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Pete Smillie
Pete Smillie at Ed Morse Chevrolet Buick GMC
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Pete Smillie | Page 5

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

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4.7
52 Reviews
4.7

52 Reviews

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52 Reviews of Pete Smillie

October 14, 2023

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Employee Rating

I drive over an hour to get my car serviced here because I have always been treated kindly by everyone here and the team is always so friendly and knowledgeable with decent and comparable prices on oil chan More

by SHELLYSCARFF
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel

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Oct 23, 2023

Ed Morse Chevrolet Buick GMC responded

Shelly, thank you for the wonderful review and for traveling to Ed Morse Chevrolet Buick GMC Muscatine (MICB) from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Ed Morse Chevy Buick GMC Team

October 12, 2023

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Employee Rating

Very courteous, knowledgeable employees. Work was completed quickly and thoroughly. I was appreciative of the complimentary car wash. Overall price for the same work was much better than ano More

by LBROCKERT49
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Recommend Dealer
Yes
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Oct 16, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

October 04, 2023

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Friendly, honest and worked with us the price. We highly recommend them, looking forward to our relationship More

by lois.honeycutt
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Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Jake Mussehl, Dan Cox

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Oct 09, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Lois. Sincerely, The Ed Morse Chevy Buick GMC Team

September 30, 2023

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Employee Rating

So very nice and polite. Very fast and do good service to my car. Love the popcorn More

by JOANATERRY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel

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Oct 09, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Joana. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

September 28, 2023

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Very friendly and kept me informed about my vehicle and when the parts were delivered and when they could install them More

by CTREIMER
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Recommend Dealer
Yes
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Sep 29, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

September 19, 2023

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Pete and Liz took care of my needs above and beyond. Very nice people to work with. More

by CONNORDB
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

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Sep 20, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

September 02, 2023

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Employee Rating

Service was great, throughow, and professional. Will be back for any future needs. Very satisfied More

by CSTYCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Whitmer

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Sep 05, 2023

Ed Morse Chevrolet Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Ed Morse Chevy Buick GMC Team

August 28, 2023

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I went in for my $45,000 mile checkup. Everyone at the dealership was very nice. I was disappointed that when they changed my oil they broke the cap that stops IT from coming out. It seems More

by debquilterRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel

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Aug 31, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chevy Buick GMC Team

August 09, 2023

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Employee Rating

They have turned my business away twice due to not being able to diagnose the issue. More

by FanB
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 11, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

August 06, 2023

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Employee Rating

They did a great job on our GMC and it was ready before the time they told us it would be, excellent experience!! More

by RAULGOMEZ1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel

Helpful
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Aug 08, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ed Morse Chevy Buick GMC Team

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