Service mgr showed very little interest over my convern
with overcharging me. He needs help.
with overcharging me. He needs help.
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by MILLRX6861
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Service dept mgr
Great, friendly, informative ,helpful and I like the way
I was treated in a good location, have lots of choices.
I was treated in a good location, have lots of choices.
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by LQUAR7
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Roger, Sam and Angel
Sep 17, 2024 -
Surprise Ford responded
Thank you for the wonderful feedback! We're delighted to hear that you found our team friendly, informative, and helpful. It’s great to know you appreciated the range of choices and the convenient location. We look forward to serving you again in the future!
Great customer service at Surprise Ford.
Was able to set up an appointment same day.
Was able to set up an appointment same day.
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by TRUJILLOGUSTAVO
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2024 -
Surprise Ford responded
Thanks! We're thrilled to hear you had a great experience with our customer service. Our team strives to provide quick and efficient assistance. We look forward to helping you again soon!
honestly they all suck , they don’t know what they are
doing can’t fix a simple problem had taken my car 3 times to get it checked out and can’t get a simple problems fixed out had over 3-5 guys and still
doing can’t fix a simple problem had taken my car 3 times to get it checked out and can’t get a simple problems fixed out had over 3-5 guys and still can’t accommodate it do not recommend to anyone save your time and go somewhere else
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by dontworryaboutit
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
chad and nicholas
Sep 16, 2024 -
Surprise Ford responded
It’s clear we didn’t meet your expectations in addressing the issue with your vehicle. We’re committed to resolving such matters and would appreciate the chance to make things right. Please contact Anoeil Atenousazar, our Service Director, at 623-666-8577. We want to ensure we address your concerns thoroughly and restore your confidence in our service.
I love how they get my vehicle in and out in a timely
manner. I run a business and down time costs me money.
manner. I run a business and down time costs me money.
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by rottnboxr
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Colton Rodgers
Sep 16, 2024 -
Surprise Ford responded
Thank you! We’re thrilled to hear that our efficient service helps keep your business running smoothly. We appreciate your support and look forward to serving you again soon!
Everyone is always polite and helpful.
I always get fantastic service, and I'm confident my truck is fixed correctly.
I always get fantastic service, and I'm confident my truck is fixed correctly.
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by SHELLYIRENESWAN
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Surprise Ford responded
Thank you for your kind words! We’re thrilled to hear that you consistently receive polite and helpful service and that you trust us with your truck. Ensuring your vehicle is fixed correctly is our top priority. If there’s anything more we can do for you, please let us know. We appreciate your continued support!
My service person,Zack, was very helpful and
accommodating to my problems. He is one of the reasons I am repeat customer.
accommodating to my problems. He is one of the reasons I am repeat customer.
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by ekubli1962
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kane Anderson
Sep 13, 2024 -
Surprise Ford responded
Thank you for your feedback! We’re delighted to hear that Zack was helpful and accommodating, and that his service has contributed to your decision to return as a customer. We appreciate your loyalty and look forward to continuing to assist you. If you need anything else, don’t hesitate to reach out!
Great workers and super friendly.
I would recommend to anyone to buy a car from Surprise Ford. My husband and father also got their vehicles from here. Kane was friendly and great.
I would recommend to anyone to buy a car from Surprise Ford. My husband and father also got their vehicles from here. Kane was friendly and great.
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by Haley York
Verified Customer
Verified Customer
Other Employees Tagged:
Kane
Sep 13, 2024 -
Surprise Ford responded
Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and that Kane provided excellent service. It’s fantastic to know that you, your husband, and your father have all had positive experiences with us. We appreciate your recommendation and look forward to assisting you and your family in the future!
Awesome service and support from service supervisor.
My vehicle was clean on the outside and looking good.
My vehicle was clean on the outside and looking good.
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by wlewis99
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Surprise Ford responded
Thank you for your kind words! We're thrilled to hear that you had an awesome experience with our service supervisor and that your vehicle was cleaned to your satisfaction. If you need any further assistance, please don't hesitate to reach out. We appreciate your feedback!
We always have a great experience at this dealership.
They have outstanding customer service and great workmanship
They have outstanding customer service and great workmanship
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by VEJARE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chad
Sep 12, 2024 -
Surprise Ford responded
Thank you for your continued trust and kind words! We're delighted to hear that you consistently have a great experience with us. Our team is dedicated to providing outstanding customer service and top-notch workmanship, and it's wonderful to know that it shows. We look forward to serving you again!
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