Payton Hyra

My family recently traded in our BMW X7 and purchased two new Mazda vehicles from Naples Mazda. This was by far one of the best car-buying experiences we’ve ever had. A huge thank you to Phil Falzarano, P new Mazda vehicles from Naples Mazda. This was by far one of the best car-buying experiences we’ve ever had. A huge thank you to Phil Falzarano, Payton Hyra, and Sales Manager Bashar Badra. They were incredibly patient, professional, and never made us feel pressured. We asked countless questions, compared different models, and took several test drives. Every time we wanted to see another vehicle, they brought it right to the front for us instead of having us walk all over the lot. That level of customer service really stood out. The trade-in process was fair, the paperwork was smooth, and everyone worked hard to make sure we were completely happy with our purchase. We truly appreciate the time they spent with us and their positive attitude throughout the entire process. More

by Galyna Horyslavska Verified Customer Verified Customer

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promised me one thing and did not deliver, did not receive the features that was expected since this was my 4th CX5 since 2012 receive the features that was expected since this was my 4th CX5 since 2012 More

by Paul.walencikowski Verified Customer Verified Customer

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Dylan is fantastic, great communication always very upbeat and happy with a great attitude everytime and is always very competitive with his pricing I feel. John Lazor keeps selling me and my family Ma upbeat and happy with a great attitude everytime and is always very competitive with his pricing I feel. John Lazor keeps selling me and my family Mazda's so Dylan will keep helping me in service.. A real home town feel that's why WE LOVE NAPLES MAZDA !! Thank you John Lazor and Dylan Hoot... More

by Jeep guy 4 life Verified Customer Verified Customer

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Relatively responsive. I say relatively because they have not addressed the fact that the late model used car I purchased came with only one electronic key instead of the t I say relatively because they have not addressed the fact that the late model used car I purchased came with only one electronic key instead of the two normally supplied. More

by twechsler46 Verified Customer Verified Customer

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We had a great experience. Payton did an outstanding job finding us a great car on the first day we started looking! He listened to our needs and was not pushy while also being Payton did an outstanding job finding us a great car on the first day we started looking! He listened to our needs and was not pushy while also being persistent in finding a car that we needed. More

by stephenedwards27 Verified Customer Verified Customer

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Payton Hyra is the greatest Car salesperson i’ve came across too, he helped me in many way the other sales person that sold me, my car 3 months ago which wasn’t the most pleasant experience. Again, big k across too, he helped me in many way the other sales person that sold me, my car 3 months ago which wasn’t the most pleasant experience. Again, big kudos to Payton!!!!🙌🏽 More

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Payton Hyra is who you call giving great customer service, He helped my son in so many ways, the other car sales person couldn’t do. service, He helped my son in so many ways, the other car sales person couldn’t do. More

by Chevy Rosa Verified Customer Verified Customer

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Sales rep did a good job answering questions but the financial manager showed zero empathy in the customer, he was not clear since the very beginning of the business and he did not offer any alternative financial manager showed zero empathy in the customer, he was not clear since the very beginning of the business and he did not offer any alternatives during the, negotiation process. I had to pay 4K more of I had planned just because of this. May be he is Familiar dealing with very rich people, something that he mentioned several times. Tried to sell an extended warranty even when the car still in warranty. He showed upset during the whole documentation signing process.I would not recommend Napples Mazda only because this. More

by cllanos1 Verified Customer Verified Customer

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I love my new car! I got a fair price, no hard sell and respectful service from Payton and all the people at Naples Mazda. Everyone was great, and I just happen to be a I got a fair price, no hard sell and respectful service from Payton and all the people at Naples Mazda. Everyone was great, and I just happen to be adorable in my new Mazda. Now to read the manual.... More

by mmmfitzpatrick Verified Customer Verified Customer

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Great customer service! !!! These guys rock!!! I bought multiple cars in the last few years, by far, this wast the best experience!!!! These guys are amazing!!!!! I would !!! These guys rock!!! I bought multiple cars in the last few years, by far, this wast the best experience!!!! These guys are amazing!!!!! I would definitely recommend More

by PAULMILLER1653 Verified Customer Verified Customer

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