Peter Attea | Page 20

Just an average experience. I went on a day when it was pouring rain/snow mix since I had time. Downside of this is I didn't get to look the exterior of the truck over very well I went on a day when it was pouring rain/snow mix since I had time. Downside of this is I didn't get to look the exterior of the truck over very well, didn't think Id have to with a $35K price tag. Turns out the taillight was cracked, which the dealer replaced when they did the inspection. The drivers mirror is also broken and poorly epoxied back together. I mentioned this, and have sent several emails on it, with no response. The GM and salesman both looked at it. I even offered to do the labor myself if they would just supply the part. (You'd think the detailer would report this or the light to management before they put it on the lot to begin with.) I did ask if the truck had been plowed with since there's holes where a controller would go and unusually low miles. I was told no, but the grommet in the firewall is missing and there's wear marks on the ends of the frame where a xxxxxxpush plates would have been mounted. So I'm going to go with yes. They did work with me on getting the price to where I needed it to be, I actually felt like I was getting a deal. Then I went into finance and that's where GAP coverage and high APR despite my good credit added $28 a month to the payment. Still happy with the truck, was just hoping it would look as good as it drives. Update: after leaving this review Colonial called me to see what was going on. Sounds like there was just a break in communication somewhere. They ordered a new mirror, had it painted and I picked it up. They did offer to do the labor but I did it myself. Took me longer to find my panel clip tool than it did to change out the mirror. Very appreciative of the effort on their end to not only call, but sent email updates as the new mirror worked its way through the system. Excellent customer service! More

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Very good experience very friendly people good fast service Will be back up to 5000 miles service Will be back up to 5000 miles More

by rvracine Verified Customer Verified Customer

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This is my fourth vehicle in a row that I purchased here at colonial. As always the dealership was great to work with and gave me what I feel is a very fair price. Derek was extremely good to work with. He at colonial. As always the dealership was great to work with and gave me what I feel is a very fair price. Derek was extremely good to work with. He was very knowledgeable and understood all my concerns and needs. I could not be more happy with my experience. I was done with a new vehicle in 3 hours. More

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I am completely satisfied with how easy Colonial South made it for me to purchase my new CRV.. Sales and delivery was professional, respectful, and helpful. made it for me to purchase my new CRV.. Sales and delivery was professional, respectful, and helpful. More

by bostoncyn11 Verified Customer Verified Customer

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friendly courteous, no pressure or rushed first time buying a vehicle since my husband passed away. They were very understanding and helpful. buying a vehicle since my husband passed away. They were very understanding and helpful. More

by JoyceAlice Verified Customer Verified Customer

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The experience was easy, friendly, and personable. we have been to many dealerships and by far the experience here was great! Customer service i give a 10! we have been to many dealerships and by far the experience here was great! Customer service i give a 10! More

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This was the easiest time I experienced at a dealership. The team worked hard at getting me the best possible price for my new truck. Very professional and hardworking. I will be going back for my future pu The team worked hard at getting me the best possible price for my new truck. Very professional and hardworking. I will be going back for my future purchases! More

by Bcorreia Verified Customer Verified Customer

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Let me start out by saying BEST experience at a car dealership. My boyfriend was long overdue for a new truck and had his eye on one in particular but it was all about finances. Our salesman Derek was dealership. My boyfriend was long overdue for a new truck and had his eye on one in particular but it was all about finances. Our salesman Derek was able to give us all the information we needed about this truck including offered rebates as well as working hard on a great trade in value. Derek was able to get us into our price range which we thought might have been impossible. Derek was great to talk to, made us feel comfortable and understood our position as far as payments go, and he made it happen. Thanks Derek !! After we had got to where we wanted to be, we were sent in to see Duarte Arruda (Dewey) for financing. This always can sometimes get scary as I have found out purchasing vehicles at other dealerships, but Dewey was amazing. Dewey was not only extremely personable and a blast to work with, but he also understood what we needed as far as our finances. Dewey made us feel comfortable and worked hard to get us the best interest rate available while figuring in our budget as far as monthly payments and terms available. It was a difficult task because of a low credit score but in the end he pulled it off quickly with unbelievable determination. He was able to get us right at our price point which we did not think was going to be available to us. Even though this was our first time visiting this car dealership, I would highly recommend Colonial Chevrolet in Dartmouth. We left extremely happy and satisfied customers in a brand new truck. I know this is where I will be going to purchase my next vehicle. Thank you so much Duarte Arruda you were amazing. I will be seeing Dewey and Derek again !! More

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Outstanding customer service ! !! Service calls you and lets you know what's going on. Nice selection of vehicles. !! Service calls you and lets you know what's going on. Nice selection of vehicles. More

by MDUARET1 Verified Customer Verified Customer

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Made an appointment and sales person took someone else while we waited, no compensation was given for our time. while we waited, no compensation was given for our time. More

by mjandmwmosher Verified Customer Verified Customer

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