Pete Kelly | Page 17

It's pretty simple. Appointments are always easy to get. They'll squeeze you in even if they're busy. They go out of their way to please. I've NEVER had a problem with the work done, and that's over 10 year They'll squeeze you in even if they're busy. They go out of their way to please. I've NEVER had a problem with the work done, and that's over 10 years now. The people are great, very friendly, and always discuss repairs with you before doing the job. More

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Keystone Volvo has consistently provided top quality and friendly service for my family for over 10 years. The service department is always right on time with their scheduling and are very accommodating wi friendly service for my family for over 10 years. The service department is always right on time with their scheduling and are very accommodating with their hours. It's always a pleasure speaking with the service department when I drop off or pick up the car. Volvo's are so reliable though - I'm hardly ever there! More

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We bought our first Volvo in 1985 in CT, after owning Audis for a number of years, we wanted a safe S-Wagon. We had the car for 2 months when my wife was rear ended as a fellow ran a stop sign into her. Audis for a number of years, we wanted a safe S-Wagon. We had the car for 2 months when my wife was rear ended as a fellow ran a stop sign into her. His brand new Oldsmobile was totalled as his engine was push into his front seat. No one was injured, my 2 year old daughter and wife were ok. The Volvo Wagon needed a new rear hatch door and a bumper,that's all. At the time of the accident, about 8 a.m.,the Volvo salesman and Manager that sold my wife the car, Meriden Volvo, were passing by and saw her car and stopped. They were delivering another vehicle. They took my wife to work, and my daughter to day care, drove the car to a repair shop and assisted the other driver with his vehicle, and called me. This was the feature story in VOLVO magazine in the Fall of 1985. How could we not buy more Volvos? In the summer of 1996 we were relocating from RI to this area, when the heatshield on our 1989 S.Wagon became lose and made an awful racket. We were headed to meet a realtor in the morning when we pulled into Keystone Volvo. The service folks pulled our car in, tightened the heat shield and we were off in about 10 minutes. Mr. McClukey and Ray Edinger wished us well, and told us to come back to visit Keystone after we settled in. I got off track for several years, but Ray gave me a good trade in on my Mercedes for a S-70. He sold my wife a V-70, She still has it. The rest is history, we've been crossing the River from New Jersey ever since. Both adult daughters learned to drive safely with Volvos. Thanks Keystone, Your Staff, Repair Team members, Sales Team and Dealership Leaders. More

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Purchased a new car from Joe Craig, he was very easy to work with, and even came in on his day off to deliver our car and help us learn the controls and features. Rob was helpful and efficient in processi work with, and even came in on his day off to deliver our car and help us learn the controls and features. Rob was helpful and efficient in processing our paperwork. Joe always makes a point to come over and say hello anytime I'm in the dealership (for parts, service, dropping off a car, whatever) As far as service, we bring all our cars to Keystone for service. Mike, Pete, and Ben are always helpful and friendly, and give good advice on what needs to be (and what doesn't needs to be) fixed. I can always call with a question and find out whether a problem is something urgent or whether it can wait for a future service. More

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I bought vehicles from other dealerships before . Though never have been satisfied with the service 100 percent of the time . I take customer service very serious because I been involved with sales for man never have been satisfied with the service 100 percent of the time . I take customer service very serious because I been involved with sales for many of years . I truly believe the customer comes first . Their would be no dealership or any business that would stay in business without a satisfied customer . No matter how much money you flaunt around with a fancy showroom or a customer lounge . It all comes down to the sales and service department . My experience with Keystone has been far beyond and also exceed any notion of what I thought of a car dealership before or ever since .I'm extremely satisfied with the purchase of my 2010 Volvo c30 and also the awesome freindly service department at Keystone Volvo of Doylestown PA. . Thank You for doing what you do right . A satisfied customer More

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I have been a Keystone Volvo customer for the past 8 years servicing my 1996 Volvo 850. During this period the service was truly outstanding. Ben Zitomer and Pete Kelly in the Customer Service Departmen years servicing my 1996 Volvo 850. During this period the service was truly outstanding. Ben Zitomer and Pete Kelly in the Customer Service Department were always helpful and accommodating down to the smallest detail. They truly walk the talk about offering an excellent service experience. Two weeks ago I bought a 2012 S60 Volvo out of the showroom. Joe Craig was the sales person who helped me with the purchase. He was courteous, informed and informative, and helped me arrive at the best decision for my new car. The Keystone organization is a class act operation and I would gladly recommend to my friends. More

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I have purchased at least ten volvos from Keystone Volvo. I Use their service department exclusively. I can always get an appointment when it is most convenient for me. They provide a ride to work if needed I Use their service department exclusively. I can always get an appointment when it is most convenient for me. They provide a ride to work if needed and will also provide a loaner car. Repairs are always discussed in advance and completed as promised. Volvos are great cars and Keystone is a great dealership. More

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Making a service appointment is very easy — whether by phone or internet. The personnel I've dealt with have all been very friendly, professional & courteous. An estimate of time to repair and expected phone or internet. The personnel I've dealt with have all been very friendly, professional & courteous. An estimate of time to repair and expected cost of repair is always provided; and, the estimates are accurate. Keystone Volvo lives up to its motto of "no pressure & no hype". More

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I purchased my first Volvo, a used 2001 S60, in 2003, and had every intention of getting at least 200,000 miles. Keystone provided fantastic service throughout the time I owned this car. Unfortunately, in had every intention of getting at least 200,000 miles. Keystone provided fantastic service throughout the time I owned this car. Unfortunately, in June 2011, only 40,000 miles from my goal, I was rear-ended by a semi. Thanks to that Volvo, my personal injuries were minor. The Volvo took the hit and was totalled. This meant I had to get another car quickly, with little time or energy to devote to searching, evaluating options, etc. Keystone Volvo came to the rescue. They took care of working with my insurance company to finalize disposition of my old car, had a 2009 S60 on the lot that was within my price range, and provided sales and service that was seamless. Truly no pressure, no hype. Keystone has earned my highest regard; I will continue to be a loyal customer. More

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This is our second time dealing with Rich & we were extremely happy. It's a dealership that makes you glad you bought a car from during & after sales. extremely happy. It's a dealership that makes you glad you bought a car from during & after sales. More

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