Pete Smillie
Pete Smillie at Ed Morse Chevrolet Buick GMC
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Pete Smillie | Page 2

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

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4.7
52 Reviews
4.7

52 Reviews

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52 Reviews of Pete Smillie

April 06, 2024

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Employee Rating

Great customer service and answered by questions and taking care of my needs. Will come back More

by BLA3NN
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel

Apr 10, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Ed Morse Chevy Buick GMC Team

April 04, 2024

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Very inconsiderate. Only cared about making a sale with no regard for customer. Unreliable vehicles. Transmission went out on Chevy Tahoe 2 weeks after buying it. Had ex More

by TOMSHY10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Freddy ortiz

Apr 05, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for providing us with your feedback. We take these matters very seriously and are saddened to hear about the incident you have described. Please contact us at your earliest convenience so we can discuss this further and work towards a positive resolution. Sincerely, The Ed Morse Chevy Buick GMC Team

March 29, 2024

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Everything was taken care of quickly and efficiently. Pete is always on top of things. No complaints. More

by MKHETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Ed Morse Chevrolet Buick GMC responded

It’s great to know that Pete provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Ed Morse Chevy Buick GMC Team

March 29, 2024

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When I made the appointment, she was quick, efficient and well spoken. I got in the same day and everything went well. More

by WENDYMLIZAMA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel , Rob Wittmer

Apr 01, 2024

Ed Morse Chevrolet Buick GMC responded

Wendy, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Ed Morse Chevrolet Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Ed Morse Chevy Buick GMC Team

March 23, 2024

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The service advisor Pete did a fantastic job and is smoother than Michael McDonald's voice! More

by GEDKIN84
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for the awesome feedback! You're right, Pete is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Ed Morse Chevy Buick GMC Team

March 14, 2024

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Great service and they stand behind their work. Popcorn is good too! They have my business from now on. More

by SMILLIE378
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Workmanship
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Recommend Dealer
Yes
Mar 17, 2024

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

March 14, 2024

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Employee Rating

$35 for DEF fluid and you dint even fill it up? Then to tell my wife that if my barrel of DEF is more than 60 days old it is no good you guys do not know what you are talking about. She requested y More

by martinfarmsinc
Service Price Transparency
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Recommend Dealer
No
Mar 17, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience, Martin. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Ed Morse Chevy Buick GMC Team

March 12, 2024

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Employee Rating

I needed some minor body work done on my Pontiac Solstice and also had a recall that needed to be comp!eted. Pete organized both of them and I'm very happy with the work. Thanks to everybody. More

by DBBURNS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 14, 2024

Ed Morse Chevrolet Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

March 12, 2024

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Jake. This Dale's person was great.They didn't have some me d*** the fine a** guy helped me throw all this stuff.I can't complain about anything.They've bee More

by ninny41086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Ed Morse Chevrolet Buick GMC Muscatine and we look forward to your continued business! Sincerely, The Ed Morse Chevy Buick GMC Team

March 08, 2024

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Employee Rating

The work was done quickly and efficiently and at a lower price than I was quoted elsewhere. Also I want to thank Pete Smillie for his care and professional attitude. More

by DBBURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words! Pete is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

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