Pete Kelly | Page 18

I have been a Keystone Volvo customer for the past 8 years servicing my 1996 Volvo 850. During this period the service was truly outstanding. Ben Zitomer and Pete Kelly in the Customer Service Departmen years servicing my 1996 Volvo 850. During this period the service was truly outstanding. Ben Zitomer and Pete Kelly in the Customer Service Department were always helpful and accommodating down to the smallest detail. They truly walk the talk about offering an excellent service experience. Two weeks ago I bought a 2012 S60 Volvo out of the showroom. Joe Craig was the sales person who helped me with the purchase. He was courteous, informed and informative, and helped me arrive at the best decision for my new car. The Keystone organization is a class act operation and I would gladly recommend to my friends. More

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I have purchased at least ten volvos from Keystone Volvo. I Use their service department exclusively. I can always get an appointment when it is most convenient for me. They provide a ride to work if needed I Use their service department exclusively. I can always get an appointment when it is most convenient for me. They provide a ride to work if needed and will also provide a loaner car. Repairs are always discussed in advance and completed as promised. Volvos are great cars and Keystone is a great dealership. More

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Making a service appointment is very easy — whether by phone or internet. The personnel I've dealt with have all been very friendly, professional & courteous. An estimate of time to repair and expected phone or internet. The personnel I've dealt with have all been very friendly, professional & courteous. An estimate of time to repair and expected cost of repair is always provided; and, the estimates are accurate. Keystone Volvo lives up to its motto of "no pressure & no hype". More

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I purchased my first Volvo, a used 2001 S60, in 2003, and had every intention of getting at least 200,000 miles. Keystone provided fantastic service throughout the time I owned this car. Unfortunately, in had every intention of getting at least 200,000 miles. Keystone provided fantastic service throughout the time I owned this car. Unfortunately, in June 2011, only 40,000 miles from my goal, I was rear-ended by a semi. Thanks to that Volvo, my personal injuries were minor. The Volvo took the hit and was totalled. This meant I had to get another car quickly, with little time or energy to devote to searching, evaluating options, etc. Keystone Volvo came to the rescue. They took care of working with my insurance company to finalize disposition of my old car, had a 2009 S60 on the lot that was within my price range, and provided sales and service that was seamless. Truly no pressure, no hype. Keystone has earned my highest regard; I will continue to be a loyal customer. More

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This is our second time dealing with Rich & we were extremely happy. It's a dealership that makes you glad you bought a car from during & after sales. extremely happy. It's a dealership that makes you glad you bought a car from during & after sales. More

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Keystone excels with its customer service. We've had two Volvo's now and the service quality was a big determinant in our decision to buy the second one. The service staff are knowledgeable, friendly, resp Volvo's now and the service quality was a big determinant in our decision to buy the second one. The service staff are knowledgeable, friendly, responsive and never pushy; you always feel that they have your best interests at heart. The quality of the maintenance and repair work also is very good. Edward Ferris More

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I purchased a V70 in 2007 from Keystone Motors Doylestown and have had it serviced exclusively there since. They are true to their "no pressure, no hype" motto. The sales process was easy and straight forw and have had it serviced exclusively there since. They are true to their "no pressure, no hype" motto. The sales process was easy and straight forward with none of the new-car pricing games other dealers often play. In the last four years, the service and body departments have taken excellent care of me and my car. Warranty issues were taken care of quickly and easily. Loaner cars mean I don't have to organize my life around their service schedule. Regular maintenance has been performed accurately and fairly priced. Their "Keystone Kash" customer loyalty program makes their service prices competitive with other dealers. When a deer destroyed the front end of my car, their body shop made it look like new again. Bottom line, I have found Keystone Motors Doylestown to be a great place to meet all my Volvo sales, service and body shop needs. If you're looking for any of these services, do yourself a favor and include them in your search. You'll most likely be very happy. More

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I can highly recommend Keystone Volvo, having bought at least 10 cars there in the past 25 years. We also use this dealership for all of our auto service and auto body work. This dealership is dedicated t least 10 cars there in the past 25 years. We also use this dealership for all of our auto service and auto body work. This dealership is dedicated to making sure that their customers are satisfied, and that the cars they service are safe. Everyone, from the owner to the sales and service departments are extremely helpful. The people are patient, and very willing to help with whatever questions or issues we have had over the years. Their advice is sound and logical: and they truly listen and act upon a customer's request, whenever possible. I trust Keystone Volvo and value their integrity and willingness to do whatever it takes to make the driving experience a great one. More

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Keystone Motors of Doylestown gets and overall outstanding review from me of 5 which should really mean exceptional. I have been a customer for over 7 years. The service is at the TOP of its gam outstanding review from me of 5 which should really mean exceptional. I have been a customer for over 7 years. The service is at the TOP of its game! Pete and Ben in the service department always make me feel like family and get my car serviced usually that day and I never have to take day off work which is important. They work with my schedule and needs. Jeffrey and Paul are great sales people which understood what I was looking for and met my needs fiancially. Jeff sold me my first car and Paul just sold me my second Volvo. All of these employees have worked at Keystone for years which is a sign of a stable company that retains their employees. Craig the manager is great too. Really made me feel like a top rated customer. The whole staff at this organization always takes care of my needs, resolve issues promptly and are friendly and courteous which is how customers should be treated and which is the number #1 reason why I did not buy a different brand of car because I did not want to leave this organization and their level of service. I just could not think about going somewhere else and risk losing this level of service. Plus Volvo is a great product. More

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