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Peggy Ferguson
17 Reviews
17 Reviews of Peggy Ferguson
June 09, 2022
They we easy to work with, very honest and upfront business. They set expectations early, and followed through on commitments with no follow up needed from me. Loved working with them on the purchase business. They set expectations early, and followed through on commitments with no follow up needed from me. Loved working with them on the purchase of my dream car More
by JON57
Verified CustomerOther Employees Tagged: Jeremy Lester
Helpful 
May 30, 2022
I am very dissatisfied with your service department. Their lack of cooperation in allowing me to get my service and warrantee work done is atrocious. I see no reason whatsoever that I should have to tak Their lack of cooperation in allowing me to get my service and warrantee work done is atrocious. I see no reason whatsoever that I should have to take a day off from my job in order to get my card to your dealership. Statements like this is an Willis Cadillac we don’t do that or not acceptable. More
by mdantuono
Other Employees Tagged: Austin Berkes, Ross Taylor, Sue Hannam, Mark Mears, Philip Ostrem , Georan Churchill, Dwayne Hill, Jeremy Lester
December 18, 2021
Lithia Volkswagen of Des Moines is the Gold Standard for auto dealerships not only in central Iowa but across the U.S.A. The experience of auto-buying was smooth, thorough, complete and professional. A spec auto dealerships not only in central Iowa but across the U.S.A. The experience of auto-buying was smooth, thorough, complete and professional. A special thank you to Sales Manager Jeremy Lester, Service Manager Mark Mears, and team members Dwayne Hill, Samuel Dawson, Majid Garibovic and Georan Churchill. They never once wavered in their commitment to be certain that attention to detail and customer satisfaction was met in every category. Drive in today and drive away completely satisfied. More
by Sherill Whisenand
Other Employees Tagged: Mark Mears , Georan Churchill, Samuel Dawson, Majid Garibovic, Dwayne Hill, Jeremy Lester
September 17, 2021
The people where great and vary friendly!! The time it took to purchase vehicle was vary fast! Under an hour and we where driving away. took to purchase vehicle was vary fast! Under an hour and we where driving away. More
by Corylnorman
Other Employees Tagged: Mark Mears , Alex Henson, Dwayne Hill, Jeremy Lester
July 29, 2021
Was a wonderful place to work with! The car buying process was super easy and although we had a hiccup pretty smooth! Definitely recommend this place! process was super easy and although we had a hiccup pretty smooth! Definitely recommend this place! More
by PreludeSH97
Other Employees Tagged: Austin Berkes , Majid Garibovic
December 21, 2020
The crew at Lithia was great to work with! Friendly, helpful, And polite . The whole process was very cut-and-dry and streamlined. Thank you to all employees that helped make this happen! helpful, And polite . The whole process was very cut-and-dry and streamlined. Thank you to all employees that helped make this happen! More
by Cnelson2209
Other Employees Tagged: Samuel Dawson, Jeremy Lester
November 06, 2020
First class dealership offering great inventory, very well informed salesman, Brian Braak, made the process simple, fair and quick. Brian explained all the details of the Audi suggesting all season mats well informed salesman, Brian Braak, made the process simple, fair and quick. Brian explained all the details of the Audi suggesting all season mats which should be in every car More
by Bdhillwoodrestore
Other Employees Tagged: Austin Berkes, Sue Hannam , Brian Braak, Linda Cramer, Dwayne Hill
July 18, 2020
I am 100% satisfied with all my experiences with the folks at Lithia! I knew exactly what I was shopping for and every hing has been hassle free folks at Lithia! I knew exactly what I was shopping for and every hing has been hassle free More
by BETSYSMEMORIALGARDENS
Other Employees Tagged: Austin Berkes , Dwayne Hill, Lamont Johnson, Doug Sander
July 18, 2020
Extremely Disappointed had Additional Issues Lithia had my vehicle for @month. It runs but new issues are present; leaking oil and broken heater hose. It's running very rough. We received a rece Lithia had my vehicle for @month. It runs but new issues are present; leaking oil and broken heater hose. It's running very rough. We received a recent request for submission of a review and actually planned to reach out to you anyway, so we found that timely. We picked up our 1979 VW convertible bug Wednesday night. Your service department had our vehicle approximately 1 month. I should say that we had always hoped to have an antique bug and perhaps new bug so we were hopefully at establishing a relationship with your dealership. For this reason, we decided to get our antique bug serviced at the dealership knowing that the bill might be slightly larger than if we went to a private mechanic. However, although our thinking was that a VW dealership would be more in tune and able to diagnose an issue we found that your dealership took much longer to diagnose the issue and find the parts than previous mechanic we have utilized to service the bug. In addition, on Wednesday night, we parked the bug and then on Thursday after work thought we would take it for a spin to celebrate getting it back. When we went to the garage and started it we found (1) it ran very rough and when we opened the engine compartment there was a hose not connected and just laying there which looks ripped, (2) a large oil leak on the floor which was not occurring when we left it at your dealership a month ago and (3) the exterior of the bug (body and paint) was in good condition but there are scratches down the door it appears to be from a cat or racoon with a paw print. I am not aware of where you stored our car or how you envision your service department to be delivering the cars mechanically and aesthetically but this was very dissatisfactory in our opinion. More
by DENISE.DENTON
Other Employees Tagged: Jason Halstead
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