Pezh Kayedan
Pezh Kayedan at Surprise Ford

Pezh Kayedan | Page 12

General Manager

Surprise Ford

16825 W Waddell Rd
Surprise, AZ 85388

4.3
257 Reviews
4.3

257 Reviews

Write a Review

257 Reviews of Pezh Kayedan

September 10, 2024

Dealership Rating
Employee Rating

I love how they get my vehicle in and out in a timely manner. I run a business and down time costs me money. More

by rottnboxr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colton Rodgers

Sep 16, 2024

Surprise Ford responded

Thank you! We’re thrilled to hear that our efficient service helps keep your business running smoothly. We appreciate your support and look forward to serving you again soon!

September 10, 2024

Dealership Rating
Employee Rating

Everyone is always polite and helpful. I always get fantastic service, and I'm confident my truck is fixed correctly. More

by SHELLYIRENESWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Surprise Ford responded

Thank you for your kind words! We’re thrilled to hear that you consistently receive polite and helpful service and that you trust us with your truck. Ensuring your vehicle is fixed correctly is our top priority. If there’s anything more we can do for you, please let us know. We appreciate your continued support!

September 09, 2024

Dealership Rating
Employee Rating

My service person,Zack, was very helpful and accommodating to my problems. He is one of the reasons I am repeat customer. More

by ekubli1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kane Anderson

Sep 13, 2024

Surprise Ford responded

Thank you for your feedback! We’re delighted to hear that Zack was helpful and accommodating, and that his service has contributed to your decision to return as a customer. We appreciate your loyalty and look forward to continuing to assist you. If you need anything else, don’t hesitate to reach out!

September 09, 2024

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Employee Rating

Great workers and super friendly. I would recommend to anyone to buy a car from Surprise Ford. My husband and father also got their vehicles from here. Kane was friendly and great. More

by Haley York
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kane

Sep 13, 2024

Surprise Ford responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and that Kane provided excellent service. It’s fantastic to know that you, your husband, and your father have all had positive experiences with us. We appreciate your recommendation and look forward to assisting you and your family in the future!

September 08, 2024

Dealership Rating
Employee Rating

Awesome service and support from service supervisor. My vehicle was clean on the outside and looking good. More

by wlewis99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Surprise Ford responded

Thank you for your kind words! We're thrilled to hear that you had an awesome experience with our service supervisor and that your vehicle was cleaned to your satisfaction. If you need any further assistance, please don't hesitate to reach out. We appreciate your feedback!

September 08, 2024

Dealership Rating
Employee Rating

We always have a great experience at this dealership. They have outstanding customer service and great workmanship More

by VEJARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad

Sep 12, 2024

Surprise Ford responded

Thank you for your continued trust and kind words! We're delighted to hear that you consistently have a great experience with us. Our team is dedicated to providing outstanding customer service and top-notch workmanship, and it's wonderful to know that it shows. We look forward to serving you again!

September 08, 2024

Dealership Rating
Employee Rating

Surprise Ford has treated me like gold. Evan the service advisor is very professional, honest and respectful. Evan kept me updated and got my truck back to me quickly. When I go to Surprise More

by MJBAUMGART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anoeil

Sep 12, 2024

Surprise Ford responded

Thank you for your glowing review! We’re thrilled to hear that Evan and the team have provided you with consistently excellent service. It’s great to know you feel confident and well-cared-for with us. We appreciate your loyalty and look forward to continuing to take care of all your vehicles. If you need anything else, we’re always here to help!

September 08, 2024

Dealership Rating
Employee Rating

Service department is a rip off and I will never take my car back there again. I do not recommend Surprise Ford service department at all. They will take your money and not fix anything for it. I asked them More

by JLGOMEZFAM72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2024

Surprise Ford responded

We regret to hear about your frustration with the charges and service experience. It’s important to us that every customer feels informed and confident in the work we provide, and it seems that wasn’t the case during your recent visit. We would like to discuss the situation in more detail and work towards a resolution. Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577.

September 08, 2024

Dealership Rating
Employee Rating

They did nice work in timely day nice nice nice that's all I can say More

by RBENSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Surprise Ford responded

Thank you for your review! We’re pleased to hear that you’re happy with the work and that we were able to complete it in a timely manner. If you have any more feedback or need further assistance, feel free to reach out. We appreciate your positive comments!

September 08, 2024

Dealership Rating
Employee Rating

Every person we worked with was friendly. We did spend too much time negotiating down to the price we had decided on before arriving. The finance person was not very clear about what we were More

by ArizonaFordDriver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Surprise Ford responded

Thank you for your feedback. We’re glad to hear that you found our team friendly, but we apologize for the time spent on negotiations and any confusion during the finance process. Your experience is important to us, and we’ll review your comments to improve our procedures. If you have any additional concerns or need further assistance, please let us know. We appreciate your input and hope to provide a smoother experience in the future.

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