. We took our money elsewhere due to this encounter with Paula. More

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I love Mercedes-Benz cars and the crew in the dealership is the best, professional, helpful, kind. It was such a pleasure, thank you Paula! is the best, professional, helpful, kind. It was such a pleasure, thank you Paula! More

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Paula was the best ! ! She made the transaction super easy for us ! With in 3 hours from arriving on an impulse buy my employee walked out with his new E class !! ! She made the transaction super easy for us ! With in 3 hours from arriving on an impulse buy my employee walked out with his new E class !! More

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Paula was absolutely wonderful and I will definitely be contacting her again for any additional business in the near future. contacting her again for any additional business in the near future. More

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Just finished leasing 7th vehicle with Greg Giordano always a pleasant and comforting experience hoping to make it to #10 with Greg."HIGHLY RECOMMEND"!! always a pleasant and comforting experience hoping to make it to #10 with Greg."HIGHLY RECOMMEND"!! More

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I bought my first Mercedes this March, 2024. Had a great experience buying it from Paula Gaillard. She was patient and helped me throughout the process. Had a great experience buying it from Paula Gaillard. She was patient and helped me throughout the process. More

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I was extremely impressed with the service and knowledge I received from Paula Gaillard. She truly helped me through a difficult decision. I received from Paula Gaillard. She truly helped me through a difficult decision. More

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Paula took care of everything. I flew in to pick up a black/red AMG GT and was out in about an hour. Very smooth. I flew in to pick up a black/red AMG GT and was out in about an hour. Very smooth. More

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I wanted to take a moment to express my sincere gratitude for the exceptional service Paula Gaillard provided during my recent experience at Mercedes Benz Ray Catena. Her professionalism, knowledge, and genu for the exceptional service Paula Gaillard provided during my recent experience at Mercedes Benz Ray Catena. Her professionalism, knowledge, and genuine warmth truly set her apart as an outstanding Ray Catena representative. Leasing a new car can often be a stressful process, but you made the entire journey remarkably smooth and enjoyable. Your attention to detail, patience in answering my questions, and willingness to go above and beyond made me feel valued as a customer and like a part of your family. Thank you, Paula, for turning what could have been a daunting experience into a positive and memorable one. Your outstanding service has not gone unnoticed, and I am grateful for the exceptional care you provided throughout the entire process. Wishing you continued success in your role at Mercedes Benz Ray Catena, and I will undoubtedly recommend you to friends and family looking for a seamless and enjoyable car-buying experience. I can't wait to come in for my next visit! More

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Great customer service from Paula. Dealership is always clean and staff friendly. Thank you for another great experience. Dealership is always clean and staff friendly. Thank you for another great experience. More

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