Renata Starbranch
Renata Starbranch at Colonial Cadillac

Renata Starbranch

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.7
256 Reviews
4.7

256 Reviews

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256 Reviews of Renata Starbranch

May 26, 2026

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Employee Rating

Always able to get an appointment. Staff friendly courteous and knowledgeable, always get great service. More

by CHLOEANDMOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Colonial Cadillac responded

Thank you for highlighting how easy it is to schedule service and the friendly, knowledgeable care from our team. Renata will be pleased to hear you appreciate the attention and expertise during your Cadillac XT5 service visits. We look forward to your next appointment. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

May 09, 2026

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Employee Rating

I scheduled a diagnostic appointment for a check engine light and I thought it would be assessed the day of my appointment but the shop didn’t have time to get to it, so now it’s the weekend and the part w More

by mjsawyer08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh

May 11, 2026

Colonial Cadillac responded

MJ, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

April 18, 2026

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Employee Rating

A true 5 star experience! From start to finish, I was treated like I was their only customer. I have and will continue to use Colonial Cadillac for my services. You won't be d More

by DAVID A
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 18, 2026

Colonial Cadillac responded

It’s wonderful to hear you felt like the only customer from start to finish. We appreciate your continued trust in our Cadillac service. We look forward to serving you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

April 06, 2026

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Employee Rating

Came for an oil change and they changed the batteries on my key fob The service advisor did a great job More

by pak624
Recommend Dealer
Yes

Other Employees Tagged: Renata Starbranch

Apr 06, 2026

Colonial Cadillac responded

Thank you for trusting us with your Cadillac XT5’s oil change and key fob battery replacement. Renata is pleased her assistance made the visit smooth. We look forward to helping you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

April 05, 2026

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Employee Rating

Purchased a XT6 Sport for my wife at Colonial , best decision as I was shopping around when I spotted this car online, it was at Colonial. We were met with professionalism, courtesy, and not typical pre More

by danielzobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

Apr 05, 2026

Colonial Cadillac responded

Thank you for choosing the XT6 Sport for your wife and for recognizing our team’s respectful, pressure-free approach. We appreciate you letting us address the leather concern and are glad it was resolved to your satisfaction. We look forward to helping with your Cadillac needs again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

March 21, 2026

Dealership Rating
Employee Rating

I was very pleased with the services provided by Colonial Cadillac. What makes the customer Service process great is Renata. She is excellent. Her knowledge, personality and follow-through makes the Colonial More

by FRED.PACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Vincent

Mar 21, 2026

Colonial Cadillac responded

It is wonderful to hear Renata’s knowledge, personality, and follow-through made your service experience so positive. Knowing she kept you informed with honest, factual updates is gratifying. Thank you for trusting us with your Cadillac. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

March 20, 2026

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Employee Rating

The work that Renata Starbarch does is OUTSTANING. She works great with the customers and the service people More

by BILLYC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh

Mar 20, 2026

Colonial Cadillac responded

Renata is delighted her collaboration with customers and the service team made a strong impression. It’s wonderful to know your Cadillac XT5 received excellent care. Thank you for your five-star rating and we look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

March 14, 2026

Dealership Rating
Employee Rating

They did a great job and quick and fast got me out in one hour More

by ABRESTIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, John Seremetis

March 12, 2026

Dealership Rating
Employee Rating

Always a pleasant experience. Alex (GM) is always accommodating and the Service Department is always on point More

by debbin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 10, 2026

Dealership Rating
Employee Rating

Friendly and helpful staff. Address all problems with the car. Services is great and highly recommended More

by Manisha Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Liebermann, Steven Lander

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