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Paula Mejia
Paula Mejia at Rye Subaru

Paula Mejia | Page 7

Assistant Service Manager

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.8
227 Reviews
4.8

227 Reviews

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227 Reviews of Paula Mejia

June 03, 2025

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Employee Rating

Paula was amazing. A true professional. She was friendly and helpful and willing to go the extra mile to make my experience a good one. thank you! More

by GROMERO.EMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Rye Subaru responded

Hi Paula: Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

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Employee Rating

Rye Subaru has an excellent service department. Thorough, efficient and professional. The staff is always helpful and welcoming. More

by JEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

June 01, 2025

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Employee Rating

So grateful for Paula and Rye Suburu, they are wonderful. I had a great experience. More

by JANETLLANOS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2025

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

May 31, 2025

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Employee Rating

Simple, easy, kind staff members. Hassle free experience. I was in and out quickly. Pleasantly surprised:) More

by melissacrz
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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May 31, 2025

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 28, 2025

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Employee Rating

As usual, a very pleasant experience. Paula is excellent and takes care of all her customers. She represents Subaru extremely well. More

by WESTERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

May 29, 2025

WESTERG responded

My pleasure.

May 28, 2025

Dealership Rating
Employee Rating

Very disappointing, there are some good people who work here but the management needs to be replaced More

by HANZOSAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sebastian Alvarez, Anthony Ciccone

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May 28, 2025

Rye Subaru responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact me directly, Louis Rivera, General Manager. (914) 967 6300 or by email Louis@ryesubaru.com.

May 27, 2025

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Employee Rating

Paula was very helpful and friendly and my car repair was finished right when she said it would be. More

by stuartpnovick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

May 23, 2025

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Employee Rating

Paula is great! She accomplished all I needed in an efficient and helpful manner. She is a terrific asset to Rye Subaru! More

by SUMAAGOO
Recommend Dealer
Yes
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May 23, 2025

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 23, 2025

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Employee Rating

Friendly staff, easy to make an appointment and they got the repair done on time More

by stuartpnovick
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Nausch, Craig Noe, Farid Ahmed

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May 23, 2025

Rye Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 20, 2025

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Employee Rating

I went in to fix my brakes since they were squeaking and they worked on it for 4 hours. 2 days later my brakes are squeaking again after paying $600 More

by LOMAX192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 23, 2025

Rye Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly, Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

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