Paula Mejia
Paula Mejia at Rye Subaru

Paula Mejia | Page 7

Assistant Service Manager

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.8
223 Reviews
4.8

223 Reviews

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223 Reviews of Paula Mejia

May 28, 2025

Dealership Rating
Employee Rating

As usual, a very pleasant experience. Paula is excellent and takes care of all her customers. She represents Subaru extremely well. More

by WESTERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

May 29, 2025

WESTERG responded

My pleasure.

May 28, 2025

Dealership Rating
Employee Rating

Very disappointing, there are some good people who work here but the management needs to be replaced More

by HANZOSAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2025

Rye Subaru responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact me directly, Louis Rivera, General Manager. (914) 967 6300 or by email Louis@ryesubaru.com.

May 27, 2025

Dealership Rating
Employee Rating

Paula was very helpful and friendly and my car repair was finished right when she said it would be. More

by stuartpnovick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

May 23, 2025

Dealership Rating
Employee Rating

Paula is great! She accomplished all I needed in an efficient and helpful manner. She is a terrific asset to Rye Subaru! More

by SUMAAGOO
Recommend Dealer
Yes
May 23, 2025

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 23, 2025

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Employee Rating

Friendly staff, easy to make an appointment and they got the repair done on time More

by stuartpnovick
Purchase Time
Recommend Dealer
Yes
May 23, 2025

Rye Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 20, 2025

Dealership Rating
Employee Rating

I went in to fix my brakes since they were squeaking and they worked on it for 4 hours. 2 days later my brakes are squeaking again after paying $600 More

by LOMAX192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2025

Rye Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly, Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

May 17, 2025

Dealership Rating
Employee Rating

Paula is a very likable person to me and too all customers waiting for their cars being service. A very attentive person to my requests. And explains my questions very thoroughly. Paula is a very More

by DIFABBIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

May 16, 2025

Dealership Rating
Employee Rating

I liked Tamar Thomas and the Rye team, from the wonderful man who receives and takes the car (I didn’t forget him) to the service folks. Rye staff are attentive, provide information to inform the customer fo More

by SZENBERG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

May 16, 2025

Dealership Rating
Employee Rating

I had a great experience, from the moment I walked in I was greeted with a smile and pleasantries. The team was professional and timely with my service in addition they included a video tour of my inspect More

by FRAN6516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Could not remember her name she was at the front desk, i remember her by the beautiful geraniums she was tending to.

May 16, 2025

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

May 13, 2025

Dealership Rating
Employee Rating

Able to make appointment quickly, fair price and fast service . Clean waiting room pleasant service personnel. Cortlandt Subaru wait time for a oil and filter change was 3 weeks ! I will be happy to driv More

by RANDBPEEK47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

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