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Ross Taylor
Ross Taylor
VW Service Technician
Lithia Volkswagen of Des Moines
5200 Merle Hay Rd
Johnston, IA 50131
8 Reviews
8 Reviews of Ross Taylor
February 07, 2024
Went in for a complimentary oil change and a flat tire that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a great selection of snacks and drinks while I waited, far better than any dealer I’ve ever been to. More
by drrschad
Other Employees Tagged: Elijah Vawter, Gage Leeper, Jason Halstead, Jeff Cartwright, Jesse Goering, Jonny Rankin, Tyler Weltha, Brooklyn White, Philip Ostrem
Helpful 
May 30, 2022
I am very dissatisfied with your service department. Their lack of cooperation in allowing me to get my service and warrantee work done is atrocious. I see no reason whatsoever that I should have to tak Their lack of cooperation in allowing me to get my service and warrantee work done is atrocious. I see no reason whatsoever that I should have to take a day off from my job in order to get my card to your dealership. Statements like this is an Willis Cadillac we don’t do that or not acceptable. More
by mdantuono
Verified CustomerOther Employees Tagged: Austin Berkes, Peggy Ferguson, Sue Hannam, Mark Mears, Philip Ostrem , Georan Churchill, Dwayne Hill, Jeremy Lester
May 01, 2022
2 weeks to fix an oil leak. Over $2500 Spent on first two "leaks" but would have been much more if I didn't argue price. They claim they found a 3rd oil leak. Yeah sure guys. Over $2500 Spent on first two "leaks" but would have been much more if I didn't argue price. They claim they found a 3rd oil leak. Yeah sure guys. Only treated me right after 2nd week when I sent a bad survey to volkswagen. More
by Eric
Other Employees Tagged: Mark Mears, Kevin Caldwell
March 16, 2021
Great service! They explained everything about my car and the things that needed done. The drop off and pick up we wonderful. They were wonderful with everything. the things that needed done. The drop off and pick up we wonderful. They were wonderful with everything. More
by drummers_wife
Other Employees Tagged: Jonny Rankin, Philip Ostrem
March 11, 2021
Jason was awesome, kept me informed of what was going on during my visit. Done on time. Ross is an Excellent tech, highly recommend Ross to be your tech!!! during my visit. Done on time. Ross is an Excellent tech, highly recommend Ross to be your tech!!! More
by DENNJENNIA
Other Employees Tagged: Jason Halstead
October 15, 2020
I love Volkswagen of Des Moines, they treat me like family. They are all very nice and get me in and out quickly. They always get my car fixed the first visit. I highly recommend Volkswagen of Des M family. They are all very nice and get me in and out quickly. They always get my car fixed the first visit. I highly recommend Volkswagen of Des Moines. More
by PHIL752010
Other Employees Tagged: Linda Cramer
June 08, 2020
Wonderful service. Very personable employees. Can’t rember names but all nice. Twenty five words is xx. xx. xx. xx. xx. xx. xx. xx. xx. rember names but all nice. Twenty five words is xx. xx. xx. xx. xx. xx. xx. xx. xx. More
by CADCPA
Other Employees Tagged: Gage Leeper, Jason Halstead, Jeff Cartwright, Jesse Goering, Jonny Rankin, Philip Ostrem , Brandon Bills, Kyler Feenstra, Doug Sander
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