Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams | Page 19

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
217 Reviews
4.9

217 Reviews

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217 Reviews of Paula Williams

May 17, 2024

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Employee Rating

Went for a routine oil change and inspection. Professional staff, fast service. Nothing to complain! More

by shabanpour.ramin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 15, 2024

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Employee Rating

Oil changed on Friday. Left for trip on Wednesday when the skid plate came down and was dragging along the interstate. Pulled off and went to nearest garage. Only two of th More

by NBBC1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2024

Honda of the Avenues responded

Please give me a call to discuss as I am unable to locate your file based on your user name. We definitely missed giving excellent service to you. I do apologize for the inconvenience this caused during your trip. Crista Poynor Service Director 904-370-1300

May 14, 2024

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Employee Rating

Great communication. I did have to wait 3 hours for a tire repair and trying to figure out the update that was needed . That seemed excessive but not Paula’s fault . That More

by grafton7294
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Paula know! We appreciate your business and taking the time to leave us a review.

May 08, 2024

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Employee Rating

She was very good to work with. Excellent customer service,we will call Paula for our next appt.. More

by RITTERBOBPEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Paula know! We appreciate your business and taking the time to leave us a review.

May 07, 2024

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Employee Rating

Paula Williams was exceptional. She pinpointed 2 issues needing attention and got it done fast. More

by HighFlyer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 22, 2024

Honda of the Avenues responded

We are happy to hear that Paula was able to explain areas that needed attention and was able to have them resolved in a timely fashion.

May 07, 2024

Dealership Rating
Employee Rating

Good experience excellent customer service I will be asking for Paula in the future visit More

by RBCLAYTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2024

Honda of the Avenues responded

We appreciate your business and Paula is a wonderful associate!

May 05, 2024

Dealership Rating
Employee Rating

Paula provided a great experience for me on 29 April 2024 Monday. Thank you Paula More

by Questions
Recommend Dealer
Yes
Jun 19, 2024

Honda of the Avenues responded

Thank you for your business and are glad to hear that Paula provided you with a great experience.

May 03, 2024

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Employee Rating

The staff gave me a courteous greeting, the service was fast, friendly, and affordable which was appreciated! More

by TERRYCANTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Honda of the Avenues responded

Thank you for your business and review! We are here to help and glad to hear you had a great experience.

April 30, 2024

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Employee Rating

Service was timely and the overall experience was good. Service advisor was very helpful with finding info about the recent wireless CarPlay update. More

by ctrl2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

April 26, 2024

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Employee Rating

Very thorough evaluation of recommended service. Paula Williams was very professional and kept me in formed on the status of my cars service. More

by COFFINOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Honda of the Avenues responded

We will be sure to let Paula know! We appreciate your business and taking the time to leave us a review.

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