Pete Acree | Page 23

Fast,great deals Jason Liles was oursales person;Chris Martin our finance person and Pete Acree was the one who recommended them to us the first time. Could not have a Jason Liles was oursales person;Chris Martin our finance person and Pete Acree was the one who recommended them to us the first time. Could not have asked for a faster ,better deal or more efficient service from all. Honest,no "all day" hassle" experience,which was what I asked for. Thanks to all. Will recommend to all and will return in future More

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Better then expected and totally satisfied Pete Acree was my service rep. He listened patiently while I listed the services I needed for my car (3 things to be done). As things progressed he ca Pete Acree was my service rep. He listened patiently while I listed the services I needed for my car (3 things to be done). As things progressed he came and told me the status of repairs. In one case he informed me of several choices from which I could choose, what each accomplished, and the cost of each. All in all he was an excellent person to deal with, and I would recommend him to anyone who needed auto servicing ---- he is an excellent representative for the Scott Clark Toyota Service Dept. More

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Superb customer service! Pete Acree checked my car in at the dealership. Got it in and out in a flash and and had me put the door in minimal time. Professional cheerful servic Pete Acree checked my car in at the dealership. Got it in and out in a flash and and had me put the door in minimal time. Professional cheerful service rep!!! More

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Routine Service visit I always take my 2 Toyota vehicles to Scott Clark Toyota for service and rarely am I disappointed! Pete Acree is always very helpful and efficient! I always take my 2 Toyota vehicles to Scott Clark Toyota for service and rarely am I disappointed! Pete Acree is always very helpful and efficient! More

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Always Great Service Pete Acree is a great service advisor. He is very friendly and helpful guy. He is professional in his dealings with customers and has excellent inter Pete Acree is a great service advisor. He is very friendly and helpful guy. He is professional in his dealings with customers and has excellent interpersonal skills. I have always been pleased with the service he has rendered. Arjan Jagtiani More

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Management Jimmy Cline did a great job reviewing my loan app and taking care of my problem. Pete in Service took very good care of my need. All good.. Jimmy Cline did a great job reviewing my loan app and taking care of my problem. Pete in Service took very good care of my need. All good.. More

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Recent service visit Scott Clark has handled all of the service on my 1997 Land Cruiser since I have owned it. For the last few years I have worked with PETE ACREE. Pete Scott Clark has handled all of the service on my 1997 Land Cruiser since I have owned it. For the last few years I have worked with PETE ACREE. Pete is one of the best in the business. On this visit, he addressed several service issues and advised me on how to order a replacement for some exterior molding. As usual, everything was handling promptly, fairly and professionally. Pete is one of the main reasons I have remained a loyal Toyota customer over the years. I would recommend Pete to anyone needed vehicle service. More

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Radio for my new Toyota Highlander We were surprised to see that our radio did not work on our brand new car and I brought it in and was met by Pete Acree and upon inspection he told me We were surprised to see that our radio did not work on our brand new car and I brought it in and was met by Pete Acree and upon inspection he told me that he would order a new radio ASAP and get it in as soon as possible. He called the next week and I took my car in and after about 45 minutes Pete came and got me and told me that the radio was in and working and he enjoyed serving me. I was pleased to receive such prompt and courteous service and so far our new radio is working and we are very happy with our experience with Scott Clark Toyota. Thanks, Pete and Cathy Murray More

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I bought my 2007 Toyota 4-Runner at Scott Clark mainly because of the "Tires for Life" program. The program was explained to me that the tires on the car would be replaced after normal wear and tear if t because of the "Tires for Life" program. The program was explained to me that the tires on the car would be replaced after normal wear and tear if they had been rotated at Scott Clark. I drove all the way across town every 5 thousand miles for my oil change and for my tire rotations. Well, my car is now 6 years old. The tires are very worn and are showing signs of dry rot. The rot has extended down to the sidewall now. We have had professionals take a look at the tires and have deemed them completely unsafe. My husband made an appointment and took the car in to show them the damage to the tires. He was told that since there was no steel showing through the dry rotted areas, the tires were perfectly safe. They also said that the tires still had a little bit of life left in the tread. Really? I drive two twins around Charlotte roads every day, and I have been told by numerous professionals (not trying to sell me tires) that the tires were in poor, poor shape. Essentially, you have to come to then with completely BALD tires in horrible condition before they will honor their "Tires for Life" program. It is such a way to get people in the door and to trap them into buying a vehicle from their dealership. It's all smoke and mirrors. I ended up paying for some warranty plan that I didn't even realize I was buying. My whole experience with them has been a bad one, and this last bit really, really put a bad taste in my mouth. I would not recommend them to anyone. There are tons of more reputable Toyota dealerships around. Go give them a try, but please stay away from Scott Clark. It's a money making machine and nothing else. More

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Would take a book to tell the whole story, but I'll try to keep it short and sweet. We came to Scott Clark Toyota after buying a used Honda van from Scott Clark Honda, 1 week prior. The experience there wa to keep it short and sweet. We came to Scott Clark Toyota after buying a used Honda van from Scott Clark Honda, 1 week prior. The experience there was a disaster from start to finish. They finally agreed to let me switch cars with another on the lot. There was not another car on their lot I wanted, but there was a Toyota van on Toyota lot that I was interested in. They referred me to Toyota dealership, to Frank Bertulglia. I thought I was being referred to a manager because of my situation but that was not the case. Frank is a sales guy and when I figured that out, I was not happy at the thought of starting whole process over. I quickly told him my story and what I wanted. He got Jim Cline (manager) involved promptly. I told Mr.CLine my story and he proceeded to call manager at Honda dealership to figure out what went so wrong. After speaking with them he informed me that they would get me in the vehicle I wanted for the same deal I had on the Honda. I was extremely pleased, as I loved my old Toyota van. They made the deal happen and we took the new van home that night! No waiting several days and then returning to the dealership 7 times after that, for them to fix stuff (which is what happened at the Honda place) Service department called a few days later to schedule my auto butler service and to install all weather mats (which was part of the deal). I've dealt with Pete Acree in the service department for years and as always he was great. They set me up with a loaner for a few hours while they worked on it. Oh and the best part of the whole deal is the Toyota van is a year newer and way less mileage than the Honda I had purchased. They really went over and beyond, especially since it was not their problem to fix in the first place!! It was a very, merry Christmas for us, in the end. Thank you to all that were involved and we look forward to a relationship with you for many years to come. My kids are already talking about what Toyota car they want, when it's time! Look out! (they are only 13, 9, and 5) hehe. More

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