Pete Cascio | Page 16

Colonial Cadillac in Woburn is the only dealership/service center I trust to bring my 2013 Cadillac CTS-V to. The service department is 2nd to none. I absolutely LOVE Denise, but the whole dealership/service center I trust to bring my 2013 Cadillac CTS-V to. The service department is 2nd to none. I absolutely LOVE Denise, but the whole staff is wonderful and super friendly. They always take top notch care of me. Coming from a DIY mechanic who doesn't trust anybody when it comes to taking care of my car and not ripping me off... I've NEVER regretted bringing my car to Colonial. And that's saying ALOT! More

by markis111443 Verified Customer Verified Customer

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Thanks Peter he did what ever he can . even they didn’t fix the problem because it Software things. even they didn’t fix the problem because it Software things. More

by DRISSINAS Verified Customer Verified Customer

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Overall experience was good, Only thing I was disappointed with was how long car was there. Brought car in on Monday on my appointment time but didn't get it back till Wednesday. A lot of miscomm disappointed with was how long car was there. Brought car in on Monday on my appointment time but didn't get it back till Wednesday. A lot of miscommunication between staff. I actually had to call to find out what was going on with my car... Why have an appointment if car isn't seen till next day almost 24 hours later. More

by Smiling Verified Customer Verified Customer

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Always great service, thank you. Unfortunately I have one complaint. The oil calculator was not reset. Unfortunately I have one complaint. The oil calculator was not reset. More

by SUEFARNSWORTH Verified Customer Verified Customer

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Excellent Service and precise work on my car. My car is 6 years old but runs like new. My car is 6 years old but runs like new. More

by Anthony G. Verified Customer Verified Customer

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Excellent in all aspects! From reception to pickup always the best. Always excellent friendly service! From reception to pickup always the best. Always excellent friendly service! More

by SPGORMAN Verified Customer Verified Customer

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Great customer service and staff, always friendly and professional. Always a great experience each and every time I bring in my car for service. professional. Always a great experience each and every time I bring in my car for service. More

by DBOY Verified Customer Verified Customer

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I bought my XT5 from Joe. I refer him to all of my friends and family. I told him what I wanted and he said I” I have a car for you” He goes above and beyond. A few of my frie I refer him to all of my friends and family. I told him what I wanted and he said I” I have a car for you” He goes above and beyond. A few of my friends bought from him and they were all happy with him. Nice guy, real person. Thanks Joe!! More

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The service staff is courteous, friendly, and professional. They make you feel valued and I trust them emphatically! professional. They make you feel valued and I trust them emphatically! More

by BIGRUBE Verified Customer Verified Customer

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Always pleasant at Colonial. I’d give five stars yet it’s too soon to tell. My CTS is feeling fine yet I may be imagining a little kick once in a while with the transmission (ser I’d give five stars yet it’s too soon to tell. My CTS is feeling fine yet I may be imagining a little kick once in a while with the transmission (serviced). Clean and Pristine at the dealership as usual. It’s nice to see more employees and customers around as the Covid19 sent everyone for a loop. What I mean by that is, there wasn’t a 3 month wait for parts. Keep up the good work! Things are sorta getting back to normal. More

by Michael Verified Customer Verified Customer

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