Check out Peter Miszewski's reviews on DealerRater

February 08, 2024

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I need to trust where I take my car. There are way too many people that try to rip people off. The prices at heiser are very high. But I believe that the service reps try to work with th There are way too many people that try to rip people off. The prices at heiser are very high. But I believe that the service reps try to work with the customer. ( Kevin was the best ). But I bring my car there because I bought it there. And I need to trust that the work done on my car will be good and fair. More

by COLEEN.PRAEGER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Feb 09, 2024 -

Heiser Toyota responded

Coleen, Thank you for taking the time to share your thoughts on working with Kevin and our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 08, 2024

Dealership Rating

Employee Rating

Very helpful made sure I understood what they were explaining to me very nice Good customer service and made me feel welcome explaining to me very nice Good customer service and made me feel welcome More

by tabithajones758

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Feb 09, 2024 -

Heiser Toyota responded

Tabitha, Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Feb 09, 2024 -

tabithajones758 responded

Thank you for helping me I did get very frustrated and you were there to explain everything to me thank you so much

February 07, 2024

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Employee Rating

Service completed timely The service representative was courteous and professional. He provided technical diagnosis which helped make an informed decision courteous and professional. He provided technical diagnosis which helped make an informed decision More

by RICHARDSTRODESR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Feb 08, 2024 -

Heiser Toyota responded

Richard, Thanks for sharing about your experience with Heiser Toyota. Peter and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 07, 2024

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Employee Rating

New keys were cut promptly which solved my ignition problem. Peter also introduced me to Amanda millonzi as I am seriously considering a new Tacoma problem. Peter also introduced me to Amanda millonzi as I am seriously considering a new Tacoma More

by JDITTL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Feb 08, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Peter, Amanda, and our team. Please don't hesitate to let us know if we can further assist. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 07, 2024

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Employee Rating

90 minutes for a simple oil change with an appointment is unacceptable. And I was not offered a car wash code. unacceptable. And I was not offered a car wash code. More

by R_KAISER

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Peter Miszewski

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Feb 10, 2024 -

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Feb 10, 2024 -

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 06, 2024

Dealership Rating

Employee Rating

Very efficient and explains to me what was going on. Thank you. The waiting area and the time waiting for services to get done was a good experience. Thank you. The waiting area and the time waiting for services to get done was a good experience. More

by YENGVNNCR_TOYO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Feb 07, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. Peter and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 05, 2024

Dealership Rating

Employee Rating

There were services that I had completed at another shop last year that still appeared on the list of items Heiser recommended. It appears the technician who completed the service on my vehicle neglected to last year that still appeared on the list of items Heiser recommended. It appears the technician who completed the service on my vehicle neglected to check or verify if those services were still needed. There were some new items listed also. Because of this I am very reluctant to return the Heiser Toyota for any future services. More

by TJONES971

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Peter Miszewski

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Feb 06, 2024 -

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Feb 06, 2024 -

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 02, 2024

Dealership Rating

Employee Rating

I feel your company takes to long to do dimple services that other companies preform quicker, I believe you over book services and don't start ona persons vehicle right away not understanding that customer that other companies preform quicker, I believe you over book services and don't start ona persons vehicle right away not understanding that customers have things to do More

by Veasleyk9

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Peter Miszewski

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Feb 02, 2024 -

Heiser Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Feb 02, 2024 -

Heiser Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 01, 2024

Dealership Rating

Employee Rating

Everyone was very kind, got me in and out quickly. Would definitely recommend Heiser to anyone looking to purchase a Toyota! Would definitely recommend Heiser to anyone looking to purchase a Toyota! More

by apcooper17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 02, 2024 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 01, 2024

Dealership Rating

Employee Rating

There was horrible and a lack of communication, no empathy, and poor follow up. Customer service was also awful. empathy, and poor follow up. Customer service was also awful. More

by klx626

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Peter Miszewski

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Feb 04, 2024 -

Heiser Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Feb 04, 2024 -

Heiser Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Peter Miszewski | Page 27

Service Advisor

Heiser Toyota

454 Reviews of Peter Miszewski

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