Shawn Andrews

Had a great experience with buying our new vehicle. Fantastic time throughout the buying process. Would highly recommend the dealership to anyone in the market for a new or used vehicle Fantastic time throughout the buying process. Would highly recommend the dealership to anyone in the market for a new or used vehicle More

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Wasted my time and never got the car signed paperwork for 3 hours with no car one week later 3 hours with no car one week later More

by DENISESAINTIL Verified Customer Verified Customer

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Too many games played. the $2000 dealer package is designed to make up for any "discount" given on the car selected. Additionally, I was prepared to pay cash for my car. the $2000 dealer package is designed to make up for any "discount" given on the car selected. Additionally, I was prepared to pay cash for my car. I was talked into financining in order to get another $1000 off. In reality, I was paying $7 a day in interest and I was asked not to pay off the car for 3 months so that the dealership could get a kickback to make up for the "discount." Finally, the car only came with one key, when I asked for the dealer to make sure it had 2 keys (since they did not disclose only one key anywhere" I was told I had to pay for one. Then, when the key was to be ready I was told that they had the wrong key. I never heard from the dealership again. I had to text twice, with no response, inquiring about the key. When I called I was told that the key would now cost $350 after being quoted $250. All of the above has left a very bad taste in my mouth. Responding to texts was nearly immediate before I purchased the car. After purchase, crickets. Positive note, I did not feel any pressure from the 2 sales guys I dealt with, John and Phil. Financing wasted over 2 hours of my day because the numbers were wrong and the whole deal seemed fishy to me. I did pay off the car in full before making a payment. Bottom line, with all of the add ons, a car that was 24,300 ended up costing $29k out the door. Never again. More

by jmfasi Verified Customer Verified Customer

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I don't have enough words to express my gratitude to Sam (Fish), Loo, Bishar and everyone who played a role in getting into my brand new Mazda CX-30! The attention to detail, patience and willingness to go (Fish), Loo, Bishar and everyone who played a role in getting into my brand new Mazda CX-30! The attention to detail, patience and willingness to go the extra mile to help me left a mark. I am beyond grateful! More

by DANA Verified Customer Verified Customer

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Fish was great. Buying a car is an exhausting and stressful experience and he was transparent, professional and polite throughout the process. Buying a car is an exhausting and stressful experience and he was transparent, professional and polite throughout the process. More

by gabe21 Verified Customer Verified Customer

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everyone was so polite and friendly. the negations were fair and I felt really happy with my purchase the negations were fair and I felt really happy with my purchase More

by rebasully1 Verified Customer Verified Customer

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I worked with Phil who is so helpful And knowledgeable. He is not pushy at all but wants to get you the best deal in the car you want. Tyler also helped to get me a great price for such a great car. He is not pushy at all but wants to get you the best deal in the car you want. Tyler also helped to get me a great price for such a great car. More

by CARRIECROSLEY Verified Customer Verified Customer

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We had a very positive experience with all involved: Peyton, Kevin and the Sales Manager Bashar. We would definitely come back to Naples Mazda if these individuals were still there Peyton, Kevin and the Sales Manager Bashar. We would definitely come back to Naples Mazda if these individuals were still there More

by JOHN.MONZONE Verified Customer Verified Customer

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I don’t like they did not let me pick a price on my car. . They saw me in there before to buy the jeep.Then the 2 time in there they sold me the Mazda. The highest price that takes all my money. For the mont . They saw me in there before to buy the jeep.Then the 2 time in there they sold me the Mazda. The highest price that takes all my money. For the month I have no spending money to eat or put gas in car. I am in low income housing. More

by Alwaysmiles67 Verified Customer Verified Customer

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