Check out Peter Miszewski's reviews on DealerRater

February 01, 2024

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Employee Rating

It good experience,nice waiting area Don't have to wait for my service and nice staff for my service and nice staff More

by vijayatiitm

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Feb 01, 2024 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 31, 2024

Dealership Rating

Employee Rating

long wait time and terrible service service work poorly preformed , want my money back didn't do the job properly preformed , want my money back didn't do the job properly More

by kmanohyeah

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Peter Miszewski

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Feb 02, 2024 -

Heiser Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Feb 02, 2024 -

Heiser Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Feb 02, 2024 -

kmanohyeah responded

i was called by heiser lincoln Mercury and missed the call so i called back and didn’t get the person that called me talked to a lady that was very argumentative Can you with me on the phone. i will be calling the CEO Mary Ann Scaffidi on Monday about the situation not at all happy with this lady …i’m not going to argue about my experience and what service i asked for, I also asked to speak with the lady’s supervisor and she argued with me about that as well and didn’t let me talk to her supervisor so i had to hang up i never received a call back from supervisor either…… totally unexceptional

January 31, 2024

Dealership Rating

Employee Rating

I think my experience was average. I was in for tire rotation and multi point inspection. It took 1 1/2 hours which was pretty long. Peter was not that friendly and didn't impress me. I was in for tire rotation and multi point inspection. It took 1 1/2 hours which was pretty long. Peter was not that friendly and didn't impress me. He recommended getting my spark plugs changed, which he said would cost 970.00 to change. That seems outrageous to me for changing spark plugs. Nothing other than what you would expect for a normal visit to the dealership. More

by RHINO61764

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Peter Miszewski

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Feb 02, 2024 -

Heiser Toyota responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Feb 02, 2024 -

Heiser Toyota responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Feb 02, 2024 -

RHINO61764 responded

Joe, Please feel free to call me at (414) 530-6860 if you would like more detail and information. Reinhard

January 31, 2024

Dealership Rating

Employee Rating

Peter M. gave a great customer service. I've had gotten service here done for a long time. This is the first that I've waited for a long time just to get mino gave a great customer service. I've had gotten service here done for a long time. This is the first that I've waited for a long time just to get minor service done. More

by Chiayang_10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Jan 31, 2024 -

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Dealership Rating

Employee Rating

Peter was so professional in his dealings with me. Good ?? and knowledgeable to help me as a customer. Good ?? and knowledgeable to help me as a customer. More

by teddy Lujero

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Jan 31, 2024 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience, Teddy! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Dealership Rating

Employee Rating

Took my car for oil change and canister was replaced. Found out the following day there was a leak. Found out the following day there was a leak. More

by JGUERRERO938

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Peter Miszewski

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Jan 31, 2024 -

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Jan 31, 2024 -

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Dealership Rating

Employee Rating

Service was prompt and thorough. I was given a thorough checklist of what service needed to be accomplished. I was given a thorough checklist of what service needed to be accomplished. More

by ANDYK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Jan 31, 2024 -

Heiser Toyota responded

Thank you for your very kind review, Andy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 29, 2024

Dealership Rating

Employee Rating

Our car was serviced but didn't tell us when it was done. Was there 2 hours for a 45 minute job. Was there 2 hours for a 45 minute job. More

by Nlemke

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Peter Miszewski

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Jan 31, 2024 -

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Mar 02, 2024 -

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 29, 2024

Dealership Rating

Employee Rating

Super knowledgeable and efficient Super knowledgeable and efficient! I would definitely recommend my friends and family! efficient! I would definitely recommend my friends and family! More

by Quay Walter

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Peter Miszewski

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Jan 30, 2024 -

Heiser Toyota responded

Quay, It's great to hear that Peter was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Jan 29, 2024 -

Quay Walter responded

Super knowledgeable and efficient Super knowledgeable and efficient! I would definitely recommend my friends and family!

January 27, 2024

Dealership Rating

Employee Rating

Very average. Disappointing that car wash is not running (again). Disappointing that the vehicle doesn't get a basic look over (brake fluid, wiper fluid, brake pad Disappointing that car wash is not running (again). Disappointing that the vehicle doesn't get a basic look over (brake fluid, wiper fluid, brake pad level, tire treads) during oil change appointment. More

by thiggins4

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Peter Miszewski

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Jan 29, 2024 -

Heiser Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Jan 29, 2024 -

Heiser Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Peter Miszewski | Page 28

Service Advisor

Heiser Toyota

454 Reviews of Peter Miszewski

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