Payton Erhart | Page 7

Very helpful, quick and smooth. Service department was very helpful. Sales was quick and friendly. Service department was very helpful. Sales was quick and friendly. More

by bjones210 Verified Customer Verified Customer

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Everything was great, even the free popcorn! They got me right in and the work was completed as stated. They got me right in and the work was completed as stated. More

by Mike Sr. Verified Customer Verified Customer

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Terrific experience. Straight forward, no hassle, no hard sell. Docked one star for not providing the ignition key transmitters, as the Kansas City Chevy parts (dealer) c Straight forward, no hassle, no hard sell. Docked one star for not providing the ignition key transmitters, as the Kansas City Chevy parts (dealer) charges $250 per transmitter (purchase 2 required) and $250 to program them -- so an extra $1K. Shame on me for not catching it. More

by joe@joeandpam.org Verified Customer Verified Customer

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Very courteous and competitive pricing. Did not push for extra services, gave me access to a conference room so I could jump on my work meetings Did not push for extra services, gave me access to a conference room so I could jump on my work meetings More

by Mrschaefer Verified Customer Verified Customer

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Good service in fixing truck. Very expensive but probably worth it. Life is getting costly. Very expensive but probably worth it. Life is getting costly. More

by slwoolery Verified Customer Verified Customer

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Was in from out of town and needed an oil change. They got me right in and on my way! They got me right in and on my way! More

by Lindasteinbring1 Verified Customer Verified Customer

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5/5 Stars – Exceptional Service That Saved My Day! I can’t say enough good things about the team at Victory Chrysler Dodge Jeep RAM in Ottawa! My RAM broke down overnight with a failed wheel hub—stran I can’t say enough good things about the team at Victory Chrysler Dodge Jeep RAM in Ottawa! My RAM broke down overnight with a failed wheel hub—stranded and stressed out in the middle of nowhere. I managed to get towed to the dealership when I called them first thing in the morning, and they got me right in without hesitation. The service department was incredibly efficient and professional from the start. They diagnosed the issue quickly, explained everything clearly (no upsells or nonsense), sourced the parts, and had the full repair completed—including the wheel hub replacement and any related checks—by noon. I was back on the road safely the same day, which was a huge relief after such a rough night. The staff was friendly, courteous, and genuinely cared about getting me taken care of fast. This level of quick, reliable service is rare these days, especially for something urgent like this. They turned a potential multi-day nightmare into a same-morning fix. If you’re in the Ottawa area and need RAM (or any vehicle) service, repairs, or just honest work—go to Victory. They’re the real deal. Thank you to the entire team—you guys rock! Highly recommend—will definitely be back for future service and wouldn’t hesitate to buy from them again. More

by lrbasham Verified Customer Verified Customer

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Mark what the best salesman a guy could ask for got everything i ask for and more great customer service everything i ask for and more great customer service More

by chriwill Verified Customer Verified Customer

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Best mechanics experience i've had. Payton didn't try to oversell me on something I didn't need. Since he saved me money there, I had him do some maintenance work. Which I normally don' Payton didn't try to oversell me on something I didn't need. Since he saved me money there, I had him do some maintenance work. Which I normally don't do at a dealership, but their rates were fair and service was great. More

by russell23 Verified Customer Verified Customer

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Wonderful experience and cost was $100 less than quoted. Will recommend to others and family. Will recommend to others and family. More

by janholmes66067 Verified Customer Verified Customer

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