Adrian Pena is always very accommodating and is readily available to answer all of my questions. I would recommend Adrian and Germain BMW of Naples.
Peter walked me through the entire buying experience. Peter and Daron worked together on my sale. Peter is efficient and did the paperwork in a matter of a few minutes. Peter was available to answer questions and set expectations. Both Peter & Daron are honest and very passionate about the BMW product that they sell - it refreshing to see as a customer. Because of the great service I received I will be back to purchase my next BMW at Germain BMW.
"Excellent car buying experience."
Germain wants to make the selection and purchase of an automobile an enjoyable experience. The staff is engaging, accommodating, knowledgeable and professional. It is a consultative rather than selling approach.
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"Nice Experience "
Our most recent purchase at Germain BMW was our third one. Raquel knew that we wanted a car with many options. She was alerted to one coming in and let us know immediately. After a viewing and test drive, we knew that we wanted the car. Peter and Daron got the vehicle ready to go, and answered all our questions. All in all, a very nice, professional experience.
"Daron Lynn - Sales Advisor at Germain BMW "
- BMW Lover
As a automobile enthusiast, I sincerely love visiting the multitude of high-end automobile dealerships in the south Florida area. Last year while in Naples, I had the pleasure of meeting a young man named Daron Lynn at the pre-owned car facility of Germain BMW. I sincerely enjoyed talking to him about cars......more than any other salesperson I met at a myriad of dealerships in the Naples/Bonita area. Daron is professional, knowledgeable, kind and is someone with the attributes to do very well in life. He is upbeat, has a positive attitude and communicates with ease. Above all, he is a great listener. He's not a hard core salesman and I appreciate the fact that he asked me questions and got to know me as a person. He is also very sensitive to providing exceptional customer care as evidenced by the fact he has returned my calls and texts on his days off. I consider that to be great customer service.
Even after the sale, Daron has called to see how I enjoy the BMW 650i Gran Coupe that I purchased. Daron is a wonderful sales advisor and if you give him a chance, I have no doubt you will be impressed with his knowledge, professionalism and easy going demeanor.
I purchased a certified pre-owned BMW 550 in Aug. of this year. I waited a while to comment on the entire experience as I wanted time to do an honest appraisal.
The vehicle I purchased is by far the most enjoyable, powerful, best-in-class vehicle I have ever driven in my life. This coming from someone who retired from BMW's biggest competition.
Thank you Peter Martin for all your help in my making the right choice in the 550 series.
To date, no issues with NVH, exterior paint quality, interior comfort (conditioned air, sound system, seating and other interior features, fuel economy, lighting, etc.)
Looking forward to future business with Germain BMW Naples.
John R. Makouske
It was a great experience! The entire staff was was professional and accommodating especially Peter Martin. I will be returning to germain BMW for my next purchase.
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We just purchased our first pre-owned car. We were not sure what to expect, but Peter Martin and Germain made the process very easy and pleasant. We actually looked over a several month period, and Peter was low key and patient throughout. When we finally found the right car the purchase process was simple and quick. We would unhesitatingly recommend the dealership and Peter.
"Another 5 Star experience with Germain"
I just leased my second BMW x3 from Germain with sales person Peter Martin and again, I could not be happier with the entire process. It was quick, smooth and easy. Peter found what I was looking for, took care of everything and I was in and out with my new X3 in about 30 minutes. He gave me a comprehensive demo of all the features of my new vehicle and has called and emailed me several times since to make sure I had no questions.
I have never experienced a car dealership that has their act together quite like Germain and for this reason, I will be a long time customer.
I can't say enough about the wonderful customer service I received at Germain BMW. Peter Martin was very knowledgeable, personable and pleasant. Peter guided me to purchase the best car for my needs and budget. Francesca was a delight. She was not only professional but made the financial aspect of this transaction seamless. Being new to Naples, they both gave me great insight as to where to reside, shop and all the great things Naples has to offer.
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