Payton Erhart | Page 5

Very courteous and competitive pricing. Did not push for extra services, gave me access to a conference room so I could jump on my work meetings Did not push for extra services, gave me access to a conference room so I could jump on my work meetings More

by Mrschaefer Verified Customer Verified Customer

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Good service in fixing truck. Very expensive but probably worth it. Life is getting costly. Very expensive but probably worth it. Life is getting costly. More

by slwoolery Verified Customer Verified Customer

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Was in from out of town and needed an oil change. They got me right in and on my way! They got me right in and on my way! More

by Lindasteinbring1 Verified Customer Verified Customer

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5/5 Stars – Exceptional Service That Saved My Day! I can’t say enough good things about the team at Victory Chrysler Dodge Jeep RAM in Ottawa! My RAM broke down overnight with a failed wheel hub—stran I can’t say enough good things about the team at Victory Chrysler Dodge Jeep RAM in Ottawa! My RAM broke down overnight with a failed wheel hub—stranded and stressed out in the middle of nowhere. I managed to get towed to the dealership when I called them first thing in the morning, and they got me right in without hesitation. The service department was incredibly efficient and professional from the start. They diagnosed the issue quickly, explained everything clearly (no upsells or nonsense), sourced the parts, and had the full repair completed—including the wheel hub replacement and any related checks—by noon. I was back on the road safely the same day, which was a huge relief after such a rough night. The staff was friendly, courteous, and genuinely cared about getting me taken care of fast. This level of quick, reliable service is rare these days, especially for something urgent like this. They turned a potential multi-day nightmare into a same-morning fix. If you’re in the Ottawa area and need RAM (or any vehicle) service, repairs, or just honest work—go to Victory. They’re the real deal. Thank you to the entire team—you guys rock! Highly recommend—will definitely be back for future service and wouldn’t hesitate to buy from them again. More

by lrbasham Verified Customer Verified Customer

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Mark what the best salesman a guy could ask for got everything i ask for and more great customer service everything i ask for and more great customer service More

by chriwill Verified Customer Verified Customer

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Best mechanics experience i've had. Payton didn't try to oversell me on something I didn't need. Since he saved me money there, I had him do some maintenance work. Which I normally don' Payton didn't try to oversell me on something I didn't need. Since he saved me money there, I had him do some maintenance work. Which I normally don't do at a dealership, but their rates were fair and service was great. More

by russell23 Verified Customer Verified Customer

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Wonderful experience and cost was $100 less than quoted. Will recommend to others and family. Will recommend to others and family. More

by janholmes66067 Verified Customer Verified Customer

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There was an honest mistake made when doing the new build on my truck. Andrew called me up, said he would make it right, and he did. Now I have a brand new truck exactly how I wanted it and really enjoy driv on my truck. Andrew called me up, said he would make it right, and he did. Now I have a brand new truck exactly how I wanted it and really enjoy driving! More

by Jerryfeitz Verified Customer Verified Customer

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Always excellent service They are quick and honest and I feel my truck is in good hands with them. feel my truck is in good hands with them. More

by jagrube Verified Customer Verified Customer

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Got stranded near Ottawa and this dealership took great care of me and my broken truck. Provided me with a loaner vehicle for 3 days and fixed my truck to run again. I live two and half hours away and re care of me and my broken truck. Provided me with a loaner vehicle for 3 days and fixed my truck to run again. I live two and half hours away and rely on my vehicle for work. They saved me tons of time!!! More

by rickperk42 Verified Customer Verified Customer

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