Pedro Lopez | Page 2

Jim Rodriguez made the process of buying my truck easy and painless. There wasn't any back and forth to a manager, or hidden numbers. In fact I think he only had to the manager only twice and I think that and painless. There wasn't any back and forth to a manager, or hidden numbers. In fact I think he only had to the manager only twice and I think that was ay my request. Jim and I talked quite a lot, during the test drive, before negotiations and after. He took the time to explain how a few things work that I had misunderstood for years. He never talked down to me, he talked to me like a friend. I'd recommend him to anyone that needs a vehicle. The finance manager Pedro Lopez was just as nice and helpful as Jim. We talked like friends and I made too many corny dad jokes. Pedro was kind enough to let me think they were funny. I was done in no time and I left well before either of them were scheduled to be off for the day. They didn't rush, they were just that good. I can't say enough about how good of an experience it was to buy a new truck, something that I'd normally dread. My exact words to both of them was, "Usually buying a new vehicle is more painful than having a leg amputated...something I know a little about ." They looked confused until I showed them my artificial leg. If I ever need to buy another new truck, I'm heading back to see them. More

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I had a great experience at the dealership, with friendly staff who made everything simple and stress-free. Their professionalism and attention to detail really stood out, and the service was truly amazing f staff who made everything simple and stress-free. Their professionalism and attention to detail really stood out, and the service was truly amazing from start to finish. More

by chrisosornio21 Verified Customer Verified Customer

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Everyone and everything went great easy process and great car. Will recommend anyone to go to elite classic car. Will recommend anyone to go to elite classic More

by theresaoliver926 Verified Customer Verified Customer

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Great dealership! They made the car buying experience enjoyable. Very affordable pricing and they have knowledgable salesmen. They made the car buying experience enjoyable. Very affordable pricing and they have knowledgable salesmen. More

by dparadise1 Verified Customer Verified Customer

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This entire experience was unsatisfactory and if it hadn’t been for Pedro the finance guy, we would have walked out and not bought the car. Our salesman was inexperienced. The sales manager LIED to hadn’t been for Pedro the finance guy, we would have walked out and not bought the car. Our salesman was inexperienced. The sales manager LIED to me multiple times and I have some of these lies in writing. And he never once introduced himself to me in person. Never met anyone in service even though I was instructed to say in this survey that I was walked into the service department and introduced to a representative. More

by m14bird Verified Customer Verified Customer

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Great experience and quick. Rafael helped me and I was very pleased with my time there. Rafael helped me and I was very pleased with my time there. More

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Staff was professional, patient, and cheerful. Overall, it was a great experience. It was well worth the three hour drive in. Highly recommend. Overall, it was a great experience. It was well worth the three hour drive in. Highly recommend. More

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I worked with Rafael and he was awesome! Since then, he has been super responses with any questions or concerns I had. He has been great to work with! Since then, he has been super responses with any questions or concerns I had. He has been great to work with! More

by nathanshea004 Verified Customer Verified Customer

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I thank you for help ma get a car . I give you you guys for helping me I give you you guys for helping me More

by mariagonzalezmg4392 Verified Customer Verified Customer

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Great service, showed up right at closing time and they still helped up purchase a new car. Not one complaint still helped up purchase a new car. Not one complaint More

by jtpausewang Verified Customer Verified Customer

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